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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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158 results found

  1. attachment location

    I hate having to scroll to the bottom of an e-mail to find the attachments.

    WOULD YOU PLEASE MOVE THEM BACK UP TO THE TOP AREA?!?

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  2. CASE 18610247 - can't open any attachments from my inbox from emails it gives me an error code {"error":{"code":"ET-5006","requestId":"47

    {"error":{"code":"ET-5006","requestId":"47a4f40e-04e0-e536-2f2c-5a000b01d100"}}

    ATTACHMENTS ARE NOT Opening in my email account

    CASE 18610247

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  3. I want to review email file attachment before they are automatically saved.

    Allow user to review attachments before they are automatically saved. As is is now I need to go tot he documents folder, locate the reviewed attachment and delete it EVERY TIME!!!!!!!!

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  5. attachments being automatically - critical security issue

    The automatic download of attachments on AOL is a critical security issued. We should have the option to choose automatic downloads or only view the attachment before the user decides to download

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  6. I hate that I have to save an email attachment before I can open it. I only have that issue when on my pc and using google browser.

    Please allow for me to open attachments without having to save when using Google browser. It seems tha explorere browser open fine. And I have not issues with my gmail. Only have this problem is with my Aol email Attachments.

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  7. I want to be able to play WAV files without downloading the file

    I want to be able to play WAV files without downloading the file

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  8. Please keep the Basic and Standard interfaces live. My family loves and uses AOL mail and is used to the current interface options. The ne

    Please keep the Basic and Standard interfaces live. My family loves and uses AOL mail and is used to the current interface options. The new interface is kinda klunky and much less fun without the great themes and stationary. Please keep up the great work and thank you much for keeping a great and simple mail interface alive.

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  9. Fix e-mail problem please

    I cannot open attachments to my e-mails. What is the status of fixing this?

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  10. Downloading all attachments in one click

    Hello,
    Please take it on as a priority to add a button for downloading all the email attachments at once.
    Thanks

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  11. I need to OPEN and PRINT attachments, not DOWNLOAD them!!!! What happened??

    I can't stand that my attachments are now requiring a DOWNLOAD before seeing them!! WHY?WHY?WHY? WHat a waste of time and space! I open emails all day long and I have to PRINT attachments but do not need to keep them on my computer. This happened before and I can't find any info to STOP IT. AOL tech was of NO help! I am PAYING monthly for this garbage, FIX IT!!!!!

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  12. Attachment Drag and Drop

    Attachment Drag and Drop should be implemented back as the previous version of the AOL mail

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  13. download does not allow for choice

    AOL now automatically downloads an attachment to Download folders, rather than providing option to choose location when the attachment is clicked. Bring back this ability!!!!!!!

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  14. Keep dorky scumbags away from me and my tech

    I think Anthony should leave me alone before my husband gets him

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  15. Bring back the control over attachment download location

    Up to Windows 7, AOL provided the User option to select the location for storing downloaded attachment files. Now, in Windows 10, this option is absent.
    When a User selects "Save File" option on the dialog window and hits Enter, this dialog just disappears, and where the file's gone is everybody's guess.
    Allegedly, the attached file ends up in the "Downloads" folder, but not all Users want it to be there. For instnce, if it's a music file - it might go to a subdir of .\My Music\ directory, or if it's an article or a story in DOC format…

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  16. Blocked Senders - Auto DELETE

    How is AOL so far behind? I am so close to dropping this **** - I've only kept it because it's an email people have known me to have for a long time - but your inability to even make the minimal of easy fixes is astounding. I can't for the life of me understand why your only option for blocked senders is to send it to spam and not to trash. If someone has taken the effort to mark a sender as blocked, we don't want to see it. Period. Come on.

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  17. Globally Download AOL Email Attachments

    Dear Ms. or sir, regularly, in my daily work, I receive multiple, separate documents attached in emails in my AOL in box. I need a command that allows me to simultaneously download all attachments, at once, with one command. Thank you and take care. Harold

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  18. "Attach" function is not working suddenly in my email

    I have been able to attach things to my email for the last - what? - 30 years? but starting Sunday my "attach" button doesn't do anything. Any suggestions would be great!

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  19. aol

    your service sucks.**. if u have time comtact me.

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  20. Your chat help does not work, no agent ever connects. Why can I not download attachments

    They don't download please fix or tell me how to fix, your chat agents never answer

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