AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Fix e-mail problem please

    I cannot open attachments to my e-mails. What is the status of fixing this?

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  2. I need to OPEN and PRINT attachments, not DOWNLOAD them!!!! What happened??

    I can't stand that my attachments are now requiring a DOWNLOAD before seeing them!! WHY?WHY?WHY? WHat a waste of time and space! I open emails all day long and I have to PRINT attachments but do not need to keep them on my computer. This happened before and I can't find any info to STOP IT. AOL tech was of NO help! I am PAYING monthly for this garbage, FIX IT!!!!!

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  3. download does not allow for choice

    AOL now automatically downloads an attachment to Download folders, rather than providing option to choose location when the attachment is clicked. Bring back this ability!!!!!!!

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  4. Keep dorky scumbags away from me and my tech

    I think Anthony should leave me alone before my husband gets him

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  5. Bring back the control over attachment download location

    Up to Windows 7, AOL provided the User option to select the location for storing downloaded attachment files. Now, in Windows 10, this option is absent.
    When a User selects "Save File" option on the dialog window and hits Enter, this dialog just disappears, and where the file's gone is everybody's guess.
    Allegedly, the attached file ends up in the "Downloads" folder, but not all Users want it to be there. For instnce, if it's a music file - it might go to a subdir of .\My Music\ directory, or if it's an article or a story in DOC format…

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  6. Blocked Senders - Auto DELETE

    How is AOL so far behind? I am so close to dropping this **** - I've only kept it because it's an email people have known me to have for a long time - but your inability to even make the minimal of easy fixes is astounding. I can't for the life of me understand why your only option for blocked senders is to send it to spam and not to trash. If someone has taken the effort to mark a sender as blocked, we don't want to see it. Period. Come on.

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  7. Your chat help does not work, no agent ever connects. Why can I not download attachments

    They don't download please fix or tell me how to fix, your chat agents never answer

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  8. Globally Download AOL Email Attachments

    Dear Ms. or sir, regularly, in my daily work, I receive multiple, separate documents attached in emails in my AOL in box. I need a command that allows me to simultaneously download all attachments, at once, with one command. Thank you and take care. Harold

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  9. "Attach" function is not working suddenly in my email

    I have been able to attach things to my email for the last - what? - 30 years? but starting Sunday my "attach" button doesn't do anything. Any suggestions would be great!

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  10. aol

    your service sucks.**. if u have time comtact me.

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  11. Forwarding multiple emails as attachments

    I need to forward multiple emails to a single email address as attachments - this seems to be impossible - any clues please

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  12. Security

    Account was "hacked"! I was able to correct things and create a new password. However, this person "ridgewalker318@gmail. com" had been able to add his mail account as a secondary account to verify my account. Can you please investigate and let me know how this happened?

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  14. Niche3D.usa

    Remove this company from your e-mail site. They are a rip off.

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  18. What a load of absolute w@nk AOL email is

    AOL is a complete and utter waste of time. Even though attachments are under 25MB in size it still tells me they are to big. AOL mail is about as much use as a **** in the bath!!!! If AOL want to improve do everyone a **** favour and shut the fecking thing down!

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  19. Calendar attachement from senders do not show up as repliable.

    Aol mail does not have the capability to show calendar attachement where I can respond with an agreement to join the meeting etc. I would really hate to have to use google email for professional purposes.

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  20. Opening Attachments

    For about the last three months, when I attempt to open an attachment, I am prompted to save it. Why is this? Suppose I don't want to save it but just view it. Is there a fix for this?

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