AOL Mail

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

Our Feedback Policy provides more information about posting on this forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Auto-Adding Contacts

    Why don't my new contacts get auto-added in to my contacts list?

    248th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  2. 136th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  3. New email addresses I send to are no longer automatically being added to my contacts. There's not an option on standard mail, only on basic.

    New email addresses I send to are no longer automatically being added to my contacts. There's not an on/off option on standard mail, only on basic. I usually use standard. Please put the option back into standard mail, thank you.

    201st ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  4. What happened to the address book for groups. I wish to edit and add to my groups.

    My address book for groups has disappeared. I am confused as to how to add contacts to groups.

    160th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  5. My AOL will not auto save email addresses

    Why wont AOL auto save my emails anymore.

    302nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  6. why does computer go down when i want the mail page to stay up???

    do not shut down my computer bcs I want the maiil page to stay up as long as I want.

    655th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  7. Lost the address book from

    Somehow the addres bokk disappeared

    422nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  8. The support is severely lacking need to be able to contact someone by Email or chat or phone

    The support is severely lacking we need to be able to contact someone by Email, chat or phone

    422nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  9. Creating an email list - server error

    I can't create an email group. Whenever I try to, I get the following error message: server error when creating distribution list.

    655th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  10. my aol mail is hacked

    i need my email fixed, its hacked. do u have no live chat when a phone is stolen?

    655th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Information Requested  ·  0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  11. Please allow me to actually remove people's old, unused, prior email addresses from the AOL app on my phone!

    Add a feature to the phone app that allows contact addresses to be removed!

    117th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  12. I have a new problem with contacts. When I type in the first 2 letters I no longer get an alphabetical listing but some strange sequence

    You need to fix my contacts. They used to come up alphabetically when I typed in the first two letters. Now I get some strange sequence of non related names -- makes NO sense at all. I tried turning off computer, going thru email options, etc, but can't get back to a normal alphabetical sequence. If it can't be fixed I will have to leave aol and I have been a happy member for many many years. Please help. Thanks !

    655th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  13. pop ups

    I have blocked several contacts but they continue to pop up. Why dont you honor our requests?

    655th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  14. Give me back my aim account! I had contacts and info I needed under that account plus resume info.

    Give me back my aim account! *******
    I had contacts and info I needed under that account plus resume info.

    422nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  15. can't edit contact email address

    Cannot edit my contact email address

    655th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  16. Care about people

    your a complete waste of floor space

    655th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  17. why are contacts showing when I receive or send blind copies. The idea of a blind copy is so no one sees them!

    Why are contacts shown when sending or receiving emails under blind copies? The idea of blind copies is so no one sees them.

    655th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  18. Dellete my account

    how can I delete my account? ? ? ?
    I live in Dutch, but I can't use mail anymore

    655th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  19. Please give us back the option of opting out of auto-added addresses

    Please give us back the option of opting out of auto-added addresses

    103rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  4 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  20. Why do I suddenly have a limit for the number of people I can have on one of my contact lists?

    I need help: I tried to change the email address for a contact on one of my lists, which has 165 names on it. I deleted the original email, but when I tried to add the new address, I got this message: "Too many email addresses for a distribution list." This is seriously interfering with my work.

    125th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  11 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base