AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Spam Settings

    This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.

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    1454 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Due to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.

  2. Advertising is one thing, but sending 'sponsored' Email to MY inbox without the ability to delete or block it is unacceptable.

    Advertising is one thing, but sending 'sponsored' Email to MY inbox without the ability to delete or block it is unacceptable

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    Gathering Feedback  ·  166 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  3. I am sick and tired of seeing soliciting from women. That to me is prostituion and i want it stopped!!

    Every day there is at least over 20 or more either thinking my e-mail is a man's or they are just looking for someone to click on for them to make money. I know I can delete, but trying to get them to stop sending.

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    Gathering Feedback  ·  17 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  4. block emails in one easy step

    To block an email address I have to take 17 steps ( copy, paste, save etc). Why can't there be a block and delete button next to each email received.

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    Gathering Feedback  ·  11 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  5. Put back the block on only receiving email from those people in my address book.

    Put back the option to only receive email from those people in my address book Please.

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    487 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your feedback, we’ll send it over to the Product Team and hope to have it implemented in the future.

  6. Block Email Address Button for Each Email

    It may have been said before but I would like to reiterate the ability to have a block email option on the mail page. It is not practical or time efficient to copy and paste SPAM email addresses (30+ daily) to the block email section. Just as there is a SPAM option for emails, then PLEASE install a BLOCK email address option. This would probably solve a significant amount of your spam complaints.

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    Gathering Feedback  ·  3 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  7. SPAM - Return to Sender

    Have a "RETURN TO SENDER " button that tells them to STOP sending mail. This will force them to deal with a flood of email in their box. AOL customers should not have to deal with trying to unsubscribe to all the junk mail. WHO SOLD my mail address to all of the Spam senders; AOL? STOP IT .

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    Gathering Feedback  ·  12 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  8. automatically delete spam mail.

    If someone gets mail that AOL designate as spam, why send it to our spam folder in the first place just delete it.

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    Gathering Feedback  ·  107 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  9. Spam - I want the ability to block all domains coming from ".uk"

    I noticed that most of the spam that I receive comes from domains ending in ".co.uk" or ".org.uk" and I would like the ability to block domains that have those endings that are not in my address book or listed as approved senders. Is there a way to restrict these domains? Also, I would like AOL to return the option to block emails containing specific words or phrases. I have a paid account and it is very important to me that I be able to have the ability to restrict the excessive spam emails and emails containing ****** content. If…

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    Gathering Feedback  ·  91 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  10. You may have cost me my biggest client.

    DO NOT MERGE THIS WITH ANY OTHER REQUEST. IT IS NOT THE SAME!!!!!!!!
    I used to be able to have the spam filter turned off. Suddenly, AOL started deciding what was spam. I don't see this on Outlook where I collect my message. I had eight orders from one company go into spam. Give back the option to disable the spam blocker. I can decide for myself what I want to keep and what I want to delete.

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    Gathering Feedback  ·  5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  11. Advertisements

    You are allowing advertisements from . This is a scam company. You do not receive the same clothing as advertised. You receive from an address in Chino, Ca. When you want to return the item for a refund, the Company tells you that you have to send it to China at your own expense - which by the way is over $100.00 in shipping costs. Stop showing their advertisements .

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    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow movement of unwanted sender addresses to the"Block" area with one key stroke?

    Your new systems stinks. Please let us have the possibility to move unwanted senders' addresses to the "Block" area with one key stroke. I am not sitting here for the next 4 hours moving 35 of 39 ******/pornographic address one by one - especially if some of the addresses are more than 25 characters long!

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  13. Need to be able to TURN OFF the SPAM filter. If no addresses are flagged, ALL should be allowed thru!

    Need to be able to TURN OFF the spam filter. If no addresses are flagged, ALL should be allowed thru! "Teaching my spam filter" is a truly silly idea, highly impractical!

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    Gathering Feedback  ·  94 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  14. 11th ranked
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    Gathering Feedback  ·  23 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  15. Please make the spam filter optional before more of my friends think I'm dead.

    Your spam filter is defective. Please let us turn it off. I'm an adult, I can handle my own email.

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  16. AOL is not concern about your convenience!

    It's very obvious that AOL does NOT have your interests at heart! Just look at all the pleas and requests to put back the spam blocks to stop unwanted mail and yet NOTHING has been done about it by AOL. THEY DON'T CARE about WHAT YOU THINK OR WOULD LIKE!!! They're ONLY out for themselves! Close your accounts and go somewhere else. There are other places out there, that will block unwanted spam mail!

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    Gathering Feedback  ·  12 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  17. **** e-mails

    For several weeks now, I have been getting **** e-mails. Even though they do go into my Spam. Why am I suddenly getting such - never had them before. I do not access any sites that should trigger such. I have added most of them to my Blocked option.

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  18. Offer a right-click menu option to restrict spam addresses.

    Give the option to restrict spam addresses or entire domains with a right-click menu option on a spam e-mail, rather than having to jump through hoops to individually add each one to the restricted list.

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    Gathering Feedback  ·  2 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  19. Stop removing features. I'm still paying you for the service.

    My idea is simple. Return to me what I had before. I'm still paying you for my AOL account. Stop removing features. It's soon not going to be worth it.

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  20. This spam mail is a scam taking advantage of COVID: From: SafeMask Promotion <rwsulbclpais@info-809911.denmarkets.com>

    From: SafeMask Promotion <rwsulbclpais@info-809911.denmarkets.com>
    This SPAM is trying to take advantage of COVID by advertising masks for sale. It is a scam.

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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