AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Spam icon not showing number of pieces in folder

    I don't like the change to the spam folder which no longer shows how many pieces of mail are in the folder next to the icon like New Mail and Drafts. I use to just glance at this folder to see how many were in there now I have to open it up. I just figured this out and don't understand why you would make this change.

    2nd ranked

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    Gathering Feedback  ·  211 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  2. People with AOL are being inundated with spam email. AOL has to do a better job blocking massive amounts of junk email.

    People with AOL are being inundated with spam email. AOL has to do a better job blocking massive amounts of junk email. I will switch to gmail or yahoo as these two alternatives do not have this much of a problem.

    1st ranked

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    Gathering Feedback  ·  157 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  3. I don't believe this is from you. Why can't you eliminate this spam pretending to be you?

    ACTIVITY IN PROGRESS: (CLOSURE ALERT)
    From: AOL Team jasmith69@verizon.net
    To: sabrinasbizness@gmail.com sabrinasbizness@gmail.com
    Date: Sun, Aug 15, 2021 10:24 am
    Aol.MAIL

    We are closing all old version of our Mailbox as from Today
    Please follow the link below to update your account, Failure to
    do this. Your account will closed.

    CLICK TO UPDATE YOUR ACCOUNT

    Thank You.
    Windows AOL Team

    4th ranked

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    Gathering Feedback  ·  38 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  4. PLEASE MAKE IT EASER TO BLOCK SPAM. IT SEEMS LIKE YOU DON'T WANT IT TO BE BLOCKED BY HOW HARD YOU MAKE IT

    block spam messages

    aol needs to provide a one click block to spam messages!!! I takes forever to block spam messages!!

    3rd ranked

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    Gathering Feedback  ·  4 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow users to select emails in spam folder and block them all at the same time.

    Allow users to select a number of emails in spam folder and block them all at the same time, instead of having to block each one individually.

    5th ranked

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    Gathering Feedback  ·  5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  6. Spam Block

    Setting "only from contacts" should block ALL other senders, yet it does not. Many of us don't have time for SCAMS and Massive unwanted advertising. Even snail mail has never been this inefficient when a resident request unwanted mail to stop; otherwise a law suit can be the next message the unwanted company/scams may face. Yet, AOL Allows these criminals and does not protect the user. AOL enables constant massive overwhelming spam email. The settings need to give the user the ability to protect their mail box. Cost free, on regular mail a lock does this basic security task.

    7th ranked

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    Gathering Feedback  ·  6 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  7. Block without opening 2

    Opening any e mail you do NOT recognize is a risk for a hack. We REALLY need this safety feature. Can you MAKE IT HAPPEN ?

    Block the MASTER sites and all other SPAM mail stop.

    15th ranked

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    Gathering Feedback  ·  5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  8. Increase AOL's spam address blocking file from just 1,000 address to 5,000 or MORE!! Thank you.

    My AOL mailbox receives many, many unsolicited emails. I do use the AOL feature of right clicking on the unwanted emails. That allows me to send that email's address to the AOL blocking file. That file has a limit of 1,000 blocked unwanted email addresses. In just a few months I have added 751 unwanted email addresses to that file. The unwanted email addresses file will soon be full.
    Please expand your AOL unwanted email address file to 3,000 or 5,000 or some unlimited number. THANK YOU VERY MUCH.

    15th ranked

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    Gathering Feedback  ·  2 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  9. 21st ranked

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    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  10. Don't UNSUBSCRIBE from sources you don't trust

    Sometimes I am given the option via a pop-up window to UNSUBSCRIBE from a spammers' list. This is an awful option for AOL to suggest/offer. Why? Because if the source is untrustworthy (as so many are) an UNSUBSCRIBE tells them your email address is valid and they will keep you on other lists. These are people trying to deceive you. Why would they happily unsubscribe you from a potentially fraudulent email list? The spam folder itself is brilliant. Imperfect, but very helpful. Just leave it as is and don't try to unsubscribe from a spammers list. If you know who…

    36th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  11. Stop reminding to complete survey every minute of a 30-minute tech support hold

    And add tech support feedback.

    1) I was on hold three times for a total of 52 minutes which means I was reminded to complete the survey 52 times. Then the survey offered no way to leave substantive feedback

    2) I was cut off from support requiring me to call back in and sit on hold.
    3) add tech support category to these suggestions.

    51st ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  12. move spam button

    Segregate more the Delete and Spam toolbar buttons, they are right next to each other and it's easy to accidentally mark something as spam when one mean to delete the message.

    30th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  13. moved spam address to block

    Allow user to forward a spam address to block list. Way to much coming in.

    30th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  14. AOL could drop emails which does not have the sender address

    Recently I received a spam email below.

    I hope AOL could drop emails which does not have the sender address.
    Otherwise, some people may actually send a lot of money to spam email senders.
    And also, it is a little bit difficult to block such kind of spam emails.

    Best regards,

    Shin


    緊急のご連絡!

    2021/8/20, 金, 15:30
    あなたの新しい友達! (なし)
    宛先:お客様 詳細
    どうも、こんにちは。
    まずは自己紹介をさせていただきますね。
    私はプロのプログラマーで、自由時間ではハッキングを専門にしております。
    今回残念なことに、貴方は私の次の被害者となり、貴方のオペレーティングシステムとデバイスに私はハッキングいたしました。
    数ヶ月間、貴方を観察してきました。端的に申し上げますと、貴方がお気に入りのアダルトサイトに訪問している間に、貴方のデバイスが私のウイルスに感染したのです。
    :
    :
    ただ 17万円 相当のビットコインを私のBTCウォレットに送金いただくだけで止められます(方法がわからない方は、オンライン検索すれば、段階ごとに方法を説明した記事が沢山見つけられるはずです)。
    私のビットコインウォレット(BTC Wallet): 145nf3VeFHo6YdT9GUsYmCnLgeSyN6Q1q9

    26th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  15. Spam

    Who is the "genius" who decided we can't delete more than 20 pieces of spam at a time. Sometimes I have 400+ and it is irritating that I have to take 3 different clicks to remove only 20, when I should be able to remove them all with one click.

    36th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  16. Emails from my own mother end up in SPAM on occasion.

    Emails from my own mother end up in SPAM on occasion. There is no way to search spam unless you use ADVANCED still they do not show.

    88th ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  17. Dealing with Spam

    After receiving an evite email I am hearing from contacts they are getting similar emails from me. Is there any way to block this? This email is an invitation for lunch buddy. Your help would be appreciated.
    Dave Olney
    PS if this is not where this information needs to go please forward it to correct part of your company. Thanks

    88th ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  18. Invalid E-mail Cannot be Blocked

    I cannot block the e-mail address noreply@offers.com> because the system says it is not a valid e-mail. If it is invalid, how does it get into my spam folder? Let me block this annoying sender.

    88th ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  19. Block ALL from domain “onmicrosoft.com”

    Multiple emails are now arriving from this domain, and domain containing that string — should be an easy filter for AOL to catch this spam. Same goes for the domain containing “perrychristinejacobs.work”.

    Both of these domains keeps flooding my inbox. The “Block Sender” option provided for AOL users is not sufficient to filter these out.

    AOL needs to catch these obvious spam messages much further upstream.

    88th ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  20. block emails that contain the word Unsubscribe in the text

    If an email includes the word "Unsubscribe" in its text, I would like to either be able to set up a rule to block this email or have it automatically moved to the Trash folder. Right now, filtering options are only based on the To and From fields of an incoming email.

    51st ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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