AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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  1. People with AOL are being inundated with spam email. AOL has to do a better job blocking massive amounts of junk email.

    People with AOL are being inundated with spam email. AOL has to do a better job blocking massive amounts of junk email. I will switch to gmail or yahoo as these two alternatives do not have this much of a problem.

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    Gathering Feedback  ·  21 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow users to select emails in spam folder and block them all at the same time.

    Allow users to select a number of emails in spam folder and block them all at the same time, instead of having to block each one individually.

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    Gathering Feedback  ·  4 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  3. I don't believe this is from you. Why can't you eliminate this spam pretending to be you?

    ACTIVITY IN PROGRESS: (CLOSURE ALERT)
    From: AOL Team jasmith69@verizon.net
    To: sabrinasbizness@gmail.com sabrinasbizness@gmail.com
    Date: Sun, Aug 15, 2021 10:24 am
    Aol.MAIL

    We are closing all old version of our Mailbox as from Today
    Please follow the link below to update your account, Failure to
    do this. Your account will closed.

    CLICK TO UPDATE YOUR ACCOUNT

    Thank You.
    Windows AOL Team

    14th ranked

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    Gathering Feedback  ·  4 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  4. PLEASE MAKE IT EASER TO BLOCK SPAM. IT SEEMS LIKE YOU DON'T WANT IT TO BE BLOCKED BY HOW HARD YOU MAKE IT

    block spam messages

    aol needs to provide a one click block to spam messages!!! I takes forever to block spam messages!!

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    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  5. Return to the function to allow auto delete of all spam folders upon receipt.

    Need to allow for auto delete of all spam folders upon receipt.

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  6. Spam Block

    Setting "only from contacts" should block ALL other senders, yet it does not. Many of us don't have time for SCAMS and Massive unwanted advertising. Even snail mail has never been this inefficient when a resident request unwanted mail to stop; otherwise a law suit can be the next message the unwanted company/scams may face. Yet, AOL Allows these criminals and does not protect the user. AOL enables constant massive overwhelming spam email. The settings need to give the user the ability to protect their mail box. Cost free, on regular mail a lock does this basic security task.

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    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  7. Don't send messages in the web site spam mailbox to my laptop as good mail.

    I got the AOL "mail suspended" phishing email today on my laptop. When I logged into AOL to report it as spam, it was already in the spam mailbox. If AOL had already put the email into the spam mailbox on the website, why was it forwarded to me on my laptop as a piece of good mail?

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  8. 20th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  9. AOL could drop emails which does not have the sender address

    Recently I received a spam email below.

    I hope AOL could drop emails which does not have the sender address.
    Otherwise, some people may actually send a lot of money to spam email senders.
    And also, it is a little bit difficult to block such kind of spam emails.

    Best regards,

    Shin


    緊急のご連絡!

    2021/8/20, 金, 15:30
    あなたの新しい友達! (なし)
    宛先:お客様 詳細
    どうも、こんにちは。
    まずは自己紹介をさせていただきますね。
    私はプロのプログラマーで、自由時間ではハッキングを専門にしております。
    今回残念なことに、貴方は私の次の被害者となり、貴方のオペレーティングシステムとデバイスに私はハッキングいたしました。
    数ヶ月間、貴方を観察してきました。端的に申し上げますと、貴方がお気に入りのアダルトサイトに訪問している間に、貴方のデバイスが私のウイルスに感染したのです。
    :
    :
    ただ 17万円 相当のビットコインを私のBTCウォレットに送金いただくだけで止められます(方法がわからない方は、オンライン検索すれば、段階ごとに方法を説明した記事が沢山見つけられるはずです)。
    私のビットコインウォレット(BTC Wallet): 145nf3VeFHo6YdT9GUsYmCnLgeSyN6Q1q9

    20th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  10. block email domain

    As many have stated previously in Feedback, add ability to block email Domains. This is pathetic to not have that built into AOL Mail like all other email tools.

    61st ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  11. Legitimate email keeps going to spam folder

    I have an issue with every email from a specific sender going to my spam folder even though I have added the sender to my contact list and flag it as not being spam every single time. There doesn't seem to be a fix that I can find - does anyone know? It's super frustrating.

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  12. spam

    Is this email I received accurate or spam?:

    "Dear -Aol Mail User,

    We are closing all old versions of our Mailbox as of September 25th. Please follow the link below to update your account : New Version

    Thanks,
    The Verizon Team.

    Privacy Policy | Customer Support
    ©2021 Aol Media. All Rights Reserved."

    61st ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  13. Upgrade AOL email

    I am receiving the following email!! Anyone else receiving it??? I do not believe it is fake... I did not click to open upgrade.....

    Dear User,

    Your AOL version is outdated, Failure to Upgrade to the newest AOL Mail Basic Version.

    Will result in a permanent account closure.

    To upgrade click the link below and accept our new terms and conditions.

    CLICK HERE TO UPGRADE

    Rogers New Email Account Version 2021
    Thanks for choosing -AOL Mail.

    61st ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  14. Spam

    I seem to be getting more "spam" in my "inbox" lately. Then getting meails in "spam" that are ok and that I get all the time.

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  15. aol.net

    Is aol.net legit or someone trying to trick AOL users?

    61st ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  16. Stop accepting inflammatory political ads from NRSC!

    Please stop accepting inflammatory political ads from NRSC!

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  17. Explain how to recover from email hacks

    I've been hacked - one of those phishing expeditions. Cannot find anything in your Help on it.

    I tried the Facebook link and it's broken - gets a 404 going to Facebook for AOL support.

    Would be nice to see how the phishing process works and what my exposures were/are. I did change my password.

    It should be easier to get tech support.

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  18. 61st ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  19. NOT SPAM button is STILL missing.

    Simple concept really.
    Site techs actually FIX what THEY claim it there, so that it ACTUALLY IS there..

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  20. moved spam address to block

    Allow user to forward a spam address to block list. Way to much coming in.

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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