AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Spam icon not showing number of pieces in folder

    I don't like the change to the spam folder which no longer shows how many pieces of mail are in the folder next to the icon like New Mail and Drafts. I use to just glance at this folder to see how many were in there now I have to open it up. I just figured this out and don't understand why you would make this change.

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    241 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  2. People with AOL are being inundated with spam email. AOL has to do a better job blocking massive amounts of junk email.

    People with AOL are being inundated with spam email. AOL has to do a better job blocking massive amounts of junk email. I will switch to gmail or yahoo as these two alternatives do not have this much of a problem.

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    271 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  3. I don't believe this is from you. Why can't you eliminate this spam pretending to be you?

    ACTIVITY IN PROGRESS: (CLOSURE ALERT)
    From: AOL Team jasmith69@verizon.net
    To: sabrinasbizness@gmail.com sabrinasbizness@gmail.com
    Date: Sun, Aug 15, 2021 10:24 am
    Aol.MAIL

    We are closing all old version of our Mailbox as from Today
    Please follow the link below to update your account, Failure to
    do this. Your account will closed.

    CLICK TO UPDATE YOUR ACCOUNT

    Thank You.
    Windows AOL Team

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    40 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  4. PLEASE MAKE IT EASER TO BLOCK SPAM. IT SEEMS LIKE YOU DON'T WANT IT TO BE BLOCKED BY HOW HARD YOU MAKE IT

    block spam messages

    aol needs to provide a one click block to spam messages!!! I takes forever to block spam messages!!

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    5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Allow users to select emails in spam folder and block them all at the same time.

    Allow users to select a number of emails in spam folder and block them all at the same time, instead of having to block each one individually.

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    5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Spam Block

    Setting "only from contacts" should block ALL other senders, yet it does not. Many of us don't have time for SCAMS and Massive unwanted advertising. Even snail mail has never been this inefficient when a resident request unwanted mail to stop; otherwise a law suit can be the next message the unwanted company/scams may face. Yet, AOL Allows these criminals and does not protect the user. AOL enables constant massive overwhelming spam email. The settings need to give the user the ability to protect their mail box. Cost free, on regular mail a lock does this basic security task.

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    7 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Block without opening 2

    Opening any e mail you do NOT recognize is a risk for a hack. We REALLY need this safety feature. Can you MAKE IT HAPPEN ?

    Block the MASTER sites and all other SPAM mail stop.

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    5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Increase AOL's spam address blocking file from just 1,000 address to 5,000 or MORE!! Thank you.

    My AOL mailbox receives many, many unsolicited emails. I do use the AOL feature of right clicking on the unwanted emails. That allows me to send that email's address to the AOL blocking file. That file has a limit of 1,000 blocked unwanted email addresses. In just a few months I have added 751 unwanted email addresses to that file. The unwanted email addresses file will soon be full.
    Please expand your AOL unwanted email address file to 3,000 or 5,000 or some unlimited number. THANK YOU VERY MUCH.

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    3 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  9. THANK YOU AOL!

    If not for allowing McAfee to SPAM ME again today as it's been doing for years, I wouldn't have known I have 1250+ viruses on my computer even though my "Mcafee acct" has been "deactivated" (which of course I've never had) ..........
    Tue, Apr 19, 2022 9:15 am
    McAfee.com Customer Support 2022 (rPt1SP6BuO5KZVlePxpWiQNT15ACrzRHg2W0XlcQiqyzNQ4qurSKL8n2TSYvhbGnopGCiNQ9Wn5BvbOyYHqz6sJE@mario.cellarjungle.net)

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    Reviewed  ·  3 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  10. spam filter

    DISABLE SPAM FILTER

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    Reviewed  ·  16 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Return to the function to allow auto delete of all spam folders upon receipt.

    Need to allow for auto delete of all spam folders upon receipt.

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    Reviewed  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  12. SPAM being sent to children

    Children throughout the world do not need a Massai manhood, don’t have herpes, don’t want to burn fat, don’t have toenail fungus, don’t have an enlarged prostate, are not constipated, don’t want to buy Bitcoin, don’t need relief from anxiety and stress, they may believe that Jeremy Clarkson can teach them to make millions at home, they don’t want to join a lawsuit against J&J or anyone else, they may believe that the’ve won a gift or been selected for a Lowes gift card, don’t want to eat ancient Greek food combinations, don’t want to be the receiver of an…

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    Reviewed  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Don't UNSUBSCRIBE from sources you don't trust

    Sometimes I am given the option via a pop-up window to UNSUBSCRIBE from a spammers' list. This is an awful option for AOL to suggest/offer. Why? Because if the source is untrustworthy (as so many are) an UNSUBSCRIBE tells them your email address is valid and they will keep you on other lists. These are people trying to deceive you. Why would they happily unsubscribe you from a potentially fraudulent email list? The spam folder itself is brilliant. Imperfect, but very helpful. Just leave it as is and don't try to unsubscribe from a spammers list. If you know who…

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    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  14. captcha

    captcha is totally obnoxious, itis a ****** system that throws up tiny little blurry images that aren't even interpretable half the time. find a different system. there are others that aren't so cryptic. very irritating and enough to dump AOL after 20 years with you...

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    Reviewed  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Stop reminding to complete survey every minute of a 30-minute tech support hold

    And add tech support feedback.

    1) I was on hold three times for a total of 52 minutes which means I was reminded to complete the survey 52 times. Then the survey offered no way to leave substantive feedback

    2) I was cut off from support requiring me to call back in and sit on hold.
    3) add tech support category to these suggestions.

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  16. We're glad you're here

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    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Stop your Liberal bias stories.

    non bias stories.. Stop with all the liberal bias stories. Its a big turn off.

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    Reviewed  ·  8 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  18. moved spam address to block

    Allow user to forward a spam address to block list. Way to much coming in.

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  19. Spam

    Who is the "genius" who decided we can't delete more than 20 pieces of spam at a time. Sometimes I have 400+ and it is irritating that I have to take 3 different clicks to remove only 20, when I should be able to remove them all with one click.

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  20. WAY TOO MUCH JUNK MAIL! Your spam filter is useless.

    Fix your spam filter, it's useless! It doesn't block anything. I put junk in spam folder, next day, more junk from same sender. Way too much trouble to open junk, copy address, move to settings, then mail settings, then spam settings,then paste to block address list. And then... REPEAT for then next spam. Ridiculous.

    Yahoo blocks spam! (and it's free!) Be more like Yahoo. Do SOMETHING to block spam.

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    Reviewed  ·  46 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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