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63 results found

  1. i have just complained about the block senders facility on AOL being absolutely useless as it doesn't block email addresses and i now have t

    THanks AOL for this and continuing to allow these parasites to infiltrate mine and others personal email addresses and passwords. This is becoming a pain in the **** and I now have to inform not blocked and genuine people who email me of my GMAIL address as you can't be trusted to look after mine and others accounts. I complained about my anger, when discovering an email address I have already blocked, and others when I looked more closely. Since I complained I have received a **** of a lot more than normal. Have you done this on purpose?????

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    6 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  2. I dont want WISK ANYMORE

    i dont want WISK ANYMORE

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    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  3. Spam filter tab is missing

    Spam filter tab is not showing up and I wanted to make sure this was set correctly because I'm getting a ton of unfiltered spam on my iphone. Used to be there, and no its just gone.

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    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  4. I need help

    I keep getting a e-mail tell me i want to cancel my aol account, what should I do? Is this spam?

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    2 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  5. LDS Email Communication

    The email communication from my church has been dropped a few months ago. I would like this to be fixed and not to have to change to Gmail. Can you please work with The Church of Jesus Christ of Latter-day Saints to reinstate email communication.

    We apologize for the inconvenience this issue has caused. Unfortunately, at this time Yahoo has chosen to block the sending and receiving of all messages from the Church in general, as well as those sent locally by local leaders. Yahoo believes these messages are spam messages. Not only are they blocking messages, but they are…

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team



  6. deleted mail from smart phone not deleted when viewing from windows browser

    deleted spam from all devices used to access email (smart app, windows pc etc).

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team



  7. Getting mail addressed to me .....@aim.com. why is that not blocked?

    why do i get mail addressed to ...@aim.com. how do i block this?

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team

  8. I don't have an idea, just a question

    Is the current email about AOL important information real--I don't know whether to open it.

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    2 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  9. We're glad you're here

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team



  10. Why is my accounts so screwed up, disgusted with AOL

    Why does 99% of my mail go to spam or trash? Why do I pay for such bull and never get any help from AOL? As a charted member you are failing members.

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    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team



  11. Bulk Mail folder is now subfolder in Thunderbird Trash, cannot be moved

    Before I understood the relevance of the AOL Bulk Mail folder when using Thunderbird I deleted it into the Trash folder (it cannot be deleted from Trash). The Bulk Mail folder still works fine there but I would like to move it out of the Trash, but AOL will not allow that. How can I clean this up? I completely reset my Thunderbird data so it appears to be an AOL issue. Can someone at AOL remove the Bulk Mail folder from the Trash folder on the server?

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  12. The ********** filter does not work you sorry AOL *****!

    The ********** filter does not work you sorry AOL *****!

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  13. Block all senders except for contacts

    I see I am not the only one with this problem but what is the point of Block all senders except for contacts? You clearly are not trying to implement this! Not only the fact that you refuse to do what you say you are going to do but also the fact that you refuse to engage with your customers about this too. Sort It out!

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team



  14. We're glad you're here

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team



  15. Cannot unblock legitimate email

    Emails from my organization are being blocked by your spam filter and I cannot find a way to unblock them. Your selection to mark as "not spam" applies only to that one email. Selecting "Block all senders except contacts" is unacceptable because it'll block all the other legitimate emails that I don't have in contacts.

    What I need is a way to unblock all messages from that sender or that domain. This is really basic stuff. How do I do this?

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team



  16. I would like to know more about what kind of extra security I can get if I pay but I can’t talk to anyone because I don’t pay. Crazy?

    I would like to know more about what kind of extra security I can get if I pay but I can’t talk to anyone because I don’t pay. Crazy isn’t it?

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team



  17. Ad emails originating from AOL

    As a paying subscriber, I was told one of the benefits of a this level of service is that I wouldn't receive advertising emails/ad campaigns sponsored by AOL. This is not spam coming from outside services but full-color emails coming from companies that pay AOL to sponsor. I can tell the difference.

    This needs to stop as it distracts me from my real email and annoying. Please end this practice.

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team



  18. block sender doesn't work

    Make the things already there actually work
    Block sender and filter mail fail repeatedly to do as advertised!!

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    Hi there,

    We’re sorry to hear you’re experiencing this issue! We’d like to look into this, please message us on Twitter at @AOLSupportHelp, on Facebook at AOL Customer Care or at help.aol.com.

    Thank you,
    AOL Mail team

  19. Spam filters have collapsed.

    All of sudden today 1/11/22, inbox is loaded with Spam. Many are auto added to my contacts list also, which is extra work to delete. Sounds like a failed update to email?

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  20. Do I need to get the same popup every time I try to check my email?

    When I go to AOL, I just want to check my inbox. I don't want to have to close a popup every single time

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there,


    I'm sorry to hear you're experiencing this issue! We'd like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/


    Looking forward to your reply!


    Thank you!

    AOL Mail team


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