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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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50 results found

  1. Email not connecting to Kindle Fire HD10 for past three days

    Need assistance with my AOL not communicating with my Kindle Fire HD 10 it was doing fine three days ago...I have reached out to Amazon and worked with at least two techs but no sucess. I can access OL on my iPhone and my MS tablet...so need some technical assistance. Thanks!

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  2. I hate the new format. How can I go back to the old way? If I can't I will probably drop your email. It is so screwed up LET ME GO BACK!

    I hate the new format. How can I go back to the old way? If I can't I will probably drop your email. It is so screwed up LET ME GO BACK!

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  3. https://help.aol.com/contact/ does not work either, reason listed Covid

    Needed help to find out why Save button in contacts does not work. I do not have twitter or facebook, so they listed a web address. That does not work either.

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  4. I received the message I am no longer signed in.

    You took over Verizon Email accounts. I never had an issue before but now the message comes up I am no longer signed in.

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  5. We're glad you're here

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team



  6. Why does AOL charge a fee? Other ISP do not. AND you can't place a "vote" herein

    Why does AOL charge a fee? Other ISP do not. AND you can't place a "vote" herein
    WHY doesn't AOL respond to questions?

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  7. you can improve AOL by getting rid of predictive/suggestive text from composing email! or tell me how to turn it off!

    tell us how to get rid of predictive/suggestive text. its not auto spelling correct issue. it is suggesting words or spelling tenses that i may not wish to use. as i type it thinks it knows what word i would like to write. its annoying as **** and giving me a migraine! your help would be greatly appreciated.

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team



  8. The people who work here may be as outdated as your service.

    I'm trying to send an email to the 49th company on the Fortune 100. T-Mobile. When I send an email to them I'm being told it's an invalid email address. I really believe it's because of the hyphen. Gmail would never have this remedial issue in 2022. You need to get your **** together.

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team



  9. We're glad you're here

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  10. How many times do I have to verify my account after 'suspicious activity'?

    This 'verification' has been going on for days now, as according to AOL there has been 'suspicious activity' on my account. I'm fed up with having to 'verify' to get into my own account. Please stop it!

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team



  11. having an experience about the content of my email, instead showing my AOL domain, it appears diff. domain which is gmail.

    having an experience about the content of my email, instead showing my AOL domain, it appears diff. domain which is gmail.

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  12. We're glad you're here

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  13. hyperlink

    Setting Zoom meeting links, even after converting to hyperlink, do NOT work. Anyone else with Zoom problems using Verizon email through AOL?

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team



  14. Listen

    AOL with its agreements with Verizon & Frontier - Horrible & despicable!!!

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  15. Blocking the multiple to's

    I can't figure out how to send a group email to multiple people and block the to list from the message.

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    Hi there,


    I'm sorry to hear you're experiencing this issue! We'd like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/


    Looking forward to your reply!


    Thank you!

    AOL Mail team



  16. Mail signature combines two lines into one, when composing an email.

    Mail signature combines two lines into one, when composing an email.
    A currently introduced bug.
    Tried adding spaces behind 1st line but that did not help

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    Hi there,


    I'm sorry to hear you're experiencing this issue! We'd like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/


    Looking forward to your reply!


    Thank you!

    AOL Mail team


  17. autocorrect has disappeared from my phone; how do i retrieve it?

    autocorrect has disappeared from my phone version of aol; how do I get it back

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    Hi there,


    I'm sorry to hear you're experiencing this issue! We'd like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/


    Looking forward to your reply!


    Thank you!


  18. hack

    My account was hacked. My contacts were deleted (restored them later) and I no longer receive email. What can I do?

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    Hi there, Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/ Looking forward to your reply! Thank you, AOL team
  19. Auto fill for recipient. When composing an email.

    When adding recipient. It should automatically pop up the complete emails address which are listed from the address book/contacts.

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  20. WHY EMAILS SENT OUT TURN TO DOUBLE SPACE

    I TYPE MY EMAILS IN SINGLE SPACE.
    WHEN THEY ARE RECEIVED,
    THEY ARE ALL DOUBLE SPACE.
    I TYPE SPECIAL LONG EMAILS
    AND DOUBLE SPACE LOOKS LONG AND UNNECESSARY.
    PLEASE RESPOND---SERIOUS PROBLEM

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