AOL Mail
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
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538 results found
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why is all my banking email correspondance in the trash? i never moved them or deleted theingm
how did my bank emails get trashed
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Changing Game Rooms To One Big Game Room
why did the game change to one big room slot lounge instead of giving us players a game room to choose. This is wrong I prefer to choose my own room.
The game makes it difficult to win when you have 300 people playing. I no longer enjoy playing the game like I use to. -
Someone changed my email password and took it over I cannot get in
Someone took over my earl mail they hacked it months ago
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Does this mean what everyone says that AOL is unsafe and better to use other email addresses.
Move emails that are more safe and modern. Trying to retrieve recently deleted emails to no avail. On my ipad there is no recently deleted email tab. So i went on a desk top and there was one but there was nothing. I was told aol email is old fashioned and full of viruses. Does that mean change emails and aol is not dependable? Used all your recorded suggestions and none work.
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Put in a link to account subscription information
Put in a link to account subscription information so that simple transactions like updating a credit card number can be done. It is not in Options/Account info. Your help page on billing does not expand the topics and the links are deactivated. Spent over 45 minutes trying to find where to update credit card info to no avail.
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I have been using AOL since 1995. When it went to free I kept paying $4.99 for support. There is no record of it. Please help
As said I’ve been using AOL since dialup. I have paid $4.99 a month for support. I need help now but I’m being blocked from seeing my billing and account. I don’t have a clue abt all the changes you’ve made but I want to delete Desktop Gold and after years of paying $4.99 for support, how do I get through. Why doesn’t AOL have support available like everyone else who have people working from their homes? My iPad is unable to connect with your server and I’m constantly blocked. Please help.
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improve AOL Mail
PLEASE...do NOT delete my email after I open it. Sometimes when I read an email I want to go back to it. If I want it deleted I know how to do it myself!!!!
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Personalizing outgoing emails with a slogan or saying
On incoming emails I see some people have the ability to put a little clever saying at the bottom of their emails. It appears every time I get one from them. I would like to do that in AOL. I am NOT using the AOL app. I use aol on the internet and do just fine. Please advise as I DO want to include in the "layout" of my outgoing emails ... a personalized saying at the bottom. Please advise. -Michael-
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how do I know when an open page is slowing down my computer. On iPad it's easy
How do I find out what is open and slowing my email. SOOOO frustrating. Must be a setting that reminds me to close a page but I don't know how to find it. I got a warning that a page was still open that slowed down my email but it didnt' stay open long enough for me to read, understand or choose to close it.
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Receiving and Sending Attachments
I cannot send or receive emails with Large attachments, is there any features I can add to my AOL email, I would use this email more if I could process and receive larger files. Thank You
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technical mail account issue
This is the 2nd time I've tried to fix my mail account issue with Apple tech support. He helped me for over 45 minutes and it's still not fully resolved. Due to your Covid-19 staffing we couldn't fully resolve the issue. Very poor service during a national pandemic. Grateful I have other email accounts or I'd be screwed!
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I was wondering if there's some reason that hitting the "back" arrow like we all do when we want to look at the last page, closes AOL?
Return the back arrow.
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Entry listings
For the past 2 weeks or so after I read an e-mail the entry is dropped from the list immediately when I close it. Previously the entry was kept on the list until I logged off, then it went to old mail. I would prefer the entry remain on the list. How to set this up again?
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i have two e-mail accounts. I can access one from outside AOL, the other I can't. Why?
There is no settings which allow AOL mail to sync with other mail software. Thunderbird, Windows 10 mail. They could access, now they can't. I do not see why not. Clear access controls should be created.
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Verification Code Problems
Please once again accommodate landline phones as backup contacts for your verification codes and similar communications. I live in a mobile phone dead spot, so more than half the time, I can't receive calls or texts to my mobile phone. Also I can't always access the backup email addresses that you offer as options.
I want and need to be able for you to call my landline with your verification codes and other communications.
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Re-editing; moving, sent emails
Why is it impossible to move a "sent" mail to the "drafts" folder; edit it and re-send it? Even when I create a new folder named "drafts". Trying to 'move' the email to a different folder doesn't work either . This lack of flexibility seems really archaic to me. Maybe I should try it on windows 95?
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Delete and AOL asks if you want to unsubscribe
I clicked "delete" on an unwanted commercial E-mail and a box popped up asking if I wanted AOL to send a notice to the sender to unsubscribe. I clicked yes. I tried this with other commercial E-mails but the box never reappeared. Where is this setting? It would be a great additional service for AOL to offer.
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On 31st January 2019 I posted the question "Why have all my AOL Accounts defaulted to the AOL theme setting?" It has done it again today.
On 31st January 2019 I posted the question "Why have all my AOL Accounts defaulted to the AOL theme setting?" It has done it again today. WHY? PLEASE STOP THIS HAPPENING
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adds
stop seeing adds tat wants me to bye things
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Why doesn't AOL "remember" me?
Why doesn't AOL "remember" me. I click "keep me signed in", which supposedly is teh replacement for "remember me". But I also later sign out, of course. It doesn't remember me when I return.
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