AOL Mail

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  1. Allow Users Responsibility For Their Account Passwords

    I am sick of your system not allowing users to set my password to what they want by giving notices saying "Your new password is too similar to your previous password" or other such messages. I understand that you do this for security, but as the account owner I want to set my password to what I want and so long as I have not been hacked my password is still safe no matter what it is even if it was the exact same as the previous password. STOP MAKING THINGS MORE DIFFICULT FOR USERS BECAUSE YOU WANT TO BE…

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    Gathering Feedback  ·  89 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. my aol mail SHOULD auto delete after the mail is auto forwarded to my verizon.net account?

    my aol mail SHOULD auto delete after the mail is auto forwarded to my verizon.net account?

    157th ranked
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    Gathering Feedback  ·  3 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. two step verification - locked out of my account

    Allow you to recover your account online if two step verification fails.

    The email address set up for two step verification I no longer have access to and no help is provided. It's circle of support that leads to no solution - even if I speak to someone on the helpline.

    I can no longer access my emails.

    255th ranked
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  4. Increase the maximum allowed Filter Settings - 50 is not enough

    The Filter Settings, with their limited function, require us to set one filter per each action. With a maximum of 50, this is not enough. Either increase the maximum number of filters or add better functionality to the filter settings. For example, with Gmail you can add multiple email addresses, comma separated within curly brackets to tell all my subscriptions to filter to my "Subscriptions" folder, just as an example.

    141st ranked
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    Gathering Feedback  ·  2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. AOL BROWSER

    Dear AOL

    “When is AOL going to function as before when most people were proud to belong?”

    AOL should be allowed to operate as a stand alone app irrespective of Verizon or Oath. Gone are the days.

    Regards.


    178th ranked
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  6. PPlease return the "block emails containing these words" filter - IT WORKED -y remove it?

    Return the spam setting for blocking emails that contained specific words. I have NO IDEA why you would remove it - and looking at all of the exact same complaints I don't know why you would not have returned it to spam setting. Adding the email address does nothing because they just send **** with a new address -why should I pay you for this inconvenience? I accept better for my money.

    15th ranked
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  7. Does this mean what everyone says that AOL is unsafe and better to use other email addresses.

    Move emails that are more safe and modern. Trying to retrieve recently deleted emails to no avail. On my ipad there is no recently deleted email tab. So i went on a desk top and there was one but there was nothing. I was told aol email is old fashioned and full of viruses. Does that mean change emails and aol is not dependable? Used all your recorded suggestions and none work.

    329th ranked
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  8. Delete and AOL asks if you want to unsubscribe

    I clicked "delete" on an unwanted commercial E-mail and a box popped up asking if I wanted AOL to send a notice to the sender to unsubscribe. I clicked yes. I tried this with other commercial E-mails but the box never reappeared. Where is this setting? It would be a great additional service for AOL to offer.

    469th ranked
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  9. Add other email accounts

    Dear Concern,

    Is there any way to import and receive emails from other email service like Gmail, Yahoo etc. to my AOL account and send emails on behalf of them using AOL. I think nowadays this is a common feature of all email service providers' but couldn't find it on AOL.

    Looking forward to seeing your response.

    Thanks & Regards,


    178th ranked
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  10. Let me "verify (my data) now" and not make you "remind me later."

    Discontinue blocking me from accessing my mail until or unless I provide additional phone numbers or e-mail addresses. I can click "remind me later" which generates ANOTHER occasion when you block me and warn me "don't get locked out of your mail." One option to NOT providing additional contact data would seem to be to click "verify now" after seeing that my contact data is correct as is. When I DO click that, I'm STILL locked out of my mail. I'm, then, given no choice but to, once again, ask you to "remind me later." I DON'T WANT YOU TO…

    469th ranked
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  11. Why doesn't AOL "remember" me?

    Why doesn't AOL "remember" me. I click "keep me signed in", which supposedly is teh replacement for "remember me". But I also later sign out, of course. It doesn't remember me when I return.

    43rd ranked
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    82 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. Verification Code Problems

    Please once again accommodate landline phones as backup contacts for your verification codes and similar communications. I live in a mobile phone dead spot, so more than half the time, I can't receive calls or texts to my mobile phone. Also I can't always access the backup email addresses that you offer as options.

    I want and need to be able for you to call my landline with your verification codes and other communications.

    157th ranked
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    Gathering Feedback  ·  8 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Please reconfigure MAIL so that unread, or marked unread mail, can be aggregated together easily.

    Please reconfigure MAIL so that unread, or marked unread mail, can be aggregated together easily.

    73rd ranked
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  14. Delete spam in say 30 days.

    I would like an automatic spam deletion in about 30 days.

    157th ranked
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  15. Automatically delete emails that older than 60 days

    Allow individuals to set a time after which emails would be deleted, i.e. 60 days.

    54th ranked
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    Gathering Feedback  ·  15 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. Viewing deleted Mail

    Can't view old deleted mail back more than a week, Would like to be able to view mail in trash folder back farther than 7 days.

    212th ranked
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  17. Space restrictions

    The area available for comments or replies is much too small..It is nearly impossible to get any amount of facts or pertinent information posted.
    Also the site has tons of slow loading ads, notices and whatall that slow down the response and typing. This is most annoying and discourages the use of your site. Look at Yahoo's site and accommodations the provide users... and you will see the difference. Thanks for listening..J.R.

    469th ranked
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  18. It would be great if we could set up the vacation responder to go to 'contacts only.'

    Re: Webmail
    It would be great if we could set up the vacation responder to send notices to 'contacts only.'

    329th ranked
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  19. No Place to find Amount of Space Consumed

    I have looked everywhere on the screen, and there is no place to show how much of the TB, of allocated storage space, has been consumed.

    The provided steps do not work- any other suggestions?

    Please follow the steps below, in order to check the storage on your account:


    1. Visit the Privacy Dashboard page here: https://policies.oath.com/us/en/oath/privacy/dashboard/index.html

    2. Select AOL from the list of brands.

    3. Click Sign in at the top to sign in and see your account data.

    4. Click on “AOL Mail” below Your Products section, in order to see the storage and other information.

    469th ranked
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  20. 2FA - Google Authenticator/Authy

    Two-Factor Auth that is not tied to a phone number... like Google Authenticator or Authy support. It's too easy for a malicious actor to port one's phone number and reset the password for an account via an SMS message. PLEASE enable better security by supporting one of the aforementioned apps.

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