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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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71 results found

  1. password generator

    I don't know if you guys are still experiencing problems with the password generator, but i was able to solve mine. I still can't generate a password on my PC, but i was able to generate a password on my iPhone. I copied this password, emailed it to myself, and then pasted it into the MS Outlook when prompted. I can now send/receive AOL/Verizon email in MS Outlook.

    1st ranked

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    Gathering Feedback  ·  64 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  2. make it easier to delete

    WHY do we have to go through 3 keyboard processes to delete the **** spam you dump in our spam folder. MAKE IT ONE PROMPT to check all and delete all. Just like GMAIL

    2nd ranked

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    Gathering Feedback  ·  9 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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  3. blocking email address option within email

    There should be a way to block emails from certain addresses from right within the email. In other words, you open an email and there is a button to block from that specific address instead of having to go to settings and add email addresses manually.

    3rd ranked

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    Gathering Feedback  ·  6 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
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  4. Asterisk Wild Card

    I'm getting tons of spam messages and most of it seems to be coming from the same sender. The syntax is similar in the email addresses and off just enough so that AOL does not allow me to block them. I can no longer block domain names nor can I use the asterisk as a wild card to block similar addresses. So the spammers are changing their email address just enough to bypass my choices with AOL to block them. What can you do to investigate these people and get them to stop?

    6th ranked

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    Gathering Feedback  ·  10 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Very, very upset!! Mistakenly hit a button that changed my mail to “new mail”.

    This changed completely how my screen looked and how I do my mail. Turns out that once I hit that button there is no way for me to go back to the old way (desktop version) that I use on my iPad. This is not acceptable - I want to see and use my mail the way I used to do it and now cannot do so!!!! Please allow for me to go back to my desktop view of my mail on my iPad!!!

    4th ranked

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  6. I want to delete email from a specific sender without going from page to page

    Please place a tab to delete all emails from a particular sender all at once no matter if the have 1 or 25,000 email coming to me. I should be able to delete all emails coming from them at once.

    5th ranked

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
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  7. By not changing

    Here is a idea as old as the hills and still rings true till this day.

    HOW ABOUT NOT FIXING SOMETHING THAT IS NOT BROKEN.
    See I use AOL because I love it. I have had it for years. I hate Gmail Yahoo and All other email sites. I love this one and I don't see anything wrong. I know if you change it then you'll start throwing ads popping all up and bull like that. Seriously you know you have to pay for it somehow. Save your money Sit back and relax you have done a great job so…

    8th ranked

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    Gathering Feedback  ·  4 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Go back to Classic, it has the features that are critical.

    All word processing options in classic are critical. Such as, spelling, Font selection, underscore, etc. They do not exist in the new format. i will have to give up AOL, after being with them from their beginning.

    Also, even with an AOL tech the new format will not scroll in Safari.

    7th ranked

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    Gathering Feedback  ·  0 comments  ·  Font  ·  Flag idea as inappropriate…  ·  Admin →
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  9. why? what was wrong with the old version? This new version takes up too much space at the with the stupid ad banner at the top. My reply is

    why? what was wrong with the old version? This new version takes up too much space at the with the stupid ad banner at the top. My reply is AFTER the original message? Does the recipient have to scroll down to get the new message I am sending them? Why are the text controls down at the bottom? Very inconvenient. Instead of being able to see about 15-20 email selections all at once, you put them by date or timeframe and a person now has to scroll down A LOT searching for something?

    Why don't you ask people what they…

    9th ranked

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  10. view

    i would like to view the messages WITHOUT actually opening the messages.

    10th ranked

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    Gathering Feedback  ·  1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Only spam emails that begin with A@ - you are getting better!

    Yes!
    The Admin @ spam emails seem to be gone from my spam e-mail.

    Now, if you could please work on the A@ spam emails that I get every minute - I wish I could be that popular as this spam email is!

    Thanks so much for working on the A@ spam emails now - you can do it,AOL. Wouldn't it be nice to make your longtime AOL subscribers ecstatic??? It sure would!!

    11th ranked

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  12. 11th ranked

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  13. move email limit 1000

    the copy function limits you to moving 1000 emails at a time. need to be able to move in bulk (maybe 25k at a time).

    13th ranked

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    Gathering Feedback  ·  1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
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  14. category

    When you add a new Category, make it usable for other contacts. This is stupid that you ask me to add a new Category and then when I add another contact that I want to have that same Category, it is not there. STUPID!!!!!!!!!!!!!!!!!!!!!

    29th ranked

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  15. make it easy to forward AOL spoof/phishing to your security people

    other sites have an email to which received spoof/phishing emails could be forwarded for review by their security

    one would THINK that AOL would be interested in seeing those apparent spoof/phishing emails that reference AOL accounts (that are getting through your SPAM software) >>>or maybe not

    this seems to be on the uptick and without it, use of AOL becomes a poor choice

    18th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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  16. leave the mail I have read and saved in the new mail folder

    Please leave the mail I read in the received mail folder not the read folder.

    13th ranked

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  17. make the boxes next to emails larger, I keep opening spam I'm tring to delete, then lose all I've previously marked to delete.

    Very aggravating how tiny they've made the boxes next to the individual emails. You spend minutes marking a ton of spam for deletion only to have to do it all over again because you don't hit that little box just right. Has AOL done this on purpose so that we click on and open spam?

    15th ranked

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  18. 16th ranked

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  19. Android phone mail.

    In an open email, the pop-up selection on the MORE menu - could you please consider moving the "Mark as spam" option lower in the choices and not at the top of the list. I don't know how many times I have accidentally hit than instead of "Mark as unread".

    16th ranked

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  20. It would be great if you could show the number of emails in the inbox.

    It would be great if you could show the number of emails in the inbox. You had this feature in your older versions.

    20th ranked

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