AOL Mail


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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  1. I wanted to generate a third party app password but "Sorry, this feature is not available right now!"

    Am I doing something wrong? Do I have to wait until the feature becomes available? How long do I have to wait?

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    6 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    We're very sorry app passwords are currently unavailable for AOL Mail accounts. Rest assured, you can still access your mail from the AOL Mail app or via a web browser. We apologize for any inconvenience this may cause you.

  2. How do I stop AOL filters???

    People in my address book still get in my spam folder. Repeatedly I mark it as NOT SPAM and then it's in the spam next time. I'd rather just make up a rule that would take care of all my spam and not interfere with my good mail. Getting rid of the spam filters would do it.

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  3. 2nd ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Change the outlook of the advertiser, Concert.

    Some content among the advertisements needs to be checked for the propriety, that is, the consideration by adults as models and teachers who are adults in the lives to our vulnerable teenagers. There is an image of young teens squeezed together back-to-front-back-to front, skin-to-skin-skin-to skin. Underwear. I believe that the purveyor is Concert. Please study it and get rid of it. It is an offense to children's healthy development.

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    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Why are you starting to show me this ASPCA starving dog again? He is showing up daily again. This is absurd!!!!!!!!!!!!!!!!!!!!!!!!!

    Why are you starting to show me this ASPCA starving dog again? He is showing up daily again. This is absurd!!!!!!!!!!!!!!!!!!!!!!!!!

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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  6. spell check for Email

    does anyone read this - spell check seem to be an issue in the past

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Spam e-mails

    I have read numerous postings (complaints) appertaining to the large (vast) amount of Spam / Malware e-mails that users of AOL are receiving and the requests for AOL to take some responsibility / action in preventing the senders using the AOL platform to inundate users with the like. It would appear that most of the comments posted are from residents of the USA and I would like to point out that I reside in the UK. The reason for making this point is that the majority of Spam refers to businesses in the USA – not much use to me…

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Get rid of the disgusting trump ads and his ugly face!

    Get rid of the disgusting trump ads and his ugly face!

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Ability to adjust emoji skin color

    Include the capability to adjust the skin color of the emojis.

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  10. Stop asking for another email account. I DON'T HAVE ONE !!!!!

    Stop asking for an alternative email. I don't have one!!!!!

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  11. unnecessary verifications

    Ever since I changed the password a few days ago, I have to go through a verification code in order to log in into my e-mail. Why, since I did not ask for a 2-step verification?

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  12. REJECT ANY EMAIL, WHEN THE RETURN ADDRESS IS NOT VALID.

    REJECT ANY EMAIL, WHEN THE RETURN ADDRESS IS NOT VALID. Many spam emails have not a valid return address.

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  13. Give User the option to add sent mail addressees to address book

    In Keyword settings, give the option to automatically add email addresses to address book for outgoing mail that is to a new addressee

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    Gathering Feedback  ·  1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  14. CASE 18610247 - can't open any attachments from my inbox from emails it gives me an error code {"error":{"code":"ET-5006","requestId":"47

    {"error":{"code":"ET-5006","requestId":"47a4f40e-04e0-e536-2f2c-5a000b01d100"}}

    ATTACHMENTS ARE NOT Opening in my email account

    CASE 18610247

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    Gathering Feedback  ·  1 comment  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

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  15. icon/avatar for email

    Could we put our own profile picture as the icon/avatar for aol mail, please (rather than two letters)?

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  16. make restore point for contacts

    my contacts restore points appear to be 6 and 12 months old. Any way to increase the frequency, or to force a save point when I edit/add/delete a contact?

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  17. 6th ranked

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  18. 6th ranked

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  19. Readability Mode--It's not just font size

    I agree with all previous posts about readability mode font size--it needs to be bigger. While size matters, that's not all. Changing from normal to readability forces the lines closer together which is contrary to enhanced readability. It is actually more readable to use the normal display and ctrl+ . All in all your efforts at readability are poor and need improvement.

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  20. SPAM FILTER

    since trying the "new" aol I am inundated with SPAM! nothing is helping. I'm ready to quit aol completely!

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