AOL Mail

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

Our Feedback Policy provides more information about posting on this forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. The new format is terrible! Ads in between my messages?

    Please revert back. THis is awful. Where are my folders? Why did you think putting ads in between my inbox emails was a good idea?

    740th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. warnings about AOL and privacy

    The real reason for the privacy warnings about having other providers link to AOL account is to allow AOL partners and subsidiaries to market to me. As soon as I downloaded AOL app I started getting advertising from Verizon. I will be closing my account after more than 20 years

    1283rd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Waited forever and ever to get an answer as to why my aol is loading slow everywhere. No point- no one is going to help me. Please fix!

    You need way better support.No one in chat responds for hours and I'm not 'waiting' on the phone for support for an hour! I need the loading on my aol to go wayyyy faster. It takes over 12 seconds to go from one thing to another. I hope you will fix this. It is NOT on my end. Thank you.

    1283rd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Why don't you allow mw to post responses? NOT in violation of your ridiculous civility restrictions anymore than those I'm responding to.

    Why don't you allow mw to post responses? NOT in violation of your ridiculous civility restrictions anymore than those I'm responding to.

    1283rd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Your censors are asinine. Review and redo. How can I cancel AOL as my ISP?

    Your censors are asinine. Review and redo.
    How can I cancel AOL as my ISP?

    1283rd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1283rd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  7. HELP !!

    Let us actually Talk to a TECH with the FEES we're Already Paying... If we TRY to contact Tech Support all we get is REDIRECTED to sell us the SAME service We're ALREADY Paying For

    519th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Fix so "blocked" email addresses from coming to in-box...

    Fix you the user can indicate spam or blocked.. If the user blocks an email address... NOTHING should come through ... it is not spam.... emails identified as SPAM should go to SPAM.... all others go to specific folders or the IN-box

    519th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. 740th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  10. I called AOL, I am not able to get help there or on here!

    I can't gain access to an old account because, you ask for my phone or email and both have changed! You leave me no options! I called your help center, she couldn't help me because, she is telling me in order to get a new password, I need to pay???????? Are you kidding me? I don't use AOL anymore, I wanted to delete this account, as it is my back up account. I wanted to make a new one on gmail, but you won't let me access it! I need to get this old account settled, as I can\t see…

    519th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 740th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Font  ·  Flag idea as inappropriate…  ·  Admin →
  12. i am trying to send an email to (www.viasat.com) your system is adding "@aol.com" on the end and it is getting rejected...WHY DO THIS??

    i am trying to send an email to (www.viasat.com) your system is adding "@aol.com" on the end and it is getting rejected...WHY DO THIS??

    1283rd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Fix hyperlinks embedded in emails

    After new IOS 14 version installation, hyperlinks in AOL mail don’t work and causes AOL mail to refresh placing that email into old mail folder. How do we fix hyperlinks to work once again?

    1283rd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  14. HORRIBLE. PLEASE HELP!!!

    PLEASE HELP!!! Overall AOL crashes about 25% of every single time I try to use it. I cannot open old mail without crashing and EVERYTHING TAKES FOREVER. It is Horrific. I can't get into old mail without waiting many many minutes and HALF THE TIME it crashes. PLEASE. I have already tried to leave but I am being held ******* and they will not transfer my e-mail name which I have had 25 years. So I have to stay., If I am forced to stay at least make it where I can access my mail. PLEASE!!!!

    1283rd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. When saving contacts so they don't go into spam, allow saving as only a company name; not all contacts have a first and last name.

    Emails from some companies constantly go into spam, such as Michaels, the national chain craft store. I use their coupons monthly and hate this! I finally decided to save them as a contact, but AOL forces me to save them with a first and/or last name. Why can't I just save them as a Company name? Not all Contacts have a First/Last name. I don't have a first and last name for my Bank, or Pharmacy, or Library, or ... Allow users to save contacts using only a Company name. My Contact list in my iPhone is at least 1/3…

    1283rd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  16. Anti semitic Pedo USA Jews to stop censoring Christians and Muslims on AOL

    AOL and media Jews want to disrupt elections, they need to be deported

    1283rd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. I would like the advertising message removed from my mailboxes or the facility to delete the, this is very irritating and an imposition.

    I would like the advertising message removed from my mailboxes or the facility to delete the, this is very irritating and an imposition.

    1283rd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make Spam button work on all e-mail.

    I have recently begun receiving e-mails that cannot be marked as Spam with the button; instead I am instructed to unsubscribe and I must go thru the Spam Settings to block wihich is much more inconvenient.

    519th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  19. can't edit contact email address

    Cannot edit my contact email address

    519th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  20. I like the old version of the AOL.mail better.

    I like the old version of the AOL.mail better.

    424th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base