AOL Mail

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

Our Feedback Policy provides more information about posting on this forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. someone is using your service to spam me how do I get it removed.

    someone is using your service to spam me. How do I get the account deleted?

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Phone Verification System is terrible, Sometimes I have to try 4 or 5 times to gain access

    Your phone verification is terrible and does not work correctly. Sometimes I have to try 4 or 5 times to gain access into my account. Having to have a new code sent 2 or 3 times. BAD! BAD! BAD!

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Terms of Service

    When are you going to start applying your ToS fairly and across the board regardless of political opinion presented?

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bill O'Reilly

    If you don't stop stop posting and advertising Bill O'Reilly and losers from Fox News on the feature page I am going to cancel my AOL after all these years.

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  5. When email for some reason I ended up with 2 emails I would be so Grateful if you could please delete my email with uk on the end Please

    Please delete kkbingaman@aol.co.uk
    or tell me how to if I could take both my emails off and resign up with the one I would like to keep kkbingaman@aol.com.

    I do not want to go to a different gmail or outlook but I may if I can not get this uk deleted Thank You

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. I am one of your oldest users, since 1998 when I first got on line

    In the last couple of years your service has deteriorated from excellent, to bad, to horrible to non existent. AOL is almost down as much as it is up today. I can remember AOL when it was a the pioneer in the industry, it was the giant, **** it was the industry. I remember when it swallowed Time Warner. I remember when AOL was on top of the world. It is hard for me to believe that AOL could have fallen so far. It won't be long before it is relegated to the dustbin of history and the only place…

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Verification codes don't work

    AOL requests verification codes if I logged in on a different laptop. Just quit it. By time I go to my backup email to get verification code it times out apparently so I can never get the code fast enough. You need to fix this. It's so annoying.

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. 609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  9. I AM BEING HARRASSED BY DEVRY UNIVERSITY HOW DO I STOP THEM

    I AM BEING HARRASSED BY DEVRY UNIVERSITY HOW DO I STOP THEM

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  11. 609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  12. Stop advertising for fascist such as Bill O reiley, the donald, et al

    AOL, be part of the solution: Stop advertising for fascist such as Bill O reiley, the donald, et al

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  13. get these ***** wanting *** off my page once and for all I am a happily married 64 old woman

    I am sick of seeing naked women on my page I have been seeing this for years now and I've had enough My address starts with a capital letter and these ***** write to me with a small letter What use is an email address if its not sent to the one that is mine.

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3227th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. "Today on AOL" page

    Your summary of the news is becoming more and more illiterate, with embarrassing spelling and grammatical mistakes. Do you have editors? If you don't, you desperately need some overseers; if you do, someone's head should roll...

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. "Today on AOL" page

    Your summary of the news is becoming more and more illiterate, with embarrassing spelling and grammatical mistakes. Do you have editors? If you don't, you desperately need some overseers; if you do, someone's head should roll...

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Stop sending my senators email from the .gov address to the spam folder

    Stop sending my senators email from the .gov address to the spam folder. This is a form of shadow censorship, especially censoring official government communications. This is no different than if the post office threw away the mail sent by senators (with their franking privilege) because the post office disagreed with the senator. Does AOL do this to all .gov mail or only Republicans.

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  19. fix your service and server! Do not make me pay for your aborting!

    50% of the time, I cannot send emails. I get an error message that says authentication is aborted. I am told I have to pay for your inadequacy. I am constantly being told to get rid of AOL because it is not secure or just poor quality. Custoer service was a wate and aggrivating!

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Think for yourself, stop watching CNN and copying what's said.

    I see I'm not near alone being sick of reading the same tired biased headlines day after day

    609th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base