AOL Mail

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

Our Feedback Policy provides more information about posting on this forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. new system not working in a number of ways

    finding difficult to use none of the new features are as good as old system it is now at the standard of google witch i did not like the old aol was a world leader can i have it back or i will need to find an alternative

    717th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  2. AOL “New” Email Format

    “AOL Mail provides a safe and delightful email experience for millions of people around the world.”
    NOT!!! RETURN TO THE PREVIOUS USER FORMAT.
    Where is “OLD MAIL?”
    What is the link to return to the PREVIOUS FORMAT?
    Why is AOL NOT RESPONDING TO ALL OF THESE REQUESTS TO RETURN TO THE PREVIOUS FORMAT???

    269th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Larger Font for Seniors

    It would be great to be able to increase FONT Size.

    269th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. How do I block all emails that come thru BOUNCE with all different email addresses

    Someone has found a way around your Spam blocking approach. I get 20-50 emails per day that are labelled Bounce before various other email addresses. I don't have the time or energy to individually block each address. Tell me what do do, other than giving up my AOL account!

    36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  5. Delete and go to next email

    In the new Android mobile app, when you delete an email you are reading the app takes you back to the inbox. In the prior version of the app there was a setting that allowed you to delete an email and then go to the next email rather than the inbox. This was a convenient function and I do not understand why it was taken away in the new app. Please restore.

    269th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  6. 717th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1,000 Entry Limit to Blocked Email Addresses

    I just discovered that there is a limit of 1,000 blocked E-Mail addresses. At this juncture, I can no longer add to the list of blocked addresses from spammers so I have no further defense from the many spam messages I receive daily. Couple of suggestions here:
    First as has been suggested many times, allow blocking of domains instead of just individual email addresses. Something like .@cortextoxy.online etc. This way I won't need to block every email address from cortextoxy.online.
    Alternatively, allow for blocking more than 1,000 E-Mail addresses. Obviously, yhe first alternative is much preferred over this.
    Lastly,…

    106th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  8. Is this real? Account has been unavailable for weeks since it had been "saved" from being removed with other accounts for appx a month.

    Note: The BRAND NEW appearance of the account it FABULOUS. BUT...the ads taking over most of the page SUCKS! Overwhelmed by the HACKING/SPAM/FRAUD going on now. PEACE.

    717th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  9. Aol won't work with my Outlook

    I need a fix so I can read my Aol mail via Outlook. Otherwise I'm going to end up dropping Aol for a more modern server.

    269th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  10. 717th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. 717th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Slideshows on AOL are the worst feature

    You need to offer a reader version--some of your slideshows look interesting but I won't read them because of the unnecessarily annoying format requiring clicking to each page (which often repeat facts already provided). It's really archaic to still be offering stories this way unless you really don't want anyone reading them.

    150th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. really really slow loads

    I get the blue circle of "waiting" for minutes on end, when I compose e-mail, when I search e-mail, when I load other sites, minutes on end. I was advised to restart my computer and unplug the modem. I do this every hour, every single hour. This is not acceptable. FYI I am waiting minutes for your dam_ sign in to load.

    717th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  14. All my old mail has dissapeared. Please advise on how to retrieve

    All of my old viewed emails have dissapeared. How do I retrieve these important emails?

    269th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. aol email not sending images through

    I am unable to get images in my AOL email. Please fix it!!!

    717th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. 269th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  17. 717th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  18. body of saved draft missing AGAIN when retrieved

    Again draft content missing when retrieved ????????????????
    Why doo I have to resign in when I am on my mail page????????????

    717th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  19. 717th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. stop showing news not interested ,only mail.

    stop showing news not interested ,only mail.

    269th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base