AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Don't send messages in the web site spam mailbox to my laptop as good mail.

    I got the AOL "mail suspended" phishing email today on my laptop. When I logged into AOL to report it as spam, it was already in the spam mailbox. If AOL had already put the email into the spam mailbox on the website, why was it forwarded to me on my laptop as a piece of good mail?

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  2. PASSWORDS

    I have had AOL since 1999 and have always been pleased with it. But now, every time I sign on it makes me change the password. I'm done. If I try to sign in again, I will download everything I ever had in AOL and go to another email sponsor. This has been happening for the last 10 days. I'm done, I'm done, I'm done. Stop the ********* and move on.

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Interface with Office 365

    Seems neither no setting for AOL used within Microsoft Office 365 Outlook takes them, nothing POP, IMAP, Outlook.com, Office 365 - I have to manually log into this account to keep it from getting deleted after over four decades, I use it for research not a main email site, I have used Outlook for over four decades never have I seen such a mess at AOL, first Yahoo, then Verizon, the AOL Verizon, can you make up your mind who you are and have the users have the proper setting to set up Office 365 Outlook!

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. spam

    Spam removal-please revamp your spam process- unfortunately there are some spams your system does not catch-solution-where you have listed the trash can symbol also list the spam symbol.

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. AOL website needs to reflect the look of the new & improved look of the app. The website is a very old design.

    The new AOL app is great, big improvement. Now the website needs to be updated and reflect the look of the app. The AOL app working much better then GMail, which needs a lot of work to be done to it.

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    Gathering Feedback  ·  0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  6. emails

    Like most people, I get far more emails everyday than I actually read. It's really frustrating to go through them, checking the ones you're going to delete. Then you get to, oh lets say number 135, and accidentlally click outside the box. Then all of your check marks disappear and you have to start all over again. Will you fix that please.

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  7. report scam

    Begin forwarded message:

    From: "Verizon Notification." rjl.wfw@verizon.net
    Subject: Verify your email address
    Date: August 24, 2021 at 10:03:21 AM EDT
    To: "Verizon Notification." rjl.wfw@verizon.net
    Reply-To: "Verizon Notification." rjl.wfw@verizon.net

    Dear User,

    The Classic version of Verizon Mail will be replaced by our new version on the 26th of Aug 2021. So it's time to verify, before you lose your email access.

    Please click here Log-in Restore to re-validate your mailbox.

    Note: Failure to comply within 24hrs might lead to permanent deactivation.

    Verizon Mail

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    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  8. stop marking incoming mail locked I will senser my own

    return to your policy as of years ago

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  9. New e-Mail format

    Your new e-Mail format ****. It runs everything together. I see someone else has asked you to go back to the old format ... repeatedly. You probably should pay attention to your customers or you may lose them. I'M ON THE VERGE OF LEAVING!!!

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    Gathering Feedback  ·  0 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  10. System issue that brought back old emails - can the old emails be restored?

    I had some old emails that were restored when the recent system issue occurred. Is there a way to restore the old emails, not the deleted ones, so I can review?

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    Gathering Feedback  ·  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  11. I need help w/ trying to cut out certain info in emails w/o having to copy the whole thing.

    I need help and info on how to isolate pertinent data in email messages and save to particular folder. I am old, forgetful, and losing memory. I really need help here. Have been a customer from the beginning.

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. 3rd party app passwords

    3rd party app passwords are truly stupid. What's wrong with using my online password? What else is stupid is this site. Lots of comments about it, but your site doesn't work, so cant vote for or join in support. How do you expect someone to accurately key in a jibberish 18 character password accurately? AOL used to be good, now sinking to the bottom with all the other useless **** on the internet.

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  13. 39th ranked

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  14. Calendar does not post in timeline order. It lists things in the order they were added

    The calendar does not post things in time order. In my life, 3:00 comes after 2:00. Not on aol. Ndew events opst to the bottom of the list. This has been going on for over a year and no matter how many times I rport it, I get told, to report it here. And nothing chnages. Nor am I told anything.

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    Gathering Feedback  ·  0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  15. 70th ranked

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  16. 70th ranked

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  17. I've used aol for 21 years but it's obviously time to move on now.. they haven't that's for sure!

    Make your email accounts easy to read like all the others do.. it's like being back at school reading emails now!
    Why did you change things when you had it right already?

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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. Old Email Folder

    How many days do you keep my new email in the New Email file, Before you put it in the Old Email file? I do not see an option for this. Emails that I leave in my New Emails are usually left for a reason. I will come back & not be able to find them, & find them in my Old Email, even though I have remarked them as New. Many times I am unable to check my email regularly. I wish there was an option on how many days we can keep them New, Before they go into…

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    Gathering Feedback  ·  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  19. Filtering emails for deletion.

    Please allow clustering of emails by sender. Please also allow deletion of older emails by sender / date range. I have THOUSANDS of emails I no longer have any interest in, but deleting them individually is an insane requirement. Fix your application please.

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    Gathering Feedback  ·  1 comment  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  20. Stop catcha after 40 years of AOL it is clear it is time to go. The captcha only allows yahoo and google to run scripts.It does not protect

    Stop captcha!!! After 40 years of AOL it is clear it is time to go. The captcha only allows Yahoo and Google to run scripts. It does not protect anyone. The captcha does not even have to be correctly completed to accept the answer.

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