AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. switching aol accounts

    need to swirch to new email

    649th ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Unfortunately, we are not sure what your comments were about, and are unable to properly action your feedback. Could you please provide a bit more details for us on what you’re commenting on?

  2. AOL NEEDS TO MAKE A CODE SO WE MAY ADD LINKS TO BE ACCESSED WITH ONE CLICK

    AOL NEEDS TO MAKE A CODE SO WE MAY ADD LINKS TO BE ACCESSED WITH ONE CLICK

    649th ranked
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    Gathering Feedback  ·  0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  3. Forwarding Several from My Inbox

    I would like to forward several e-mails at one time from my Inbox to a work e-mail address. Currently, I can only forward one at a time, but with 60 e-mails a day in my AOL Inbox, this gets very tedious. I could understand a reasonable limit on the most that can be forwarded at one instance, but a limit of 'one' is not reasonable.

    117th ranked
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    0 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  4. Screen the pop up ads in the right column

    Todays pop up ad is a link to a Bitcoin scam using Peter Jones as bait. Now I'm happy to have ads relating to what I have browsed recently but did think that Aol would screen them. Having identified that this is a scam I doubt I'll every look at the ads again

    157th ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Why did my security question disappeared? I want it back!

    Today I want to reset my secret insurance.
    I was surprised to find that option was disappeared after I deleted my old security question.
    Now I want it back!

    200th ranked
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    3 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    If you previously created an Account Security Question (ASQ), you may be prompted to enter it when signing in to certain parts of your AOL account. You can no longer create or update your ASQ. Instead, we recommend you turn on 2-step verification and add a recovery phone number and email address to your account.

  6. YOU GOT MAIL

    VOLUME UP

    SOUND UP YOU GOT MAIL

    649th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. please have emails that I receive have actual return address so i can BLOCk them , although blocking doesnt seem to work

    blocking should work , Make sure incoming email has a actual returnable address to be able to block them.

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. I want to be able to send emails that restrict people to respond back from that email.

    I want to be able to send emails that restrict people to respond back from that email. I get a lot of notices that say "do not respond back to this email" because it won't let you and it's frustrating to have to search and find an email of who to respond back to regarding that email. So... I want to be able to respond back to some of those people the same way they do me. Let them see what it's like to not be able to respond back conveniently. I want to send notices and information and concerns…

    247th ranked
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    Gathering Feedback  ·  1 comment  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  9. number of search results

    There suddenly seems to be a limit to 20 results for a search. If one has thousands of messages to sort into folders, it becomes completely impractical, on the other hand I've been told in the past by AOL that I mustn't exceed around 5000 messages in the inbox. So PLEASE reinstate unlimited (or a much more reasonable limit to) search results!

    157th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. take the fantasy football off the screen when i try to log in!!!!!!

    take the fantasy football advertisement off the screen it keeps blocking me from typing my email and getting in!!!!!!

    247th ranked
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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. I do not like the faint lettering on my favorites bar. The words used to be easier to read because they were black instead of gray.

    Improve the lettering and readability of the saved sites on my bookmarks bar. The letters look gray instead of black. Too difficult to read now.

    125th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Put the settings with the processes again!

    Put settings with the processes again!
    You previously had it where we could adjust the mail processes on the mail screen, but it's not there any longer. It's off, hidden, in some mysterious location that can't be found but portions of the settings can be found via the mail "HELP" menu.

    Very silly.

    Put everything related to a service WITH that service rather than around the corner, behind the ficus plant, and next to the filing cabinets.

    You look for tools of a program within that program. Not in another program unrelated to the program you were using, for each…

    421st ranked
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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. By NOT having us hit an "ok" on an email we delete! Its' a waste of time!!

    Every time I delete an email I don't want, a square shaped "pop up" comes on the monitor and has "cancel" and "ok"! When I delete something, I delete it; I don't want to have to keep hitting an "ok" on an unnecessary pop-up! It's time consuming and irritating at the same time. Can we please stop getting those??

    136th ranked
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to retract unread sent emails

    unable to retract unread sent email

    421st ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Keep up with the New Breed of Internet Services

    You are definitely the best internet service provider. With competition from
    Yahoo back in the day. You used mail-in disk service like Netflix. Because of too much popularity your systems were overloaded from a lack of forecasting the success of your platform. You have to update your methodologies in order to succeed in today's marketplace.
    Best Regards, Pat... !!!

    649th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Improve the AOL "Help" Feature

    You should amend your "help" feature so that customers can describe the specific (technical) problem they are having and not have to go through the various answers available on your site, which may not be applicable. In my case, I have a problem all of a sudden where my emails seem to go to the Trash or Junk file of my addressee. I go through your options, but none fits my problem. It is very disheartening. Thank you

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Outage and Technical Alerts

    Need an alert system for AOL mail members to let them know when the mail service is down. A text alert system would be great. Today I could not download documents on my PC or on my phone. This made for a very unproductive work day. If I had confirmation that it was a server issue as I suspected it was, I could have made alternate arrangements to receive the documents I really needed to download today.

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 303rd ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. I need a dark background. Have asked already 50x. Give us a night view at least if you do not allow back ground uploads.

    Please allow us to upload a background, your banner alone is a joke. Google and Yahoo allow you to do that. And if not give us a night view option. I hate a white boring channel. I have asked AOL 50x already. When will it happen?

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    Gathering Feedback  ·  2 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  20. Sweep function

    Please add a sweep function to allow all emails from a selected sender to be deleted with a single click. This feature is available in Outlook and some other email providers, and is very useful for de-cluttering an inbox.

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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