AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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How can we improve AOL Mail?

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  1. Wild cards (*) in email address filters no longer allowed

    Could wild cards in email address filters be allowed again. eg: Send *@anywhere.com to MyFolder. This used to work up until a few months ago.

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      2 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
    • Downloading Saved Mail?

      You use to let people save the old mail to our systems if we liked. I would like to save my old mail to my system and not have to get on yours system every time I am looking for some thing in my old mail and use up the space that you give me for old mail on your system.

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        Gathering Feedback  ·  1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
      • I do not like the faint lettering on my favorites bar. The words used to be easier to read because they were black instead of gray.

        Improve the lettering and readability of the saved sites on my bookmarks bar. The letters look gray instead of black. Too difficult to read now.

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          Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Is aol working on an app that will allow me to install my aol calendar on my android phone that will sync with my PC and vise versa

          Is aol working on an app that will allow me to install my aol calendar on my android phone that will sync with my PC and vise versa

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            Gathering Feedback  ·  1 comment  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
          • Delete ALL messages

            When I select all msg to be deleted AOL always asks if I'm sure. Of course I'm sure or I wouldn't do it! How can I avoid this annoying msg?

            98th ranked
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              Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 48th ranked
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                1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

                The best way to resolve this is to mark the emails as “Not Spam” and add the addresses in your contact list, that way you can train the spam filter to better identify important emails in the future.

                Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.

              • Gambling advertisement please remove

                Please delete the gambling advertisement on the same screen when I am signing into AOL

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                  Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • The area to compose your email keeps shrinking. It is now less than 1/4 of the screen. It needs to double, at least. Get rid of the junk.

                  Most of the stuff on the screen has nothing to do with writing an email. All of that stuff should disappear when you open the pane for writing. The address and subject line should scroll out of view as soon as you reach the bottom of the pane. The autosave bar should be eliminated. The URL line and the search line should be hidden.

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                    Gathering Feedback  ·  3 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
                  • allow users to invite friends to events in calendar settings

                    allow users to invite friends to events in calendar settings

                    113th ranked
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                      Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                    • Credit on Monthly Bill

                      I request that AOL give all users a credit on their monthly invoice for the two days that AOL was not in operation (10/23 & 10/24). Those two days with no email service made my job near impossible.

                      Thank you

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                        Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • 58th ranked
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                          Gathering Feedback  ·  12 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Outage and Technical Alerts

                          Need an alert system for AOL mail members to let them know when the mail service is down. A text alert system would be great. Today I could not download documents on my PC or on my phone. This made for a very unproductive work day. If I had confirmation that it was a server issue as I suspected it was, I could have made alternate arrangements to receive the documents I really needed to download today.

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                            Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow automatic forwarding of incoming messages without leaving of copy of the messages

                            I would like to be able to choose to forward all my incoming messages to another email address and not keep a copy of those messages on the original server.

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                              Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
                            • Could you make it 2 clicks to delete mail & picture files to prevent accidental deletions

                              I once accidentally deleted all my mail files with a wrong click which thankfully AOL retrieved for me. But since then I have noticed to delete my spam files it takes 2 clicks & I am asked if I really want to delete them but it only takes 1 click to delete my regular mail & files. Could the 2 click & verification be added to those files as well ???

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                                Gathering Feedback  ·  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add counter to mail filter entry to know how many times filter rerouted input entry

                                with counter in mail filter entry and possibility to sort by this counter will be possible to significantly improve filtering process

                                I have 40+ years of IT experience and can improve AOL services if I get position at AOL. With millions of H1B visas I as US citizen can not get IT job

                                98th ranked
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                                  Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                                • Please post subject details in new e-mail format

                                  I like the new format but speed needs improvement and also, please put subject details under the subject headline for the mail. Thank you !

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                                    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
                                  • unroll.me

                                    I have loved tying this inbox to the Unroll.me website to create a daily digest for my sales related emails. Lately (since early September), your process disconnects this daily rather than letting my permissions last more than 24-36 hours. Please go back to what was working before, or at least work with their team to find a working solution so I don't change my subscriptions to another email account and stop using my aol mail.

                                    137th ranked
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                                      Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Verifying other accounts does not need done more than once or twice a year

                                      Please provide option WHEN (such as 60 days, 200 days) the user wants to verify accounts. I am using another AOL account, but cannot be in both accounts at the same time. I have to find another device, if one is available, or jump back and forth between accounts.

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                                        Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Why did my security question disappeared? I want it back!

                                        Today I want to reset my secret insurance.
                                        I was surprised to find that option was disappeared after I deleted my old security question.
                                        Now I want it back!

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                                          0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

                                          If you previously created an Account Security Question (ASQ), you may be prompted to enter it when signing in to certain parts of your AOL account. You can no longer create or update your ASQ. Instead, we recommend you turn on 2-step verification and add a recovery phone number and email address to your account.

                                        • Saving emails on my PC

                                          Why can't I save my emails to my PC and not have to sign in if I want to read one I saved. The old system was so much smoother and easy to use. Thanks.

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                                            Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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