New AOL Mail
AOL Mail recently got an upgrade. Check out this overview of all the new features to take advantage of!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
961 results found
Undo the changes
PLEASE return the email layout to the previous format! I have kept AOL because I am familiar with how to navigate it. If you keep changing the layout, I will leave and get used to another service. This latest change is unnecessary1st ranked
Restore the old version
Please keep the old format! Another "improvement" that is actually worse. I remember that the last time you tried something like this there was such an outcry from your users that you restored then old version.
Remember, "If it ain't broke, don't fix it"!2nd ranked
You can improve aol mail by leaving it alone.
Please return the mail site to the original one- this new site is too confusing- the colors -Yuck! - and I don't like all the terrible options.
How can you do this without advising us beforehand.
I used to be able to send a quick email- now I'm fumbling around
RETURN TO THE ORIGINAL!!!!3rd ranked
change back to old format
Change my aol back to the old format. Why do you continue to change it when what you already have is fine!!!4th ranked
Give me my old A O L BACK !!!!
STOP TRYING TO CHANGE THINGS !! WE LIKE THE ORIGINAL AOL !!!5th ranked
Go back to the old formate. I hate the new one, which is why I have stayed with the old so long
Go back to the old formate. The new one sucks6th ranked
Please return Classic AOL
Please return Classic AOL7th ranked
Please do not change AOL unless we opt in for updated version. This one is not great.
Please change mail back to the old version!8th ranked
please restore back to old view
new view is terrible. Please go back to classic view9th ranked
Get rid of the new junk
I hate this new nonsense. Restore what was there and leave it alone.10th ranked
return to old format , I didn,t ask for the change
Return to old format, i didn,t ask for the chamge12th ranked
UNDO THE CHANGES AND RESTORE THE OLD VERSION!!!
UNDO THE CHANGES AND RESTORE THE OLD VERSION!!! I DO NOT WANT ANY NEW VERSIONS. COMPLETELY SATISFIED WITH CLASSIC MAIL O N L Y !!!!13th ranked
Fire the guy responsible!
Fire the the guy responsible for the "NEW FORMAT." Every one of the complaints favor the "CLASSIC FORMAT." After someone changed my account to the new format, I tried it and hated it. I tried to return to the classic and was told by the AOL Tech that I could no longer go back to the Classic. As a 15 year AOL customer, I think that's
"UNSATISFACTORY." Please hire someone who listens to his customers and does what they request. Grade = F.14th ranked
GO BACK TO OLD FORMAT BUT ALLOW US TO CHANGE TEXT SIZE OF ENTRIES. YOU HAD THIS IN THE PREVIOUS FORMAT BUT GOT RID OF IT EARLIER.
PLEASE GO BACK TO THE OLD FORMAT. I EARLIER COMMENTED NEGATIVELY ON ALL OF YOUR CHANGES.
I ALSO WANT YOU TO DEFINITELY CLOSE UP ENTRIES.
JUST GO BACK BUT ALLOW US TO CHANGE TEXT OF ENTRIES.
I COULD STILL READ THEM IN THE OLD FORMAT BUT THERE WAS NO WAY TO MAKE THEM SLIGHTLY LARGER. INSTEAD YOU HAVE WIDELY SEPARATED THEM. WE DON'T NEED THIS. WHOEVER THE DESIGNER IS, HE NEEDS TO CHANGE PROFESSION.15th ranked
With your new format, you can't sort by sender, which makes it very hard to get rid of spam.
Allow us to sort by sender and then click ONE square (for that sender) and delete all. These new changes didn't help at all. THAT would be TREMENDOUSLY HELPFUL!16th ranked
Restore the email counts for each folder!
The old "classic" email had email counts in the upper right for each folder. I used that often to track how many messages I had in each folder and to make sure I wasn't missing any messages. Now they're missing and the only way I can see how many I have is to select all in the folder. Such a waste of time!17th ranked
STOP SEPARATING INTO READ AND UNREAD. YOU ARE NOT GODS. LET US TAKE CARE OF OUR. MAIL, NOT YOU.
AGAIN YOU WANT TO SEPARATE READ FROM UNREAD.
NO. HOW DARE YOU? IT'S NOT YOUR BUSINESS. AND I DON'T WANT TOO TOGGLE BETWEEN TWO EMAILS.
GOD, WHAT A STUPID IDEA.18th ranked
You really screwed up fonts and font management, and every time I prepare an email, it gets worse! Fix the fonts!
You really screwed up fonts and font management, and every time you prepare an email, it gets worse! Fix the fonts! The sizes keep on changing, and when you try to correct the change, nothing happens or it gets even worse. It makes emails look like ****! What a way to impress people!19th ranked
GET RID OF THIS ME BUSINESS IN THE LIST OF EMAILS. STUPID!!!!
EVERY LITTLE STRAY IDEA THAT ENTERS THE DESIGNER'S HEAD IS PUT INTO EFFECT. STOP THIS. STOP MAKING CHANGES.20th ranked
- Don't see your idea?