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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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  1. FOLDERS ARE MISSING!!!! HOW TO FIX:

    AGAIN!!!! UNTIL YOU CHANGE IT BACK..... I will be posting everyday!

    CHANGE IT BACK to the way it was! I hate everything about this. Visually unappealing. Not user friendly at all. Can't change font size or color. Why in the world would you get rid of what works? I have been with you for 40 years. Show the same loyalty to your customers that they have shown to you. Bring back the old system!

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