AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

  1. Add spell check

    How do I spell check my messages? Fire the folks who changed a perfectly good messaging system. Your Geeks have too much time on their hands. Good enough is perfect!

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  2. The increasein junk/spam each day is unsat. Why can't you be more effective. CampLejuens and African Manhood ought to be obvious.

    The increasein junk/spam each day is unsat. Why can't you be more effective. CampLejuene and African Manhood ought to be obvious.

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  3. YES, PLEASE FIX SPAM AS REQUESTED BY MANY

    As last number of people have written to aol about, I too unfortunately have had a lot of emails that I needed to see somehow unknowingly get routed to my spam folder. The old aol didn't automatically do that the way it frequently happens now even with people's emails who I've already been corresponding with. This is very upsetting and needs to be fixed ASAP. Why isn't this being addressed as this is a big problem.

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  4. - I NEED to see the actual sender address in incoming email ! Can't seem to do this on new version !!! - Can't move the checkbox to between

    • I NEED to see the actual sender address in incoming email ! Can't seem to do this on new version !!!
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  5. non-SPAM emails continuously being moved into SPAM folder. 2+ months now!

    We BEG YOU to please FIX the emails, which are from people I never had problems with going into SPAM. I have tried to setup rules, marked as non-SPAM, added i Filters (using classic and NEW email interface) but they still go into SPAM, and therefore to not get downloaded into my POP3 Outlook and Phone.

    So many people have complained, but nothing is being done. These emails came from private people, school addresses.

    Again, WE BEG you. I am a VERIZON POP3 customer, who has been switched to AOL (from Verizon, and then Yahoo).

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  6. mail forwarding

    I would really like to see a mail forwarding setting to allow all my mail to be forwarded to another service and then deleted from AOL

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  7. SPAM

    Spam Blocked Addresses is limited to 1000 which fills rapidly. Increase the Limit or do not make limit on blocked addresses.

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  8. Need better spam filtering! Easy to use that works!!!

    Need better spam filtering!!! Easy to use that works!!! Is free of charge!!!

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  9. Fix Spam!!!!!

    Messages from frequent contacts continue to go into the spam folder even though I have marked every single one of them as "Not Spam". This is now a very large issue as I am missing important updates.

    Even after marking as "not spam"; emails from the same recipient go into the spam folder

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  10. Your spam filters suck so bad its pathetic

    AOL spam filters are a joke. No effort at all put into prevention technology. AOL is horrible

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  11. SPAM blocking

    AOL needs to make it where the users can block SPAM emails completely by editing the senders' usernames and/or domains to where certain words (I.E.: renter@) will enable all emails that start with "renter" to be automatically blocked unless in one's contact list. This would save AOL users a lot of time from not having to individually block email addresses. Also, this could be used for entire domains as well (I.E.: "*@spamemail.biz").

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  12. SPELLCHECK

    I liked the feature that stopped you from your email being sent until you double checked the spelling. Now it just sends out. Why would you get rid of the spellcheck?

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  13. Please add time sent and/or time received for email messages.

    Please add time sent and/or time received for email messages.

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  14. All photos in email message missing showing broken picture icons.

    Why is there problems again with photos images in messages? There is literally no way to fix it. Every option listed has no fix for this.

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  15. yes please check again the possibility of inserting an image in the middle or at the beginning of the text as before, because inserting a fi

    check again the possibility of inserting an image in the middle or at the beginning of the text as before, because inserting a file comes at the end, thanks in advance , this I miss so much

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  16. New AOL does not have new and old mail

    I know it is dated, but many of us are used to "New Mail" and "Old Mail"

    I like inbox zero. Please bring back in new version of mail.

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  17. advertisement

    Member doesn't like the advertisement in the aol mail.looking for options to turn it off if its possible hoping for that.

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  18. mail features

    I tried the new format you have for AOL mail. I switched back to the original because of the right side bar to the right of the screen kept opening every time I opened a new mail. I couldn't keep it to stay in the closed position. Plus it never showed anything. I gave this as my reason for switching back. I later remembered another feature I didn't like. With three children, sometimes I need to keep some emails open. In the original format, I am able to open those emails in a separate window. Which keeps me form having…

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  19. Spam Count

    Please restore the spam count (actually counts in all mailboxes).

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  20. I would like to remove some of the holidays that are not national holidays from my calendar.

    AOL CALENDAR: It would be helpful if I could remove holidays that are not national US holidays.

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