AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1415 results found
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BRING BACK OLD BASIC AOL MAIL GET RID OF THIS NEW JUNK!
GO BACK TO THE OLD VERSION OF AOL MAIL..THIS NEW ONE IS PATHETIC AND ATROCIOUS; PLEASE RETURN ME TO THE OLD BASIC AOL MAIL...THIS NEW VERSION MUST GO!
21st ranked -
gif button gone
What happened to the gif button on the bottom of the screen beside the send button? That made AOL easy to use.
76th ranked -
When blocking emails, it would be extremely helpful if a user could block ALL emails sent from specific Domainss.
It would be extremely helpful if users could block ALL emails sent from a URL. Currently, Spammer only have to change the email slightly by changing, adding, or deleting one character so blocking SPAM from that sender is a continuous process.
25th ranked -
moving email to folder
When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS
62nd ranked -
Sign in with fingerprint
Sign in with your fingerprint or code
With a passkey, you can sign in quickly using your fingerprint or the code you use to unlock your device. WHY AM I GETTING THIS MESSAGE EVERY SINGLE TIME I GO TO SIGN IN TO MY EMAIL! GET RID OF THIS< GO BACK TO THE OLD PROMTS< I SHOULD NOT HAVE TO SKIP OVER THIS EVERY SINGLE TIME! WHY HASSLE USERS???68th ranked -
sign in harassment
STOP HARASSING US ON SIGNING IN!!! User name and password should be enough without you adding pain in the patootie "new" methods.
83rd ranked -
Too much time is wasted with endless verifications!
Please stop asking me to verify my identity two three times a day! Once I put in the password, stop making me go thru a ritual of getting yet another verification. If you would consider how you would feel going thru that two or more times a day, sometimes within minutes of each other, when I am off VPN, you would not do it.
Can I have your help in this?117th ranked -
Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on.
Stop using this format. Take a step back and fix your mistakes.
2nd ranked -
political ads
stop sending me political ads
3rd ranked -
Fix the save contacts feature
HELP! I can no longer save new contacts ! I don't know what you did, but please undo it. I have been using AOL since it started. i just want you to make it the way it was. PLEASE FIX THIS!
311th ranked -
split view
Please remove the Split View option or provide an option to have it pop up. Every time I try to file an email into a folder on the left, the Split View screen pops up on the left and then I have to start again to try to file the email into a folder. Frustrating!!!
120th ranked -
This is the error message. https://mail.aol.com/d/today?reason=invalid_cred
Hopefully AOL has not been data breached. Never had an issue from AOL until recently. I hope the problem is resolved because I relied on AOL mail because of the added security. Now, we loyal users don't have that same confidence in new data inactivity and simple corrective messages such as "invalid credentials"
270th ranked -
block domain
Ability to Block Domains!!!! This is a basic function and should be just as easy as blocking an email.
16th ranked -
963rd ranked
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why can't I forward an email from gmail to aol?
I'm trying to forward an email from my gmail to my aol account, but it won't go through.
237th ranked -
Review your connected devices and apps>
Under AOL Account Settings > Recent activity > Review your connected devices and apps > Connected devices > Browser Windows, yesterday (Click) ... Sign out (Uncheck) > I don’t recognize this session (Click) Sign out of session > Does Not Do Anything!
What's worse is these accumulate after each Login and Sign out even when I sign out every time from AOL Mail! Why?
518th ranked -
two-step verification phone calls are not coming through
Lately I can't get a phone call with my sign-in code unless I wait a minute and tell it to RESEND code. Then it works. This happens every time now. What's the problem here?
677th ranked -
stationery
What happened to the stationery?! I LOVED the OLD stationery choices, the new one is ugly. Please return back the old stationery . There is no seasonal option as well.
677th ranked -
When reading emails, there is a box on the top right side showing the company information - this is new - I want it removed.
When reading emails, there is a box on the top right side showing the company information - this is new - I want it removed.
677th ranked -
cannot see email. just a slim thing on the side of the screen. the rest of the screen is blue. this is awful. jut awful
make email readable. make it fill the screen.
963rd ranked
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