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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1213 results found

  1. Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on.

    Stop using this format. Take a step back and fix your mistakes.

    2nd ranked
    404 comments  ·  Admin →
    How important is this to you?

  2. political ads

    stop sending me political ads

    3rd ranked
    Gathering Feedback  ·  280 comments  ·  Admin →
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  3. GO BACK TO CLASSIC EMAIL

    I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

    1st ranked
    1283 comments  ·  Admin →
    How important is this to you?

  4. Inappropriate ads

    Inappropriate ads- it looks like Google is closing some ads when I select that it's inappropriate. But then it just sends me more!!!!! I don't need to see half naked women in bathing suits. I AM a woman not a dude, so quit sending me this **** and when you say you listen, MEAN IT. DO SOMETHING!

    8th ranked
    Gathering Feedback  ·  39 comments  ·  Admin →
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  5. nuisance displays from AOL

    DONT display that right side window unLess I ASK for it - it's a nuisance and you don't show a means of CLOSING it!!

    26th ranked
    Gathering Feedback  ·  4 comments  ·  Admin →
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  6. Please increase the number of blocked email addresses from the max of 1,000 today.

    Please greatly increase the number of blocked email addresses from the max of 1,000 today. 10,000 is not enough!

    20th ranked
    11 comments  ·  Admin →
    How important is this to you?

  7. Quit inserting the small ads on the right side of the page--when printing the page, they cover part of the text. This is very aggravating!!

    25th ranked
    Gathering Feedback  ·  0 comments  ·  Admin →
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  8. ancially

    stop allowing ancially.com to phish, there are many of them and even when one is blocked others appear in inbox.
    you are not keeping up. everything that ever comes with
    ancially.com at the end (hidden under what looks like a real name like Verizon Account for example). these keep showing up. Stop them, Sue them, if not the aol should be sued.

    44th ranked
    Gathering Feedback  ·  2 comments  ·  Admin →
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  9. you should not expect me to pay $4.99 when you advertisements stick and I cannot use my email

    when signing into my email the advertisement block sticks and does not give me the the advertisement but a black box spins with a circle preventing me to not use the opening or deleting my emails. It blocks my email screen.

    136th ranked
    Gathering Feedback  ·  4 comments  ·  Admin →
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  10. Prioritize the main function

    It has become a major hassle to type an email. I will type half a sentence and then see nothing on the screen. By prioritizing putting animated ads in front of our faces, you've degraded your system to junk. Its like a race car that instead of just being covered in sponsor decals, its 10 tons of Jumbotron TV screens bolted to the body run by a 10,000 amp generator on the engine.

    36th ranked
    1 comment  ·  Admin →
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  11. inappropriate ads on webmail

    I am getting inappropriate ads when I got to open my email on a browser
    I have kids that are seeing 1/2 naked women. As soon as I logout of an email the ads are there - I want to STOP THIS NOW!

    13th ranked
    0 comments  ·  Admin →
    How important is this to you?

  12. Remove check mark from stay signed in box on account sign in page

    I see that you have put the check mark in the 'stay signed in' box on the account sign in page again. I do not want to stay signed in and I find it more than a little disturbing that you want to try to trick me into it. I take my online security seriously and would expect you to do the same. Why would you want me to stay signed in anyway? What's in it for you?

    117th ranked
    Gathering Feedback  ·  4 comments  ·  Admin →
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  13. Get rid of the ad at the top of new emails!

    Is there some way to permanently remove the ad that looks like a new email? I have an ad-blocker on my browser (Safari) but this dreaded thing keeps showing.

    30th ranked
    0 comments  ·  Admin →
    How important is this to you?

  14. Blocking spam by the end of the email address like @......

    Blocking senders is great but the Spam senders just changing the start of the address. They can send hundreds of thousands of spam emails. If I could block by just the @...... this would greatly increase protection and not clog my/your blocking files! I just blocked 18 spam files. 9 of them had the same ending @....

    147th ranked
    Gathering Feedback  ·  1 comment  ·  Admin →
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  15. Your Internet Is Offline

    This is getting Ridiculous!!!!!
    When The Ads Stop Working It Says I'm Offline When I'm On A T-1 Line And I Know That I Have Internet.
    The Ads Should NOT Have The Control Of My Email Connection!

    175th ranked
    Gathering Feedback  ·  2 comments  ·  Admin →
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  16. keep as new

    65th ranked
    4 comments  ·  Admin →
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  17. I am fed up with the news stories being shared by AOL having an obvious political bias. I am quite capable of making my own political decis

    Don't push your political values on me. just report without bias. I am very capable of making those decisions for myself. If prefer to keep to your path please let me know so, I may cancel my 25 year plus subscrition.

    5th ranked
    Gathering Feedback  ·  60 comments  ·  Admin →
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  18. email

    This does not work--

    here's edit for photo's inserted in email?
    Vote
    8 comments
    RESPONDED · Product Support (Product Support, AOL) responded
    After inserting the image in the email compose window, click on it and the picture editor toolbar should appear. The first two option are to rotate the picture, the last one is the Edit option.

    RHONDA THOMPSON commented · Jun 22, 2024 · Edit… · Delete…
    It is critical that I am able to crop, resize, rotate, recolor etc. images and photos as I was able to be do just 1 week ago with the edit image function.…

    69th ranked
    Gathering Feedback  ·  1 comment  ·  Admin →
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  19. Please stop indecent ads! Constant bombardment of naked bodies very offensive!

    Please stop indecent ads! The constant bombardment of naked bodies very offensive!

    251st ranked
    1 comment  ·  Admin →
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  20. filters that work.

    None of your filters, do anything to prevent any spam, no sorting your email service is useless. If you want someone to pay for service. you have to provide one. Right now it, not worth it. you like the us Mail only trash is delivered.

    350th ranked
    1 comment  ·  Admin →
    How important is this to you?
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