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← Customer Feedback for AOL


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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688 results found

  1. GO BACK TO CLASSIC EMAIL

    I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

    1st ranked

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    1028 comments  ·  Admin →
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  2. how can I return to classic mail?

    in the new mail format, when I'm composing an email to a group, the group does not populate after I type in the first one, two, or three letters of the group

    3rd ranked

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    35 comments  ·  Admin →
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  3. GO BACK TO CLASSIC MAIL.

    ANOTHER OF YOUR "IMPROVEMENTS" TOTALLY FOULED EVERYTHING UP!!!!!

    4th ranked

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    13 comments  ·  Admin →
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  4. Missing 'revert to old format' button

    Where is the button to revert back to old format ? I didn't ask to change anything and was happier with the old design.

    5th ranked

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    14 comments  ·  Admin →
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  5. go back to the old format-- the new format has no spelling check for us seniors

    go back to the old format- the new one has no spell check options for us seniors

    2nd ranked

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    151 comments  ·  Admin →
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  6. Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best mana

    TAKE YOUR FU CKING SORRY AND STUFF IT UP YOUR FU CKING A$$

    FIX THE GODD@MNED PROBLEM YOU WORTHLESS CO CK SUCKERS

    277th ranked

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    83 comments  ·  Admin →
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  7. Please go back or give us choice to go back to old format this sucks big time may have to change server

    Go back to old format !!!!!!!!!!!!!!!!!!!!!!!!!!!!

    6th ranked

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    0 comments  ·  Admin →
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  8. Woke up this morning to see I have a new format, I hate it, please give us the option to return to the old format

    I woke up this morning to see that I have this new format, I hate it. Please give us the option to return to the old option

    7th ranked

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    3 comments  ·  Admin →
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  9. Bring back the old email format, this new one is rubbish

    This new format is awful, at least give us the option to go back to the old one, why do these people think they have to fiddle with a perfectly good format, oh yeh, I need to prove my worth, great, then go back to the old format and prove your worth by conceeding you were wrong to fiddle with it in the first place, give me strength...

    9th ranked

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    5 comments  ·  Admin →
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  10. Hate the new format. Want to revert back to the past version. How can I accomplish this?

    Hate the new format. Want to revert back to the past version. How can I accomplish this?

    10th ranked

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    4 comments  ·  Admin →
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  11. still hate the new email!

    hate hate hate the new format and basic doesn't do what the old email did. can't insert hyperlinks or photos...

    11th ranked

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    1 comment  ·  Admin →
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  12. Do not like the new format

    Just used the new compose email and format and it stinks. Please go back to the old format or at least, give us an option to pick the format we want to use.

    12th ranked

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    5 comments  ·  Admin →
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  13. Bring back the old email format

    This new email is awful, so many things not right, where's the old email folder gone, read emails are just left with the new emaild, also if I want to send a email to say France and want to translate it before sending, I can't do that now, and on it goes.... BRING BACK THE OLD FORMAT !!!!!

    13th ranked

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    2 comments  ·  Admin →
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  14. Revert to previous version. New one is rubbish.

    Why has the format been changed? Is it so random adverts can be inserted at the top and makes money for AOL? Revert to the previous version fast.

    15th ranked

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    1 comment  ·  Admin →
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  15. it was fine you ****** it up , I like to open email in different window please put it back

    when something works why ******* up

    16th ranked

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    2 comments  ·  Admin →
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  16. I liked the AOL Classic email better, it allowed the user to set a color to the text before writing

    14th ranked

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    0 comments  ·  Admin →
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  17. go back to classic format! nobody needs this

    17th ranked

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  18. Bring back the classic back now

    Get rid of this piece of **** now! Bring back the classic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    18th ranked

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    3 comments  ·  Admin →
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  19. Insert pic button

    I still don't see a way to Insert pics into the body of the email. This is very important to me and the large group I communicate with. Attachments do me No Good!

    25th ranked

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    Gathering Feedback  ·  14 comments  ·  Admin →
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  20. WHY ARE MY EMAILS IN DAY/WEEK GROUPS?

    Umm Hello? Why are my emails being grouped, when my grouped option, which took me forever to find (horrific new FORCED format) is turned off? I cannot see the screen well or read my emails well with any comfort with them grouped like this. I need one list, no grouping, I have trouble reading "too much" on one screen, it's medical. I DID NOT ASK FOR OR CONCENT to a new version of AOL of any kind, this was FORCED upon me, even though I said "NO" to the newer upgrade." Switch back to your tried and true version that…

    19th ranked

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    4 comments  ·  Admin →
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