AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1426 results found
-
Stop screwing up working versions just for the sake of change
You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.
1st ranked -
Failed to save your preference. Please try again
UNLIMITED SPAM BLOCKING!!! YOU HAVE NOT FIXED IT!!!
2nd ranked -
These ads for weed killers are annoying and, to me, really push the boundaries of what is permissible.
I don't want to see things like that, and I certainly don't want to buy them!!!
3rd ranked -
Create an option to NOT display the sender information in a column on the right when viewing an email, I want to see email contents.
AOL did NOT waste space with only a little information about the sender taking up an entire column when viewing an email. I wnat to see as much content of the email as possible when viewing an email. Thank you.
10th ranked -
Review your connected devices and apps>
Under AOL Account Settings > Recent activity > Review your connected devices and apps > Connected devices > Browser Windows, yesterday (Click) ... Sign out (Uncheck) > I don’t recognize this session (Click) Sign out of session > Does Not Do Anything!
What's worse is these accumulate after each Login and Sign out even when I sign out every time from AOL Mail! Why?
11th ranked -
Fix the save contacts feature
HELP! I can no longer save new contacts ! I don't know what you did, but please undo it. I have been using AOL since it started. i just want you to make it the way it was. PLEASE FIX THIS!
51st ranked -
moving email to folder
When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS
19th ranked -
mixed in with ohr emails aree ads we cannot block or edit. All these singles, Japansdates, etc. are offensive garbage to me (female). Ple
Let us be able to Block and edit, flag offensive unwanted emails that are in the AOL email changing ads. These "singles" Japansdates, etc. are offensive and I want to be able to block/eliminate them.
170th ranked -
143rd ranked
Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
-
cannot see email. just a slim thing on the side of the screen. the rest of the screen is blue. this is awful. jut awful
make email readable. make it fill the screen.
154th ranked -
Go bach to the original version
The original version of AOL mail worked. You need to go back to the original version!
322nd ranked -
651st ranked
-
How can we prevent 2-factor authentication? (You know, the "feature" that locks you out of your account permanently)
Make it easy for the user to opt-out of 2-factor authentication. I have heard that there is a way to opt-out, but I have never seen a way.
280th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
-
Your spam filters keep misdetecting totally legit long-established email senders as spam
Your spam filters are imperfect. You're extremely good at detecting almost all spam; thank you for that. However, bizarrely, quite often you decide that someone I've emailed with for many years is spam! How can that happen? At least you do send it to me, with a note saying we think this is spam; so then I tell you it isn't. But my puzzle and annoyance is: How come your filters ever got the idea in the first place that someone I've emailed with for many years - an employer, in one instance! - could possibly be spam? Please look…
280th ranked -
Why do I need to re-enter my password with a new screen when it is already in my Firefox system permanently?
Please let me have my password automatically entered as it has been forever so that I don't have keep re-entering it on a separate screen page. Why did you suddenly change this today?
154th ranked -
Can"t access my Aol from my Ipad since the update! AOL STINKS NOW! Moving!
Can"t access my Aol from my Ipad since the update! AOL STINKS NOW! Moving!
389th ranked -
fix 2-step verification calls. don't come through the first time
I actually like 2-step verification. I want to secure my account. However, when the calls don't come through I feel like you are trying to force me to use text or some other way, like what's app, that I don't even have! Get rid of the choices that DO NOT APPLY and get the phone verification fixed.
280th ranked -
get rid of that 24/7 help at upper right
every time i hover mouse over it it appears and it's very intrusive. put elsewhere/make smaller/ or something. i'm sick of looking at the pop-up option every time my mouse is up near that part of the screen. thx
322nd ranked -
show llist of e mails
your email sucks im lose the list and cant get irt back what is up with that
236th ranked -
why does aol block documents from scanner to my e-mail, How to resolve
why does aol block documents from scanner to my e-mail, How to resolve
389th ranked
- Don't see your idea?