AOL Mail Mobile Basic
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail Mobile Web Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
Our Feedback Policy provides more information about posting on this forum.
-
1st ranked
-
The new Aol mail is unusable. You can improve it by returning to the previous AOL mail.
Can't read Informed Delivery, old mail gone, help site doesn't he!p. This is a major mess. I've used AOL mail since 1996 and will have to switch it it isn't fixed. That would be a major headache with all the places I'd have to change contact information but I can't live with this new AOL mail!!!
2nd ranked -
3rd ranked
-
4th ranked
-
5th ranked
-
Put back the old version of AOL. I can't find my old emails that I saved. Can't find a lot of other things. Get rid of this new version.
Put back old AOL. This new version is terrible.
6th ranked -
7th ranked
-
Hate the new email version! It is not user friendly at all. What happened to then”Select All” function to select and delete trash and spam?
Your new version sucks! We’ve been with you for decades now and this is by far the worst change you’ve ever made.
8th ranked -
This new mail sucks ***. Change it back.
This new mail sucks ***. Change it back. Everything about it sucks.
16th ranked -
Not only is this new format terrible, virtually impossible to use, but all the pictures I had in old emails are GONE. I get nothing but err
Go back! Restore attachments.
9th ranked -
New mail worse than last change!
What the **** happened to the old mail folder???? Why do you constantly make changes the decrease efficiency rather than increase it?? First you took away the ability to sort mail by grouping it by sender, now this?????? Bring back the folders we use easily, at this point I don't need to pay for a service that is nothing but a hassle. Plenty of other places to take my money.
10th ranked -
Horrible format
Put my category of old mail back. I HATE the new way you've set this up. I may now have a valid reason to ditch AOL.
11th ranked -
13th ranked
-
12th ranked
-
This NEW version is a NIGHTMARE! PLEASE change it back!
Please help your customers by giving us all what we are requesting.
The new mail version is causing me, a loyal customer since 1996, a lot of anxiety. I don’t need it. Using this new version is extremely time consuming. I May have to consider other options.Until this change was made I was proud to tell people I used AOL and was happy with all of the benefits offered with the subscription.
Please undo this change and make me feel proud of AOL’s services again.
Thank you.
13th ranked -
13th ranked
-
Put the other way back , this is awful
Yes put it back , this new way is awful
17th ranked -
Return delete all option for mail
Return the delete all option for emails. Too many to do individually
19th ranked -
How to find old email
Can't ever find email again after reading it in New. Previously this was easy, now I have looked in Trash,archive and even spam. Where am I going wrong please...........old system so easy,,
18th ranked -
Stop showing Tucking Ads !!!
No Ads Ever
20th ranked
- Don't see your idea?