Skip to content

AOL Mail Mobile Basic


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail Mobile Web Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

55 results found

  1. Go back to old format, if it aint broke don't fix it

    Cannot read full message with new format (sucks) & cannot delete ALL trash folder without doing one page at a time no "mark all" option also in new folder cannot delete or read ALL anymore, have to waste time and read or delete page by page, not very convenient for us who do not look at our email daily or frequently (this REALLY sucks!)

    18th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Just I want to thank you to all services

    I respectfully greet you. I want to sincerely thank you for your service. And for that I give you a point, a little red heart. I kiss you all

    48th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Spam

    Aol has put very important emails into Spam and put absolute junk trash into my inbox. AOL MAIL HAS GONE DOWNHILL.

    48th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Your new mail format sucks!

    This new email is ****. Cannot select multiple emails with a shift click, only one at a time. The search doesn't allow for search of particular dates. Delete one email and the next one is automatically opened - NO! Go back to the general list. Need I go on? This thing SUCKS! You give the option of the old email but it is NOT the old email. Just the new in a different format. Please fix this ASAP

    37th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Scummy scam dating ads

    Take your scummy scam ads off my e-mail you ******* greedy pigs, AOL, VERIZON, OATH or whatever the **** name you want to use! Are these advertisers even vetted or legitimate?? Greedy ****’s, you should be ashamed!

    37th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Problem recognizing spam.

    I have over 27000 messages in my inbox that belong in spam. They come in every day and pile up. Why doesn't AOL recognize spam and how do I do a wholesale delete?

    37th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. How about a spam block list , after designated .?

    How about a spam block list , after designated .? I'm sure this is not new ..

    37th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. AOL is the worse

    AOL has turned into the worse. I was upset with a company because they were not responding and all along it was AOL sending the reponses to SPAM

    48th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Fix the ****!

    Your new email is horrible...the old email was faster and easier to use, way more complicated.
    The new "old" email is almost as bad. Why would you give us the option of the old email and change it also? Your programing team needs an update-not your email...

    .

    26th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 24th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Control button

    With Button 0n the bottom I'm not able to use them because the adds covering them and not allowing access. Please move control button to the top.

    26th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Stop changing what already works

    Please let us have the old standard of email format...this new version is horrible and nerve-wracking

    32nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. You can add a filter by date features, something as simple as that would infinitely make my life easier. Thank you

    Please add a filter by date feature for the purpose of looking up very old emails easier. As is stands, it can be quite daunting.

    32nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Aaaaaarrrrrrgggggghhhhhh!!!!! HOW DO I GET BACK TO OTHER FORMAT???

    This format is terrible. How do I get back to the original format? Who wants smaller and smaller text!!!!???

    2nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Put in place an option to delete all material in the spam folder

    Put in place a select all and delete option PLEASE.

    1st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Format

    Give us back the old format . Email addresses do not auto populate in the new format.

    5th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Delete all in trash

    Put delete all option for trash and spam.

    7th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. How can i stop getting all this junk mail?

    I am getting way too much junk mail! Make it easier to stop junk mail or make it easier to delete spam all at one time!

    3rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 23rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Receiving  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. BLOCKING SENDERS/EMAIL TYPES ON THE APP OR MOBILE WEB

    Why do we not have the setting to block an email address or context in the app or mobile website? I can do it on a PC but not here where I view my emails most. Please update to give us this critical option. In this day and age no one should have to ask for this!!

    7th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3
  • Don't see your idea?

AOL Mail Mobile Basic

Categories

Feedback and Knowledge Base