AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
76 results found
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Welcome, You've Got Mail, Goodbye voiced by Sonic the Hedgehog
I love all the sound options you have for Welcome, You've Got Mail & Goodbye. However, could you make the 3 sound effects voiced by Ben Schwartz, Jaleel White, Tahj Mowry, Jason Griffith, Roger Craig Smith, and/or Christian Heywood. I figured since Sonic The Hedgehog has been very popular this decade with the movies, the Netflix series and Sonic Saturdays on Nickelodeon I thought it would be cool if one of the voice actors who played Sonic the Hedgehog could say "Welcome", "You've Got Mail" and "Goodbye" AOL effects.
- Ben Schwartz (voiced Sonic in Sonic Movie #1, #2 and #3).
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2nd ranked -
GET RID OF JUNK MAIL!
WAY TOO MUCH JUNK MAIL COMING INBOUND!!! This has to stop NOW!! Set up some tools to eliminate this issue. At this point, my email is useless due to the large amount of junk/ads coming to my inbox!!! NOT HAPPY!!!!!!!!!!!!
3rd ranked -
Still getting 50 or more SPAM a day. Wastes my time making sure that there is nothing good in that file. STOP all the SPAM. You have done it
Still getting 50 or more SPAM a day. Wastes my time making sure that there is nothing good in that file. STOP all the SPAM. You have done it before so, how hard is it to STOP it NOW?
3rd ranked -
AOL Desktop Gold software not showing images that are within the email.
I am not receiving any images within my emails in 2025. What happened?? Please fix this. I need those images to come through
5th rankedWe are investigating this issue.
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spam
Too much spam is being allowed thru again. You controlled it for a while, and now it is out of control again.
6th ranked -
BLOCK "UNKNOWN SENDER@UNKNOWN DOMAIN"
Somehow this is unable to be blocked. And if you report it as spam, it goes to your inbox.
6th ranked -
Mail from contacts only
"Mail from contacts only" no longer shows up in my spam controls... Please put it back as it totally eliminates all unwanted mail in specifically all the sexual solicitations!
20th ranked -
STOP THE COUNTLESS ADS covering every page.
Have any of you geniuses at AOL even tried reading an article?? With all the ads covering the content of the article there are only small bits of written material between the ads -- making it so hard to read, it is not worth clicking on any article.
10th ranked -
Microsoft
I have been asked to install Microsoft . Net8.
Is this valid?10th rankedYes. Over the coming weeks you will receive a prompt to install .Net 8. This is a Windows requirement for AOL Desktop Gold to continue to make updates to its software and fix bugs that are reported by our community.
If prompted, please click the accept button. Other applications will also be promoting .Net 8 in the near future.
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Fix the celebrity voices that haven't been working for a month!
Fix the celebrity voices that haven't been working for a month!
36th rankedWe have investigated this issue and are not able to reproduce any problems with the celebrity voices on AOL Desktop Gold. Please consider uninstalling your AOL Desktop Gold from the Add/Remove programs function. Then re-install AOL Desktop Gold.
In some cases, we have seen that Anti-virus software sometimes removes the sound files from the machine.
Please also use the Report a Bug feature from the Help menu of AOL Desktop Gold if you continue to see this issue after installing new. This will send us critical information that we can use to determine the cause of the issue.
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I want to thank AOL for the increase of SPAM in my SPAM folder. I asked for it to stop.
I want to thank AOL for the increase of SPAM in my SPAM folder. I asked for it to stop and what do they do? Increase what they are dumping on me. I don't know of any other service that goes out of the way to increase SPAM. THANKS, for nothing.
10th ranked -
36th ranked
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Please stop sending me biased news. I will cancel my account if you dont.
Please stop sending me biased news. I will cancel my account if you dont.
14th ranked -
Allow me to comment. I have had AOL since I got my first computer. I had always been able to sign in, read articles and comment. No longer!
Since I have had AOL, pay and use auto deduct from my financial account I am in good standing. I could sign in, read articles and comment. As of a few months ago I am now required to sign in to comment when I am signed in to my account. Today I am not allowed to sign in to comment. If AOL wants me gone, tell me and I will save the monthly fee I pay. I was upset having to sign in twice but did so since I had been with them so long. Now I am allowed to…
14th ranked -
Add Send Only Address feature on AOL Desktop Gold
Add Send Only Address feature to AOL Desktop Gold
10th ranked -
AOL Moderators Repeatedly Ignore Reported Vile Poster "TheOriginalMittens"
I've repeatedly reported this poster for vile comments and pornographic memes and AOL has done NOTHING. Other posters have their posts rejected for benign banned words or sometimes posts just disappear. DO YOUR FREAKING JOB!
14th ranked -
your people who will not allow words to be written in the forum are racist..i pay a monthly fee and been here since the beginning..fire them
fire the people who will not let us say things in the forum..i pay money to say my say and dont need know it alls not allow us to say..i think a lawsuit should be filed against aol
20th ranked -
WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM
WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM
6th rankedThank you for this feedback. Please use the Report a Bug option under the Help menu. This will provide our engineers with some information that we can use to resolve this issue. Please include any details about what specific website you are using.
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Pin browser tabs
Now that we can rearrange browser tabs how about adding the ability to pin a browser tab.
14th ranked -
need help signing in and having multiple accounts on my sign in
I am unable to add multiple accounts on my aol desktop gold. It will not save my usernames and I have to sign in each time with my password and it also asks for 2 step verification. I have talked to tech support and they remotely used my computer to fix the problem, but was unable to repair. this. Please help!!!!!!!!!!!!!!!!!!!
36th ranked
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