AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. NEWS FEEDBACK

    Why am I still blocked from the Community feed back and why was I blocked. I am not able to comment on this site.

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    6 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →
  2. FIX MY PROBLEM

    I AM GETTING A POP UP, SEEMINGLY FROM AOL, THAT STATES:
    " OPEN IN EXTENDED APPLICATION ?
    THEN A MILE LONG LINK AND BELOW IT READS:DETAILS....OPEN TO EXTERNAL APP....CANCEL. IT APPEARS AT RANDOM AND IS OBNOXIOUS. I'VE CALLED AOL HELP TWICE. I GAVE UP. HELP !

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  3. Annoying POP UP

    A box keeps popping up that says "open in external application" and will not go away until you close it. Until then you can't do anything

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add "To" Address to Address Book Automatically

    Please restore the feature that added the "To" address to the Address Book automatically when sending an e-mail. This used to be an optional setting, but that option is no longer there.

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow MOVE an email between: Inbox, Drafts, Deleted, Sent or Spam

    On my smartphone or tablet AOL APP: I can move an email from any of my lists to any other list.
    On my desktop gold, I do not have that full flexibility. Please add this function to the desktop gold AOL

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  6. 5th ranked

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. When you do an update to AOL, PLEASE don't automatically dump us from your site.

    Right now, when you do an update, it immediately dumps us out of your service. If someone was into their banking information and making a transfer, they would lose it because you dumped them. Or if they are purchasing something - they wouldn't know if the charge went through or not. Please instead have a window that says "need to restart your AOL" and give us a choice of doing it right now or later.

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can't sign on securely - says your security certificate is out of date

    Trying to sign in on my laptop says "This Connection is Untrusted - You asked to connect securely to api.login.aol.com. but we can't confirm that the connection is secure due to a problem with the websites security certificate (Cert Date Invalid) Such problems may indicate an attempt to steal your information.

    What now???

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Why did the delete a file or picture option disappear on from menu on my USB20D G

    Why did the delete a file or picture option disappear on from menu on my USB20D G

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. AOL Position on Allowing Comments

    Why are news posts from AOL from or about liberals and liberal positions not allowing comments to be made? Silencing part of the population is dangerous and unConstitutional.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. I can't read the stories

    I have tried to read some of the stories that you post, But to no surprise.Ads pop up in "FRONT" of the story i am trying to read. Why not have the ads run below or to the side of the story.

    And I don't think it is a "cute" or "slick" idea to have the next button move as you are about to click to the next page in the story.

    I know you won't fix these issues so I have just stop reading them. So with me your ads don't get viewed and I don't think your advertisers…

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Please forward a request to get a way to change the incoming font for every email.

    Please forward a request to get a way to change the incoming font for every email.

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. here is my Incoming saved mail?????

    For 2 days now, my incoming saved mail is gone., WHY is this SCREWED U P? Where is my SAVED MAIL?????????

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  14. 6th ranked

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  15. I want to know why every comment I make, no matter how innocent is rejected. Please advise. Is it my name you object to?

    I want to know why every single comment I make is rejected no matter how innocent. Am I rejected because I am on some list, no matter what I say?

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  16. 6th ranked

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  17. 6th ranked

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  18. Allow us to continue reading emails when we are printing something

    When I need to print something, your AOL software used to allow us to continue opening and reading emails while the document was printing. In one of the updates to AOL Desktop Gold, you removed that capability so now when a document is printing, we can no longer do anything on-line but wait for the document to finish printing. PLEASE put it back the other way so we can multi-task.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Wait time for aol desktop gold updates

    I have noticed that when a new aol desktop gold update has been installed, on my desktop with an amd cpu, the wait time is 6 days until the next update is installed, while, on my laptop with an intel cpu, the wait time is only 2 days.

    Why is this?

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. STATIONARY

    WHAT IS UR PROBLEM U LYING "AOL" BASTARDS !!!!!!!!!!!!!!!!!!!! AOL GOLD IS LIKE THE OLD "AOL" WE KNOW & HAS BEEN " ??????????????? STOP UR **** "LIES" WE PAY U "WORTHLESS & LYING" ********* !!!!!!!!!!!!!!!!!!!!!!!!!! WE WANT "BETTER & OUR OWN BG's 2 BE ABLE 2 USE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WE HAVE BEEN "WAITING" LONG ENOUGH !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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