Until a few days ago, when the AOL Welcome screen opens, you could scroll through the articles presented, click on a story you wanted to read. When you were finished reading the story, you clicked to close it and the AOL Welcome screen was still present. Now, when I finish reading a story, click to close it, the AOL Welcome screen disappears, you then have to click on the Welcome box in the upper left hand corned of the screen to pull it back up. This is a pain, as you now have to scroll through all of the articles presented beginning with story 1 after you've already scrolled through maybe 40 articles before deciding to read one. Having to do this is a real waste of time, and like I stated earlier, a real pain. This isn't the only problem with my AOL Gold that haven't been resolved after numerous attempts by tech support. I've been with AOL for a long time, and frankly, I'm beginning to think about dropping it and going to another platform. Believe AOL has gone downhill, especially after their introduction of AOL Gold. Not being a computer guru, I hope I've presented what I consider a problem people understand?

PLEASE try to fix the problems we are all experiencing. It's been a year now of aggravation and wasted time for us all. My complaint that mouse forward and backward buttons still do not work in AOL which worked fine in 9.7 was deleted several times so that others could not vote or comment. Tech Support has been no help and yes I have called several times and was told to report it here.
Let's list more issues in addition that we are all experiencing and want fixed. Our patience has worn thin:
 1. AOL freezes up entire Internet when sending out emails with photos
 2. AOL just signs off on it's own sometimes for no reason. 
 3. The only place on my computer that I get Security Pop-Up Warning Scams are when I am signed into Gold. 
 4. Toolbar icons and stationary still have not been made available. 
 5. Deleted emails keep reappearing again in the new folder.
 6. Photos are huge and have to be sized down just to email them and then there is still a      size limit which results in several emails when one sent used to be sufficient.
 7. When Welcome Screen opens, it now includes a blank email to write to someone?
 8. F5 does not refresh.
 9. Excel files cannot be downloaded.
10. Inconsistent double spacing in emails.
11. Copy and paste of text does not paste like the original.
12. None of us have the time to waste calling Tech when they can't fix our problems.
13. Emails are slow to leave.
14. Many emails have to be opened several times before there is actually something loaded that can be read. 
15. Too many spam emails.
16. When typing first few letters of an email  address, it used to auto suggest. Now any addresses with those few letters anywhere in them pops up and you have to sort through a long list in hopes of clicking on the correct one.
What exactly is the purpose of AOL not fixing these issues and why were we forced out of working email programs for something that is defective?

I have sent in many suggestions, all of which have been ignored lol, so here's some more!
1~ Easier way to sign on
2~ bring back buddy list, so you can see who's online
3~ Make news stories all on 1 page not 17
4 ~ Let us arrance & save our Favs as we did with older AOL's
5 ~ Return ability to use whatever fonts and backgrounds of our choice
and emoji's
6~ Make sending & receiving emails easier, no duplicates!
7~ Return some form of IM's to users Not everyone has social
media!!
8~ Bring back "PRINT" icon for taskbar
9~ If we want to change screen names allow us to see if that SN has
mail so we dont have to sign in again just to check mail...
10~ New & improved usually means Better but this program has failed,
you;ve brought ADS in every location which is annoying. I'm sure
my list could continue but I hope you get the point....AOL really
screwed up this time!!!!..