AOL Desktop Gold

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  1. I don't like Gold. :)

    Bring back 9.8. You are going backwards.

    207 votes
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      Gathering Feedback  ·  92 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • I don't want any ads popping up in E-mails and while browsing the AOLwelcomepage

      I don't want any ads popping up in E-mails and while browsing the AOL welcome page

      157 votes
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        Gathering Feedback  ·  67 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • favorites

        allow to change favorites differenty rather than alphabetically

        95 votes
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          Gathering Feedback  ·  34 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Give back old sign in screen where you can see primary and secondary names and if either has messages.

          On the old sign-in screen, you could see at a glance your primary and secondary screen names and if either had any messages. Now you only see one user name and you do not see if it has messages. And when you log into it to see if you have messages, it is a huge waste of time to have to get out of primary name and log into secondary name just to see if you have any messages there. Why would you go backwards and create a sign in screen that's not user friendly and one that purposely wastes…

          93 votes
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            Gathering Feedback  ·  18 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Give us back the WORKING AOL from pre-GOLD. Gold was not ready for distribution

            Give us back the WORKING AOL from pre-GOLD. Gold was not ready for distribution especially when a ":forced" change.Examples:Address book doesn't hold primary address and defaults to secondary address each time you close AOL. Margins float around. Font will not stay to one set....Settings button does NOT work. Help button does NOT work.

            113 votes
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              5 comments  ·  Flag idea as inappropriate…  ·  Admin →

              We will send this to our Product Engineers and they will look into the issue with the Address Card defaulting to the secondary address, to see if they can have it fixed in a future update or release of the software.

              For the fonts and margin issues, I’d like to have one of our Technical Support agents assist you. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

            • Give us back the 9.8 features in Gold

              Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.

              99 votes
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                Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Why am I paying $6 a month (plus tax, in my state) for something that is less user-friendly than AOL Desktop 9.8?

                When reading mail in full-screen mode, I expect it to stay in full screen mode until I decide differently. However, if I decide to save a piece of mail I'm reading, I get a pop-up that tells me that it's being done. That bounces me out of full-screen mode. That is an annoyance, and should be optional. Also, if I scroll through a piece of mail and then use Next or Prev to look at another piece of mail, the next one does not pop up to the top of the item. That's just silly. Neither of these problems existed…

                86 votes
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                  Gathering Feedback  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Gold Desk top is not good!

                  There are more options using Chrome to open AOL than my paid plan. What happened to the option for using stationery on Gold. I am in agreement with most others on this site I've been with AOL since 1998 and you're making me think of changing to another site. Do something for your faithful followers. There are too many things not working correctly; Can't right click on some things I open. I can see the options listed real quickly and it disappears. Too many others to mention. Would appreciate a reply.

                  80 votes
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                    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • What I Dislike About AOL Gold where to start!!!

                    Hate that you removed Buddy List/ instant messaging 2. cant set up Favorites my way we arent school kids & need you to do it for us! 3.bring back our own sounds 4. Want to choose fonts & colors for emails 5~ chat rooms dont work...url box pops up so you cant talk which is why rooms are 99% empty 6 ~ what happened to printer icon? 7~ New usually implys IMPROVED but sadly 8~ why when you try to switch Screen Names they are listed and showing mail??
                    Gold has gone backwards! I'm sure there is more to add…

                    60 votes
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                      Gathering Feedback  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Give us a function to change the toolbar icons as before.

                      Give us a function to change the toolbar icons as before.

                      53 votes
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                        Gathering Feedback  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • 61 votes
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                          Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Not happy with the new GOLD. I do not like the graphics - they look primitive.

                          I also miss the drop down on the WECOME tab on the home page where a number of categories would drop down for quick easy access - like finances (so I could see how my stocks were doing), movies, health, etc. I would WELCOME it if it was restored.

                          63 votes
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                            Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • When typing in an email address, it should autofill

                            The old AOL used to autofill the email address when you typed in a few letters
                            Now with Gold, you must type and then click which is an extra step
                            Please restore autofill

                            48 votes
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                              Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 46 votes
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                                Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Do you realize just how Anti-President Trump you are?! You should be ashamed!

                                My idea is for you everyday to stop having 50% or more of your stories attacking the President....It's really getting old & it is so bad you probably don't even notice it....pathetic, unprofessional and totally biased!

                                28 votes
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                                  Gathering Feedback  ·  14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Thank's for taking those annoying ads of the write page but please bring back 9.8 so I can pick the sounds I want for my AOL greetings etc.

                                  Combine the best of both 9.8 and Gold and stop trying to make changes we don't want. I DO PAY for my AOL every month and will not continue to if you keep *****with it.

                                  41 votes
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                                    Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • you should make it easier to FORWARD EMAILS FROM AOL GOLD OR I WILL NOT CONTINUE ! USING

                                    FORWARDING EMAILS IS NOT EASY AS OLD EMAIL FORWARDING
                                    YOU NEED TO FIX IT! OR I'M NOT CONTINUING WITH MY 1ST FIRST FREE MONTH. BEEN WITH YOU FOR 20 YEARS..GOLD NEEDS FIX.....

                                    42 votes
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                                      Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Need to bring back the Fonts & Emoticons that were available on previous AOL versions.

                                      The emoticons on AOL Gold are useless. Please bring back the previous ones that were available on older AOL versions. Also, there needs to be many other choices for fonts. Some of the most commonly used ones are no longer available on AOL Gold.

                                      39 votes
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                                        Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Stop using grey print please. Very hard to read with Windows 10.

                                        Tiny print in grey is even worse and my eyes are pretty good!

                                        37 votes
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                                          Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Write - mail - insert pictures

                                          Insert pictures - quality of picture for email or printing - layout with options for picture size and layout - ability to comment on each picture - bring back the old - 9.8 write mail options

                                          37 votes
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                                            Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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