AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
141 results found
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I HATE THE NEW YAHOO SEARCH.
BRING BACK AOL SEARCH, WHO DECIDED TO RANDOMLY GO TO YAHOO THAT DOESN'T SEND YOU TO THE LEGIT ITEM OR ADDRESS YOU PUT IN. JUST RANDON, FAKE SITES.
3rd ranked -
AOL desktoop gold is not resnding quickly. It takes time for the page to load andsometimes it routes to
AOL Desktop Gold is not responding quickly, it takes a long time to open up a page sometimes. It also routes to a totally different page even though you clicked on the right thing. Pease have it check.
2nd rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.
When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.
6th ranked -
What's New page not being Kept Up to Date
The What's New page shows "March Update #1 - 3/16/2026 (Version 11.1.5071)" as the latest update. I have received two update since then. Please update the What's New page so we can see what has changed since the middle of March. Thanks.
7th ranked -
comments on articles
Stop constantly censoring comments on articles because you feel it goes against YOUR rules. It is obvious you only do it went it criticizes the left.
9th ranked -
Why does my open screen state I need to install an update required soon?
Why does my open screen state I need to install an update required soon?
11th ranked -
Bring back AIM!
I speak for everyone, we need the little running man and IM chimes. Bring him back!
5th ranked -
AOL does not let me use my saved password from my browser.
I have to enter my password manually each and every time I sign-in. Is that absurd or what. No other site does this! For what purpose is AOL doing this?
25th ranked -
something broken between AOL Desktop Gold and Facebook
In the past few days when I go to Facebook from inside my AOL software, I type in my email and password and the reCAPTCHA comes up and takes me through all kinds of loops before it says "try again". For 17 times!!! When it finally does accept what I'm doing, it takes me right back to the Facebook login screen and when I reinput the info, I'm sent right back to the reCAPTCHA. Is that something broken on the AOL side or the FACEBOOK side? If I come out of AOL and go in straight from Edge, I get…
18th ranked -
tech support
Horrible tech support
9th ranked -
News & Weather -Unable to edit city
On Welcome Screen, "News & Weather" keeps changing my city. This has happened many times in past, but I was able to edit with my zipcode to show correct city & delete wrong city showing.
Today there was another city, so when I tried to edit/change name with zipcode it's adding a duplicate of the wrong city. Also, unable to delete wrong cities! Unable to edit, add or delete. When I try to edit an "X" pops up near wrong city & disappears, so one cannot click to delete it. I have been able to change in the past, &…33rd ranked -
11th ranked
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Billing
On 6/10 I received from AOL Gold a confirmation email, quit billing me.
54th ranked -
aol can start giving answers to users request
What is the green box with what appears to be a symbol that looks like microsoft defender icon top right corner in aol mail
33rd ranked -
I need to delete email suggestions , I was on the phone with tech support and we could not resolver the issue
I need to be able to delete email suggestions for accounts I previously emailed. For instance they are not contacts but show up everytime I start searching. I do not want these TOP suggestions on my browser and there is no way to DELETE them. I was on the phone with Tech support and they suggested I send feedback. Please help.
54th ranked -
I HATE YAHOO
this yahoo screwed up my AOL big tim. WHAT THE **** DID THEY DO?????>??
54th ranked -
"Report a "bug" doesn't seem to work on my computer!!! WHAT IS THE PROBLEM??
FIX AOL OVERALL!!! People laugh when I tell them I use AOL---
54th ranked -
The new default dark blue with black text is horrible. Very ******* the eyes. Could find no Settings to change it. Please give us options.
The new default dark blue with black text is horrible.
Very ******* the eyes. Could find no Settings to change it.
Please give us options.11th ranked -
Aol Calendar is not working as before. The new format makes it harder to input the info I want to show on the top line. Also I must change
AOL calendar's new format is hard to navigate and takes more time. Not user friendly like the old one. If possible please change back! Top line was available for more detail by simply typing. Now I must go through addition steps to complete the task! Please change back if possible
33rd ranked -
How to delete mail as in the past
Fix the latest update so I can delete mail easily
4th rankedThank you for this feedback. We have found the cause of this issue and are working on a fix. The next update should resolve this issue.
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