AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
Our Feedback Policy has more on the policies that apply to your feedback.
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Sign in to post?
Why are you all of a sudden asking me to sign-in to post a comment when I'm already signed in AOL? I've figured a work-around, but why are you doing this in the first place? A form of censorship? (I've already written to Verizon Media about this.)
7th ranked -
My inbox is getting more and more COMMERCIAL ADVERTISEMENTS. I pay for AOL service, I do NOT PAY TO HAVE TO DELETE unwanted email.
My idea is for you to NOT keep sending me emails that are ADVERTISEMENTS. i'M SICK TO DEATH of money-grubbing huge multinational corporations trying so desperately to get MORE AND MORE AND MORE MONEY from me, and other people with limited incomes. It's disgusting and you people ought to be ashamed of yourselves. But of course you are not, because MONEY is all that will ever capture your attention.
6th ranked -
news delete
Give me the option to delete your news feed, I don't need to be told how to think.
2nd ranked -
Put the option to opt out of interest based advertising back
AOL changed the opt out of interest based advertising. It used to be easy , now it's so complicated and doesn't actually let you have the option anymore. You used to be able to get it down to only a few, but now, with that option removed. You are subject to an average of 135 different companies tracking and targeting you.AOL doesn't care bout the customer, they are only about advertising, if we pay for AOL service, they only profit more. AOL, no longer stands for "America On Line" It's "Advertising On LIne"
19th ranked -
What's wrong with welcome page?
I log in and get this ****!!!
Aceshigh71...
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Aceshigh717
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Movies …47th ranked -
Gold ********!!!!!!!!!
This covers everything about AOL Gold!!!!!!!!!!!!!! AOL has completely gone to the HAWG pen with all and slop included...........
9.8 version..... Please bring back. Gold still has too many issues after how many years???????? *** SAD!!!!!!!!!!!!35th ranked -
Please keep AOL Browser Updated
Keep the AOL browser updated so I can use YouTube here.
You Tube has been giving me this alert lately:We’ll stop supporting this browser soon. For the best experience please update your browser.
70th ranked -
"BLOCK EMAIL" made simple + easy!
PLEASE, include a "BLOCK EMAIL" option in the drop down window when an email is clicked on. Having to type in the address(es) in the current block email system is VERY tedious and they change their addresses hourly. I AM SICK-AND-TIRED of all these, "I want to have * w/ you." emails, etc. **! Make it easy!
1st rankedWe’re adding more spam settings in the near future based on this type of feedback! Thanks for reaching out, so we can improve the ADG experience.
Sincerely,
AOL Product Support -
Hi - I would like it if you could block emails with certain words in them.
Please allow us to block emails with certain words in them. I get about 20 emails a day that are spa but I can't block them with keywords. The email addresses with todays tech have about 20 different character combos so you can't effectively block them by selecting just the email address.
42nd ranked -
I have the following problem with my account for no reason.
I keep getting asked (actually almost ordered) to add my mobil phone.number to my account. What if I don't have one? Some people don't, you know. I am 88 and don't plan to buy a smart phone..
168th ranked -
Article length
How about stating how many pages one has to click through until the final conclusion of an article. After 4-5 I give up.
70th ranked -
Restore original AOL features and Upgrade Values of News Content
There are many issues that need to be addressed in AOL Gold and I have reached out many times to customer service. It takes 15 minutes for the program to let me sign in... My major complaint is the content in which AOL is reporting in the news feed. It is one step away from The Nat'l Enquirer. Celebrities who crave publicity and crooks who prey on children seem to spotlight the headlines. I won't bother mentioning politics since we all are aware of the bias...AOL used to give choices as to what news we need on a daily basis.…
13th ranked -
too much
I was just trying to read the article on the young lad with a crooked smile, but there was so much other that it was hard to find the pieces of the story. Does anyone there give a about the story's readability? Does anyone read the **** that you post? Someone should.
70th ranked -
So when are you going to make your subscribers happy? When are we going to be able to write an e-mail with our choice of stationary?
PLEASE PLEASE bring back all the options we had for writing e-mails... the stationery, the automation. WHEN are you going to think about what your subscribers want?
Oh, and all the pop-up!? Good heavens!!!!!111th ranked -
aol really ** anymore. very slow,
aol needs to get on the ball. ** anymore. very slow. rooms not working 2 days now. might as well go out of business,
64th ranked -
Remove from "MY" Favorites- Chat Rooms, AOL Bennefits and AOL Premium Services. At least give us the option
Option to delete AOL Premium Services, AOL My Benefits, and Chat Rooms. These are NOT "MY FAVORITES."
17th ranked -
Restore being able to see the number of emails on each screen name when changing screen names
Restore being able to see the number of emails on each screen name when changing screen names. It was absurd that you removed this helpful feature just because someone whined about privacy!
8th ranked -
Get rid of the point system! It means nothing except a popularity contest and that is NOT what AOL is supposed to be!
The point system is a popularity contest and that's disgusting! If people don't like a post then, fine, thumbs down, but now giving points for the number of posts, the number of posts that are liked or read, is ridiculous, unfair, and totally disgusting. GET RID OF IT!
168th ranked -
When saved Password is not accepted, why doesn't it save the TYPED in one?
Several times, upon going to a Facebook URL, I get INCORRECT PASSWORD. I've TYPED in the new one, but AOL GOLD does not ask if I want to replace the old.
When I went to settings>Browser>password .. There was no Facebook password saved?
No matter how it was lost, why wasn't a "Want to Save PW asked?"226th ranked -
24th ranked
- Don't see your idea?