AOL Desktop Gold

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  1. why is there so much spam

    Why is there so much spam coming through? I never had this much spam with the old version of AOL before Gold. And yes, my spam filter is turned on. Please improve the spam filter.

    84 votes
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      Under Review  ·  45 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Why can't we read a story without having to click "Next" after every sentence?

      99% of us would like to read a story without having to click "Next" after every sentence. We don't pay any attention to the gazillion ads you throw at us....which, by the way, cover 2/3 of the screen. I wouldn't click on an ad if you paid me.

      67 votes
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        Gathering Feedback  ·  28 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • OK. So OATH bought you out.

        Since OATH bought you, new terms and agreement popped up on sign in. OK. After agreeing to terms, why does it keep popping up every time you go to sign in? Once should be enough. Petty, I know, but irritating. Just like the three step process to sign in. No wonder people keep leaving this service. I'm darn close to it.

        48 votes
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          21 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • Cannot stand your one sided news reporting. Get rid of Huffington.

          Why am I paying for left wing Huffington News. Replace with a more neutral biased reporting agency.

          38 votes
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            Gathering Feedback  ·  12 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →
          • 25 votes
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              Under Review  ·  25 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
            • This is the worst aol ever.

              I just want to click my name once to sign on not twice. The redundancy is ridiculous. It is so slow to load mail and navigate. This is horrible.

              73 votes
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                Gathering Feedback  ·  11 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • When are all these corrections going to be made?

                No offense intended, but my patience with aol gold has worn pretty thin. I saw where an aol person mentioned in their answer to a complaint that it is updated every two weeks. I am still having issues from when aol gold went live that are not fixed!?! The least aol can do is to allow us to use 9.6 until gold functions without a hitch.

                31 votes
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                  9 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Welcome Screen Problems

                  Until a few days ago, when the AOL Welcome screen opens, you could scroll through the articles presented, click on a story you wanted to read. When you were finished reading the story, you clicked to close it and the AOL Welcome screen was still present. Now, when I finish reading a story, click to close it, the AOL Welcome screen disappears, you then have to click on the Welcome box in the upper left hand corned of the screen to pull it back up. This is a pain, as you now have to scroll through all of the articles…

                  64 votes
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                    Under Review  ·  28 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • PLEASE try to fix the problems we are all experiencing. It's been a year now of aggravation and wasted time for us all.

                    PLEASE try to fix the problems we are all experiencing. It's been a year now of aggravation and wasted time for us all. My complaint that mouse forward and backward buttons still do not work in AOL which worked fine in 9.7 was deleted several times so that others could not vote or comment. Tech Support has been no help and yes I have called several times and was told to report it here.
                    Let's list more issues in addition that we are all experiencing and want fixed. Our patience has worn thin:
                     1. AOL freezes up entire Internet when sending…

                    50 votes
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                      Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Please STOP all the AOL pop ups on sign in. I've set preferences NOT to have pop ups, and yet each time I sign in, there's AOL Games popup.

                      Respect your customer's wishes. In preferences I've stopped popups from AOL or otherwise. Yet, still I get the AOL Games pop up (and others) EVERY TIME i sign in -- sometimes several times a day. STOP. I really hate this new AOL GOLD. It's terrible -- slow, freezes, and non-responsive. Get your act together, please!

                      120 votes
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                        Gathering Feedback  ·  31 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Welcome screen produces AOL screen signin screen and then is unavailable. ?

                        I think there is a bug - no welcome screen. then aol screen signin - then unavailable pops up. This is kind of a mess.

                        36 votes
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                          Under Review  ·  14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • After 18 loyal years I am considering canceling AOL because of AOL Gold unfixed problems

                          Email blocking doesn't work, one can't add a work to the dictionary on AOL Email and so many other things.....

                          98 votes
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                            Gathering Feedback  ·  19 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Give me a spam folder that I can see. I have the option To filter mail to a spam folder but the spam folder I had is no longer visible

                            AOL has deleted my spam folder. No technician can fix or restore it. I have to call tech support to check it. Are u kidding me?? I religiously check my spam folder because receipts or purchases get put there.Now
                            I can c all or remove all my filter and see every piece of junk ot spyware.
                            GREAT CHOICE and thanks for the HEADS UP

                            24 votes
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                              27 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • AOL GOLD SUCKS !!!

                              I am doing more work than is necessary because you decided that it's better. I hate the fact that when trying to save a picture it automatically goes to download, and then I have to find where I want to put it. Also, when looking for a picture the setting is on video and I want all files, so again, I am doing the work. I sure hope you find a better edition soon....

                              69 votes
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                                Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • The new download manager

                                I want a Manager I can put multiple documents into and download at one time into a folder I choose. This new one is no help to me as I open many emails with puzzles attached. I do not need to organize my downloads the way this new one is set up. and I really want to choose where to put them because I do not want to use my download folder for regular mail items. you need to tweak this new manager to make it more user friendly

                                13 votes
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                                  Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                • I already PAID for the "gesktop Gold experience.old" and it won't let me sign onto ********@aol.com...... THIS IS FRAUD!

                                  I already PAID for the "gesktop Gold experience.old" and it won't let me sign onto **********@aol.com...... THIS IS FRAUD!

                                  18 votes
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                                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • advertisements-i want to get rid of the ads that keep popping up on the application.

                                    advertisements-i want to get rid of the ads that keep popping up on the application.

                                    286 votes
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                                      Gathering Feedback  ·  199 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • a new perk or a problem?

                                      Starting tonight 5/16/18, whenever I'm doing my email, whenever I close out the mail and delete it, my curser automatically goes to the top of the list. When I'm trying to look at email that was posted 3 days ago and I keep ending up at the top of the list its very annoying, I have to find where I was and start again. Why can't things just be left alone? Its like trying to reinvent the wheel and you just can't leave things that aren't broken alone. So very aggravating!

                                      21 votes
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                                        Under Review  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 27 votes
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                                          Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Improving AOL Gold

                                          I have sent in many suggestions, all of which have been ignored lol, so here's some more!
                                          1~ Easier way to sign on
                                          2~ bring back buddy list, so you can see who's online
                                          3~ Make news stories all on 1 page not 17
                                          4 ~ Let us arrance & save our Favs as we did with older AOL's
                                          5 ~ Return ability to use whatever fonts and backgrounds of our choice
                                          and emoji's
                                          6~ Make sending & receiving emails easier, no duplicates!
                                          7~ Return some form of IM's to users Not everyone has social
                                          media!!
                                          8~ Bring back "PRINT"…

                                          26 votes
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                                            Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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