Assist by AOL



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  1. 2nd ranked
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  2. Games will not play anymore on Adobe Flash Player.

    Is there another player that will work on your games?

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  3. Does AOL offer any free help for AOL functionality that no longer works?

    I can no longer put a link to MY choice of a site in the toolbar and make it stick - and the junk they have there can not be deleted

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  4. I keep getting a pop up which Apple say is from you. It is “authCLEAR”. How do we stop this?

    Explain to users how to stop the pop up asking if you want to download “authCLEAR” on to your I Pad which Apple Inc. saying is coming from AOL unsolicited?? They have had a number of complaints!!

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  5. On the Chat about the President, someone has been blanking out thoughts they don't like. I have tried to flag the practice without success.

    If you are going to make a chat available, have someone monitor inappropriate behavior. I assume the "flagging" concept is intended to bring violation of your rules to your attention so you can do something about it. If you are unwilling or unable to stop inappropriate practices, then I suggest you shut down the chat.

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  6. Waited forever and ever to get an answer as to why my aol is loading slow everywhere. No point- no one is going to help me. Please fix!

    You need way better support.No one in chat responds for hours and I'm not 'waiting' on the phone for support for an hour! I need the loading on my aol to go wayyyy faster. It takes over 12 seconds to go from one thing to another. I hope you will fix this. It is NOT on my end. Thank you.

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  7. I pay for gold and your service sucks

    Trying to solve my mail problem for 1 week and getting no help

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  8. AOL login logout mail is OPENING NEW WINDOWS each time and needs to be corrected asap

    AOL login logout Email is OPENING NEW WINDOWS each time and needs to be corrected asap. I have a few email accounts and going to check emails on each creates Many Aol Windows across my screen!! This started in the last month. Please correct! Thank you!

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  9. How to PERMANENTLY delete SPAM!

    Please have your IT team make a small coding change to your program(s) to recognize: when SPAM is DELETED by your AOL user, send the SPAM address to a separate program that will filter out any future SPAM repeats.

    THOUGHT: If we, the AOL user, removes useful mail from the SPAM folder to their IN BOX, that should be sufficient acknowledgment to AOL we DO NOT want what goes in “DELETE.” Make sense?

    I have been in a bankIng IT environment for many years and KNOW this is a simple fix to end your users woes regarding the influx of…

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  10. should be free

    I pay for GOLD..which is actually far from that..anything else you should GIVE to loyal or is it stupid customers

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  12. bi-lingual option for writing emails, ie. Spanish and English

    I would like write in English and Spanish in the same email. How can that be done, i.e. where do I find the capacity to accent a vowel?

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  13. I am visually impaired and I find it hard to find things and I would appreciate it if aol were able to assist in my situation

    I am visually impaired and I would appreciate if aol would make things easier for visually impaired people to read.

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  14. Will not install

    Keep getting generic error message.

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