Skip to content

AOL Help

AOL Help

If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.

This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


425 results found

  1. 8 weeks and counting Please fix " Generate app password" I prefer emails in my computer's OUTLOOK Thanks

    8 weeks and counting Please fix " Generate app password" I prefer emails in my computer's OUTLOOK Thanks

    7th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 50th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. How can I turn off the 2 step for getting into my account?

    Not sure but I would like to turn off the 2 step verification.

    50th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Password generated app

    Why isn't this working?????

    12th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Community Guidelines

    JUST MORE OF YOUR "COMMUNITY GUIDELINES" OVERREACH...!!!

    SAD... AND ABSOLUTELY CONTRARY TO YOUR STATED INTENTIONS...!

    THE REALLY FRUSTRATING THING FOR YOUR CUSTOMERS IS THAT THIS SITUATION IS TOTALLY FIXABLE...

    SO FIX IT...!!

    Your comment has been rejected.
    Replied tonews 3m ago

    You can make those points, Newsy...
    And allegedly support your agenda...

    By conveniently ignoring the fact that the "Dixiecrats" of yesterday, have become the Republicans of today... and essentially... visa-versa!

    But that little factoid of "real history" doesn't fit into your agenda... so you simply 'cancel' it!

    Good for you! I hope you sleep better at night!

    50th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Community Guidelines

    YOU ARE ABOVE AND BEYOND PATHETIC...

    THIS GUY... JIM ON THE COAST... CALLS ME "SKIDMARKS"... AND ME AND OTHERS "SLUGS", AND "ITS", AND "SIMPLES", AND A WHOLE HOST OF OTHER DEMEANING AND DEGRADING NAMES AND CONCEPTS... AND HIS COMMENTS ALL REMAIN ON THE BOARD... IN SPITE OF YOUR "COMMUNITY GUIDLINES" TO BE POLITE AND CIVIL!

    YET, WHEN I MAKE AN INNOCENT, SARCASTIC COMMENT BASED ON THE LANGUAGE THAT HE'S USED... MY POST IS REJECTED!

    TALK ABOUT HYPOCRITICAL AND CONTRARY!

    STOP IT!!!

    Your comment has been rejected.
    Replied toJim on the Coast 8m ago

    NOW WAIT A SECOND, JIM...

    I…

    50th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Community Guidelines

    Regarding the following article:

    Trailblazing transgender lawmaker Georgina Beyer dies at 65
    Associated Press
    NICK PERRY
    March 6, 2023, 9:44 AM

    You also posted the following notice regarding the comment section:
    “To promote the best user experience, we close commenting after an article has been posted for three days.”

    Which means that comments on the above article shouldn’t close until 9:44 AM on March 9th.

    It’s now 10:09 on March 7th, and this is what I found in the comment section…

    “Commenting on this article has ended”

    Therefore, I’m not able to respond to comments made directly to me!

    What’s…

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. How about one of your "help" desk people being able to get me into my AOL account! I've called two days in a row and have gotten no help!

    Bring your call center back to the U.S. for a start! Have supervisors available to speak to customers when the regular agent can do not a **** thing to help you. AOL is holding my account *******! Are you trying to go out of business????

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Stop the restrictions on people when your Monitors DO NOT AGREE WITH THE POLITICAL PERSONAL OPINIONS OF MEMBERS

    FIRST OF ALL I AM NOT POLITICAL, I AM FOR WHAT IS RIGHT ACCORDINGN TO THE LAWS OF THE U. S. A... I SPEAK ENGLISH WELL ENOUGH THAT I DO NOT HAVE TO USE PROFANITY TO EXPLAIN MY SELF, IF THE WORD CLOWN IS A DIRTY WORD THEN I AM GUILTY? STOP THE RESTRICTIONS ON EVERYONE UNLESS THEY ENCOURAGE HATE, VIOLANCE, THREATS, AND GIVING PERSONAL IDENYITIES OF OTHERS THEY DISLIKE.

    50th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. On September 1, server changes are now preventing imap connections

    On September 1, 2022, server changes are now preventing imap connections to outlook, at least on my windows 7 computer and any type of connection on my kindle fire even with aol generated passwords. Impossible to share issues with tech support even if I pay for support. Are the days of AOL coming to an end?

    23rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. app password

    This issue is really not acceptable; I wonder what email services/accounts the owners and support team from AOL use?? I'm thinking that if AOL leadership were to encounter this issue there would be layoffs. I've been reading the history on the internet after encountering this myself and this really does not bode well for AOL. While I try every day to generate and app password "unsuccessfully" I'm not researching options. signed a very long time loyal customer :(

    31st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Community Guidelines

    I POSTED THE FOLLOWING COMMENT ON THE ARTICLE, "Election conspiracy movement grinds on as 2024 approaches" TO VICTORKING'S POST REGARDING THE BIBLE...

    Could have been, Victor...

    It IS full of all kinds of horrible murder, violence, incest, and other sexual perversions!

    But, those are supposed to be lessons we can all learn from... so I guess it's okay.

    It is the Bible... after all!

    AND NOW, BOTH POSTS ARE GONE...!

    WITHOUT NOTICE, WARNING OR EXPLANATION...!

    THEY'RE SIMPLY... GONE...!

    WHY?

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. GET AOL HELP THAT HELPS !

    My bank says your browser Desktop Gold is too old & not secure. So I called your "Tech Support" for help. What a joke. Can't speak in English. Wants to verify my acct. by sending a TEXT to my home landline that is what I'm talking on. So then He wants my driver's license number, Something you can't have to verify ID If I never gave it to you ever. So I ask for a Manager, And like usual, None are available right now. I ask how I can send feedback on my phone call with AOL about lack of…

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Community Guidelines

    I ATTEMPTED TO REPLY TO COMMENTS ON THE ARTICLE;

    Lily Tomlin calls wave of anti-trans legislation in U.S. 'insane,' takes aim at Florida Gov. Ron DeSantis; Yahoo Celebrity, by KEVIN POLOWY, MARCH 16, 2023 AT 8:57 AM

    THE AOL COMMUNITY GUIDELINES STATES THAT...

    "To promote the best user experience, we close commenting after an article has been posted for three days."

    WHICH MEANS THE ARTICLE SHOULD REMAIN OPEN FOR COMMENTS UNTIL MARCH 19TH AT 8:57 AM!

    HOWEVER, WHEN I ATTEMPTED TO POST A COMMENT TODAY, MARCH 16TH AT 4:45 PM… I WAS GREATED WITH…

    “Commenting on this article has ended”

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Community Guidelines

    SERIOUSLY!!!

    JUST ONE MORE RIDICULOUS AND DISGUSTING EXAMPLE OF AOL'S OVERREACHING AND ABUSIVE USE OF "COMMUNITY GUIDELINES"!

    THERE'S NOT A SINGLE DEMEANING OR OFFENSIVE COMMENT IN THIS ENTIRE POST... AND IT'S ABSOLUTELY ON POINT, AND IT CONTRIBUTES POSITIVELY TO THE CONVERSATION!

    YET YOU REJECTED IT!

    WHAT THE H-E-DOUBLE-HOCKY-STICKS IS WRONG WITH YOU...!!!...???

    THE MOST FRUSTRATING THING ABOUT THIS IS...

    IT'S EASILY FIXABLE...!!!

    SO FIX IT...!!!

    Your comment has been rejected.
    Replied toDAVID 52m ago

    I appreciate that you believe people are not "anti-trans”, Dave

    However, given all the negative, demeaning, and often downright vile comments posted regarding trans people… I’d…

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Community Guidelines

    REJECTED!...???
    DESPICABLE...!!!

    Your comment was rejected.
    RAAHOO
    30 seconds ago
    Replying to MIKE NOBLE

    "most of those are just plain sick."

    You just outed yourself, Noble...

    As being homophobic.

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. GET HELP 24/7

    Let PAID AOL Members actually get LIVE HELP 24/7 since we are paying for it. I tried calling and keep getting, "The office is closed", seriously?? Then what are we paying for?? I am not a happy camper!!! I've been with AOL since 1995, maybe it's time to switch!!!

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Spam Folder

    All of a sudden my spamfolder does not indicate the number of emails in there why??

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 21 22
  • Don't see your idea?

AOL Help

Categories

Feedback and Knowledge Base