AOL Subscriptions and Plans

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  1. Improve tech support... difficult to understand and then when I set the phone down to log onto another device (a MacBook) they hung up!

    It shouldn’t be so hard to figure out how to get Private WiFi to work properly on Apple products. It worked for a while and then stopped. It keeps telling me that I’ve added it to another device but I am actually using that device to try and get it to work again. Are you not keeping up with Apple updates? Something else? To add insult to injury, tech support hung up on me!!!!! If it was a mistake, they didn’t call me back or reach out again. They have my email, cell phone number and landline. I am spending…

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

  2. Is Data Mask compatible with Internet Explorer?

    Is AOL member benefit Data Mask compatible with Internet Explorer 11?
    My data entries are being encrypted in my fields on my desktop not just in the Data Mask field, Technical support can enter on my data fields on my desktop, but I can't?
    Level 2 technical assist says they re not compatible. Since when?

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  3. I find DataMask impossible to download

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  4. OFFER FREE MAGAZINE SUBSCRIPTIONS

    OFFER MAG SUBSCRIPTIONS

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  5. FEES

    Been using AOL for years and paying almost $30 a month for a service that seems to be free. Supposedly for phone line. Nobody uses hard lines anymore. Why don't you convert these paying customers to a PREMIUM service with quicker dedicated access instead of often waiting on line because of large the freebee crowd.
    We have been paying for years, for nothing.
    Before we wake up and smell the coffee, please offer us something more. I think we have been faithfull enough to deserve it.

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  6. stop the System Mechanic pop up daily, please!

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  7. Please allow foreign descriptions to be granted VALID within PASSWORDS . . .

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  8. Change it to a more neutral color, please.

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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