196 results found

1. FIX Generate Password for Applications IDs

   Can no longer log in with Outlook till you fix the ability to generate another application password. This critical feature has been broken for days!

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2. it took me 10 times to get to the site i wanted STOP STOP THIS AOL SITE

   IT TOOK ME 10 TIMES TO GET OPEN THE THE SITE I WANTED STOP STOP STOP THIS AOL SITE

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3. Lower Pricing

   I don't need or use any of your extra services. I just want email capability. Otherwise I will need to look at other email services.

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4. Get McAfee off my back. They continue to warn me that coverage will expire; Of course, they don't respond to me compliants no respond

   Have a human once in a while respond to a complaint --- AND inform whomever keeps emailing me that McAfee will/has expired Aren't they aware that its coverage comes with AOL>

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5. Clearer communication on cancellation procedure

   I just spent almost 30 minutes trying to get my deceased spouse's account cancelled. Albert gave me the cancellation confirmation number for both his account plan and system mechanic, then told me that I would be receiving a letter in the post in the next couple of weeks with instructions. When I asked to confirm the mailing address, Albert was unable to "because of privacy concerns," so I asked that he confirm the street number (e.g., 1234) that I would give him. He was under "privacy concerns," so he was unable to do that. When I asked how I could find the mailing address on the account, he referred me to help@aol.com, to find a video that could give me information on how to do that. Meanwhile, the account is cancelled, so how am I supposed to look anywhere deeply buried on the account?
   I felt that I was talking to a script, rather than a representative described as a specialist. Finally, after hearing the same lines several times, I became frustrated enough to feel like crying, so I thanked him and hung up. This session began smoothly enough - it looked like I would have one of the few easy/quick opportunities to cancel, but no. Your service COULD have been an example of making it easier for a widow to clear up the estate, but you aren't. Shame on you. No matter what "services" you might offer, it's not worth it. I will not be giving you any positive reviews.

   I just spent almost 30 minutes trying to get my deceased spouse's account cancelled. Albert gave me the cancellation confirmation number for both his account plan and system mechanic, then told me that I would be receiving a letter in the post in the next couple of weeks with instructions. When I asked to confirm the mailing address, Albert was unable to "because of privacy concerns," so I asked that he confirm the street number (e.g., 1234) that I would give him. He was under "privacy concerns," so he was unable to do that. When I asked how I could… more

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6. your last and current update/change in menu, etc is NOT working for ME

   I do not like the dropdown menu givng words that I may be trying to type.why was that added, what purpose does it have, i try to just type and get words that I did not want or enter...can you take it off my account?????

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7. ID Protection by AOL

   Thanks for suckering me into signing up for ID Protection by AOL. I wanted to reduce spam emails and they have increased overnight by 4-5 times. By signing up, it must have made it "wide open season" for me.

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8. stop

   Stop sending free fake benefits e-mails, now i have to dipute the transaction with my bank. You said free benefits and I clicked it only to charged $10.71 for getting nothing in return... I only pay =$5.59 for AOL and nothing more. Free means free not charge for everthing.

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9. bring back my ability to use my address book to print mailing labels

   bring back my ability to use my address book for mailing labels as I had in the past for many years. It is basic and needed.

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10. GET MY AOL GOLD WINDOWS BACK ON MY LAPTOP.
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11. What is the point of getting $50 off restruant bill when the closest one is 20 miles away??? I want a meal not an adventure

    Get resturant that is close to me. Not over 3 cities away! What a joke

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12. Do your job. You did nothing to fix my computer and charged me.

    Train your technicians on the phone or chat how to solve the problems we have. Period was NO HELP AT ALL. Please cancel this membership and refund immediately. BOTH CHARGES

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13. How do I unsubscribe from LifeLock?

    I do NOT want to subscribe to LifeLock? Cannot find a way to end it!

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14. I have paid a monthly fee for over 20 years--BUT you block me from macking coments WHY??

    allow me TO MAKE COMMENTs

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15. stop stop stop this dashboard

    stop stop stop this dashboard

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16. MEMBERS BENEFITS

    ENOUGH IS ENOUGH !!!!!!!!!!!!!!!!!!! KEEP UR TRASH

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17. how do I unsubscribe to a AOL service?
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18. MEMBERS UPDATES

    KEEP UR TRASH.....FIX UR "UNSUBSCRIBE, KEEP UR STINKING "YAHOO" OUT OF MY MAIL.......I'AM A MEMBER OF "AOL" & "NOT" **** "YAHOO" !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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19. to much cost

    need lower cost for AOL services

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20. YOU CAN LEAVE ME ALONE AND LET ME INTO MY EMAIL

    I am sick and tired of all of the AOL garbage, extra things I don't want to buy, forcing me to change a password when I either do not want to or am not in a good place to do so. I used to like AOL, BUT IT HAS BECOME NOTHING BUT A SCAM MARKETER. I THINK I AM GOING TO DROP MY PAID-FOR SERVICES AND JUST GO WITH FREE AOL. AFTER ALL, YOU DON'T LET ME INTO MY EMAIL WITHOUT FORCING ME TO CHANGE A PASSWORD I DON'T WANT TO CHANGE, YOUR TECH SUPPORT REALLY SUCKS, ETC. YOU HAVE NOW TOTALLY SCREWED UP WHAT USED TO BE A DECENT EMAIL SITE, BUT IT IS SO BAD RIGHT NOW THAT I WILL NEVER BUY ANYTHING THAT IS NOT ABSOLUTELY NECESSARY TO ACCESS MY EMAIL, ON THE RARE OCCASIONS WHEN YOU DO FINALLY COERCE ME INTO DOING SOMETHING THAT I DO NOT WANT TO DO, JUST TO READ MY OWN EMAIL.

    I am sick and tired of all of the AOL garbage, extra things I don't want to buy, forcing me to change a password when I either do not want to or am not in a good place to do so. I used to like AOL, BUT IT HAS BECOME NOTHING BUT A SCAM MARKETER. I THINK I AM GOING TO DROP MY PAID-FOR SERVICES AND JUST GO WITH FREE AOL. AFTER ALL, YOU DON'T LET ME INTO MY EMAIL WITHOUT FORCING ME TO CHANGE A PASSWORD I DON'T WANT TO CHANGE, YOUR TECH SUPPORT REALLY SUCKS, ETC. YOU HAVE… more

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