AOL Subscriptions and Plans
227 results found
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This is a complaint, I can't find any other way to contact AOL
I had to reset my laptop and had to reinstall a lot of programs, including Outlook (for e-mail). I called tech support (which i pay for) and they set up a new password for one of my e-mail accounts. They said AOL was no longer helping set up Outlook for additional e-mail addresses.
I am NOT HAPPY
j.leber2@verizon.net80th ranked -
a customer should be able to send and receive emails to aol instead of talking to people from another country
able to receive payments by mail
80th ranked -
please return my account to the past settings - this new layout is not working with me - joanieandelgin@aol.com
please return my account to the former setting - joanieandelgin@aol.com
51st ranked -
you need to accept a prepaid card for fee some do not own a credit card
you need to accept prepaid cards, people are getting rid of the credit card do to high interest rate and would rather pay with a prepaid card so it is also safe and you do steal peoples credits cards.
148th ranked -
I want to cancel aol
How do I cancel aol
148th ranked -
Clear-easy/functional access to plans with comparison charts
20230926
Upper Management, AOLThere is certainly no loss of examples of purposeful/unplanned/unknown irrational decisions in business and AOL is not exempt.
It is certainly beyond me that there is not a simple, easily accessible path to find the available plans, singular and bundled, on you web site.
Even your employees appear to be totally unaware of such a process.
To also require the customer to be on a plan before being able to communicate or chat with someone to potentially find that information also does not make sense.I recently had an issue with my AOL mail.…
148th ranked -
McAfee subscription is not being renewed
I've had McAfee through AOL since 1999, and all of a sudden I get a message that in order to use McAfee, I need to pay for a subscription. I am already paying for a subscription. McAfee says they can't find my account. AOL says my account is active. I am paying for something I can't use. I tried to cancel, there is no cancel button. I tried uninstalling. I still get pop ups saying my computer has issues but can't run a scan without paying. I've tried to fix this for one year.
148th ranked -
Lower Pricing
I don't need or use any of your extra services. I just want email capability. Otherwise I will need to look at other email services.
6th ranked -
Actually give 24/7 services. I called all numbers and was told off closed
Actually give 24/7 services. I called all numbers and was told off closed
148th ranked -
Make cancelling a subscription easier to do.
Talked to Brian who said he was from Dominican Republic, could not get him to understand what the problem was so I finally gave up. It is sad for a computer company the size of AOL to hire employees who cannot speak or understand English.
148th ranked -
I have been user of AOL for over 15 years - the main thing is for email. This is quickly becoming the most difficult aspect of the plan.
I have been user of AOL for over 15 years - the main thing is for email. This is quickly becoming the most difficult aspect of the plan when it was the reason I used this program in the first place. What benefits for paid subscription when you can't even get decent email (like the free programs). You need to re-evaluate your business objectives
148th ranked -
A more balanced approach to news would get my vote and dollars. I am tired of inuendo being called news.
Report the news and and skip the liberal narrative..
51st ranked -
hire better customer help, current techs don't understand English, don't understand a deceased person can not pay a bill or respond to text
my husband passed away 5 yrs ago, his account was supposed to be closed, yet when I gave info on a new bank card, it seems there was a problem with them charging it, they sent requests to my late husbands name. I am upset, 4 months past due, I was not contacted that there was a problem, and I have no idea why as my account was closed, so i opened under the special only to find all my account info was correct and there is a past due bill for 4 months... if you hire techs who understand…
148th ranked -
Your new email service to bloke ads is self serving since your company is the one sending me the ads
Give your ad blocker away gratis since you are sending me the ads
148th ranked -
I am being charged for aadvantage Essential and I want to cancel it. I never signed up for it.???
I am being charged for Advantage Essentials. I never signed up for it and do not want it. I want to keep my Compuserve with the completely Free McAfee.
148th ranked -
These 'perks' are worthless. Drop the monthly rate and improve service !
These 'perks' are worthless. Drop the monthly rate and improve service !
28th ranked -
I have paid a monthly fee for over 20 years--BUT you block me from macking coments WHY??
allow me TO MAKE COMMENTs
9th ranked -
make it easy to switch back to the old format
make it as easy to switch back to the old format as it was to try it
28th ranked -
Why charge for a VPN?
I don't understand why you charge an extra $150.00 forVPN service. If it's such an important security feature should it be included in the monthly rate?
80th ranked -
accent to my account
why is it a problem in changing my credid card number to continue paying my account when the card is no longer good
148th ranked
- Don't see your idea?