AOL Subscriptions and Plans
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7th ranked
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FEES
Been using AOL for years and paying almost $30 a month for a service that seems to be free. Supposedly for phone line. Nobody uses hard lines anymore. Why don't you convert these paying customers to a PREMIUM service with quicker dedicated access instead of often waiting on line because of large the freebee crowd.
We have been paying for years, for nothing.
Before we wake up and smell the coffee, please offer us something more. I think we have been faithfull enough to deserve it.2nd ranked -
Improve tech support... difficult to understand and then when I set the phone down to log onto another device (a MacBook) they hung up!
It shouldn’t be so hard to figure out how to get Private WiFi to work properly on Apple products. It worked for a while and then stopped. It keeps telling me that I’ve added it to another device but I am actually using that device to try and get it to work again. Are you not keeping up with Apple updates? Something else? To add insult to injury, tech support hung up on me!!!!! If it was a mistake, they didn’t call me back or reach out again. They have my email, cell phone number and landline. I am spending…
1st rankedThis issue is currently investigated. We apologize for the inconvenience and please call our Customer Support again.
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As a paying subscriber, I should beble to read the news teasers without constant "next page links"
Paying subscribers should have bypass for bews stories ithout constantly hitting Next Page
3rd ranked -
3rd ranked
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My idea is fo AOL to let customers know they don’t have to pay almost $30 mo for services
I don’t have any ideas but I need AOL to respond to me ASAP...why am I paying AOL $29.99/mo for services I can get free somewhere else
7th ranked -
payment method for netscape account
need to replace credit card payment method due to identity theft.Can't find where that can be done. Guess when you can't get paid, you will get in touch with me.
7th ranked -
Turn off all direct emails from AOL
Emails directly from AOL need an Unsubscribe process. They are just cluter.
7th ranked -
Fix the Blue Circle
Let existing AOL accounts replace their AOL version after they uninstall it another way (like a disk or have a Question "Want this download to replace the old AOL? ANS IS YES> I think my continuous problem is I downloaded an AOL in Dec 2018 and it's all I have to reinstall AOL...bug my well be in this AOL version.
7th ranked -
You cold provide the benefits you promise.I was charged for my Lifelock this year, despite being enrolled in AOL Lifelock benifit.
When I received the notification from Lifelock, I called AOL, and a rep told me to ignore, that I would not be charged. Although the My Benefits shows me still enrolled, when I called AOL when I was charged, I was told I was not enrolled, although on my account, it shows the benefit is still activated. Needless to say, I'm now deciding on a new provider!!
7th ranked -
ARE U LIARS EVER GOING 2 FIX IT SO WE CAN USE ANIMTED BACKGROUNDS IN OUR E-MAILS....LIKE WE DID BEFORE ???????? UR STATIONARY *** !!!!!!
LIES NOTHING BUT LIES WE GOT FROM U ALL SO FAR......TIM ARMSTRONG U R THE BIGGEST LIAR !!!!!!!!!!!!!!!!!!!!!!!
7th ranked -
OFFER FREE MAGAZINE SUBSCRIPTIONS
OFFER MAG SUBSCRIPTIONS
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3rd ranked
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3rd ranked
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