AOL Subscriptions and Plans


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  1. Make account cancellation easier to navigate. I spend over an hour trying to cancel System Mechanic. Your services are closed!

    I wanted to cancel my System Mechanic trial. It took an hour to find a way to accomplish this. Make cancellation less complicated and navigation more obvious.

    2nd ranked

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  2. TOO DIFFICULT TO WORK WITH AOL.

    LACK OF RESPONSE TO CUSTOMERS.

    13th ranked

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  3. Try being REAL fair and letting people with opposing views on the chat....

    Try being REAL fair and letting people with opposing views on the chat....you keep censoring anyone who disagrees and frankly its time for a class action law suit

    13th ranked

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  4. senior citizen rates

    At one time I thought AOL was free for senior citizens. At 77 yo I don't use email very much anymore, I have had the same email for many years, but thinking a free email app is sufficient at this point.

    23rd ranked

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  5. You can improve by allowing free speech from conservatives. Also you can monitor the posts from liberals the same as you do conservatives.

    Stop the disgraceful bold bias against conservatives and Trump supporters. America is based on Freedom of speech and it is not done at AOL. You are biased to a point of communist acts of aggression.

    23rd ranked

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  6. You ignore you long-standing and paying customers. I've been paying for AOL for over 20 years and you are ignoring me.

    You need to fire 100% of all leadership at your organization and get folks that actually know how to run a company in charge. Otherwise, you folks are gonna go away.

    13th ranked

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  7. Have a section for cancellation of programs.

    Have a section for cancellation of programs.

    11th ranked

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  8. If you don't get rid of that creepy InjuryMatch ovarian cancer ad, I will be cancelling my account.

    If you don't get rid of that creepy InjuryMatch ovarian cancer ad, I will be cancelling my account. That is the most disgusting ad I have ever seen. The people responsible for creating, approving and displaying it have no sense of human dignity or respect.

    36th ranked

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  9. 36th ranked

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  10. Email receipt

    Would like to know if and when I send an email that it is opened by the recipient. Think it was available at one time. Is it offered at all on a pay plan?

    36th ranked

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  11. Where do I get to ask AOL what is screwing up my AOL Mail Account?

    I am missing e-mails from Tuesday 2/23/21 until 5:00 am today, Sunday 2/28/21!

    36th ranked

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  12. Put good services back.

    I am seriously considering canceling my subscription. I pay yet the service online has nothing special. Your price keeps going up yet I see no improvements to AOL. I dont want or need any of the stuff you have to offer as you say they are benefit to my subscription but nothing applies to me. In the past you had many things that were special for example the buddy list way in the past I could see if the aol member had picked up their mail... now I see the chat rooms are also discontinued. What special is left?

    23rd ranked

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  13. 36th ranked

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  14. Have downloads actually work

    when one clicks on a link to download - actually have it work and not give a failure dialog box

    36th ranked

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  15. 4th ranked

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  16. ads in email and on website. If I am a paying member, provide us an option to stop seeing ads.

    I am on the verge of completely moving away from AOL when I see adds in my inbox every day....particularly as a paying user. Some benefits are ok, but not worth me seeing Ads...if this continues, I will canx.

    36th ranked

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  17. GIVE us VALUE for OUR $'s

    I agree with ALL the complaints listed! Ever since VERIZON took over AOL has become a loser! Any REAL service that AOL offers cost something. What I pay for is really NOTHING!

    23rd ranked

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  18. Chat rooms.

    I will remove all of my business from AOL dating back over two decades.

    Really, this is such a drain on your f ing profits?

    you won’t have to worry about mine any more.

    17th ranked

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  19. 23rd ranked

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  20. Does No Good

    I don't have one. AOL will NOT respond to requests and will NOT fix any of the problems sent it to support. Unless of course you have a Twitter account: One of the most insecure sites on the web! I have been a member EMail only since around 2000 - 2001 and have never seen any problems solved! Now even the sort cuts try to force one to the AOL home page instead of going directly to the link assigned. It gets worse so I regress.

    36th ranked

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