AOL Subscriptions and Plans

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  1. Improve tech support... difficult to understand and then when I set the phone down to log onto another device (a MacBook) they hung up!

    It shouldn’t be so hard to figure out how to get Private WiFi to work properly on Apple products. It worked for a while and then stopped. It keeps telling me that I’ve added it to another device but I am actually using that device to try and get it to work again. Are you not keeping up with Apple updates? Something else? To add insult to injury, tech support hung up on me!!!!! If it was a mistake, they didn’t call me back or reach out again. They have my email, cell phone number and landline. I am spending…

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

  2. Change it to a more neutral color, please.

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

  3. Stop the security run around Get back to online account management. My billing and hacks are a wonder to control

    Over charges. Unofferised sub e-mail account and more. I am getting out of AOL

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  4. Dont bury the account infomation

    It is very hard to find information on one's account and billing method. Its like you are hiding it. I got to the plans after trying almost every possibility. I really also don't know what I will pay for my new plan (what kind of taxes and service fees. I couldn't find out if I could change my billing frequency from monthly to yearly. I also find it a little questionable that the lowest price plan is offered if you are going to cancel. I was actually going to change to a lower price plan but the screen wouldn't advance,…

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  5. Please allow foreign descriptions to be granted VALID within PASSWORDS . . .

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