AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
139 results found
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Having Trouble logging in to out account
Can’t get new email
33rd rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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You need a better spam blocker
Sick to death or receiving foul dirty sex sites I've never visited outlook.com and hitmail.com need reporting
1st ranked -
Automatically moving emails out of NEW MAIL to READ
Why are my emails in New Mail folder moved to READ folder after I open them? This is new and never happened before now. Just WHY do you feel the need to ***** with my email and move things around?
11th ranked -
Let me sign out of the account
AOL is stuck in a loop and won't let me sign out so i can check e mail on the other screen name. Even after a restart and purging history, it keeps going right back into the same account without entering a password ...
81st ranked -
99th ranked
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Lost account
Trainyour customer service on how to retrieve old accounts.
Your customer service is the worst possibly in the world.
I have lost an account and I really hope aol disappears from existence135th ranked -
Change Inactivity Deletion Time
AOL should wait THREE years before erasing/deleting email in an account due to inactivity. AOL should send notices/alerts in advance to email holder to caution/warn about any potential automated/random deletion.
24th ranked -
Mobile app unavailable for earlier iOS versions. Ultimately, I just want to be able to be notified on my phone when I receive an email.
Make mobile app available for earlier/all iOS versions OR allow us to receive a text notification on our phones when an email is received.
61st ranked -
It’s perfect the way it is, no issues whatsoever!
I have used AOL mail from the first day I purchased a computer. I find AOL mail to be just great and have never had issues. I also have lots of accounts using AOL, you are my go to email service. AOL is perfect for me and I thank you!
Mr S Evans135th ranked -
Turn off archives
Why is my messages going into achieve folder
115th ranked -
115th ranked
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Verification
Hello,
my accounts with a verification via telephone number are not working. It is the correct number, but I'm not receiving any verification code.Is the problem maybe the country-code? Because everytime I want to log in it is a 0 instead of my country (+XY) and if that is the case it's been send to a random guy in another country.
Thank you very much.
115th ranked -
Why can't I access my account details. Better still where do i access my account. This is a 100% joke
Why can't I access my account details. Better still where is my account 6, seriously this is a JOKE
115th ranked -
Message wrong location again
Messages end up in archives folder and not inbox
115th ranked -
Messages
My messages still showing up under archives again, fix the problem.
115th ranked -
Contacts (Auto-Sync with Google Contacts)
I like to get rid of my Google and permanently switch over to my AOL account, but can't effectively do it until you provide a way to sync my Google contacts, Calendar, as well as the email account I have. Can you please provide a and automatic syncing of all of these components of my Gmail account, at minimum? This would allow me to permanently migrate over to AOL as you provide all the features that my Gmail account offers. There may be other features I utilize with my Google account, but these are the most critical three, that I…
26th ranked -
My aol account sends code to this account but this account never receives it
Go into aol account shows sends email to this account but never received it. Now I cannot get my mail and have issue with account. Have had account for over 25 years I use to receive codes and now it’s not working
115th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Not receiving Emails
I am not receiving any of the confirmation emails being sent to my @aol.com and my folder is completely empty. This is supposed to be an old account.
115th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I never should have left aol mail!
I was with aol mail for years and got suckered into going with another email provider. Horrible! Glad to be back!!!
135th ranked -
The quality assurance of this upgrade is terrible since I lost all my emails!’
Bring back the product that existed prior to this miserable upgrade. The QA of this product must have been nonexistent.
135th ranked
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