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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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182 results found

  1. Get rid of the adds at the top and middle of my emails or I'll just use gmail!

    Get rid of the adds at the top and middle of my emails list or I'll use gmail only?

    9th ranked

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    8 comments  ·  Admin →
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  2. Cut the spam,I get hunderds a day,and multiples from the same

    Your spam is horrendous,you don't provide a way to block them,all they do is spoof a different from address

    8th ranked

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    3 comments  ·  Admin →
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  3. Get rid of the adverts popping up in my emails.

    Please get rid of the adverts that now keep popping up in with my emails. Really annoying. Annoying enough to cancel AOL account !!!

    10th ranked

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    1 comment  ·  Admin →
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  4. The Spam Mail is Ridiculous

    There was a time where the junk mail wasn’t entering the regular inbox so often. This is now a regular occurrence and it’s beyond annoying. They’re being moved to junk everyday now!! I have a primary email with yahoo and this doesn’t happen nearly as much. I am looking to delete this email altogether.

    11th ranked

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    0 comments  ·  Receiving  ·  Admin →
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  5. Too much spam. Also discovered a whole bunch of spam contacts in my address book. How does that happen?

    discovered spam contacts in my address book. How does that happen?

    13th ranked

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    0 comments  ·  Contacts  ·  Admin →
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  6. Dating adverts

    Why do I keep getting dating advertising?

    15th ranked

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    1 comment  ·  Admin →
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  7. You obviously don't care to change anything

    You'd rather make users angry to the point they leave AOL than cut down on parasitic ads. The one that appears in New Mail and fools people to click on it is the worst. #Hateaol

    21st ranked

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    0 comments  ·  Spam  ·  Admin →
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  8. ads stop the soliciting for sex on my AOL

    Stop the ads for sex

    20th ranked

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    2 comments  ·  Receiving  ·  Admin →
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  9. Stop dating ads on email.

    Stop dating ads at beginning of mail. This is inappropriate and unappreciated.

    22nd ranked

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    0 comments  ·  Receiving  ·  Admin →
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  10. Move the ads to the end of the email list

    Move the ads to the end of the email list.

    17th ranked

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    0 comments  ·  Receiving  ·  Admin →
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  11. Do not want subscriptions to display in mail. This is a new feature that was not authorized or wanted. Just installed without permission.

    Drop subscriptions from drop down menu in mail. Not wanted or needed.
    Not an intelligent addition either.

    15th ranked

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    2 comments  ·  Receiving  ·  Admin →
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  12. Stop the spam advertising on my inbox

    Really not happy with all the advertising coming in on my inbox and having to delete them all the time, i find it concerning that this happening. Why have you started doing this.

    26th ranked

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    0 comments  ·  Admin →
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  13. Dont put ads in my email inbox.

    Stop putting adverts in my email inbox. You bunch of toenails

    22nd ranked

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    0 comments  ·  Admin →
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  14. Have a block sender option that actually works.

    Have a block sender option that actually works with one klick just like the delete option does and it blocks it not just moves it to the trash folder.

    41st ranked

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    2 comments  ·  Spam  ·  Admin →
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  15. Mailbox Width Adjustment

    7th ranked

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    Gathering Feedback  ·  10 comments  ·  Navigation  ·  Admin →
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  16. Failed communication on deleting emails

    Deleting ALL emails due to inactivity? You FAILED to send any notification to me to sign in or give me a warning. Lost emails from people who are gone and conversations I’ll never get back.

    Such a disappointment to come to realize you’ve stolen that from me.

    12th ranked

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    0 comments  ·  Admin →
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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We're really sorry to hear you're dealing with this issue, but we'd love to help! Can you provide us with some more information? You can reach us over on X.com through a DM @AOLSupportHelp or on our Facebook page AOL Customer Care via a PM. We're lookin forward to figuring this out together!

  17. don’t delete old emails

    why did you delete old emails, i have lost conversations with family members i can no longer speak to, notes and pictures i had saved in this account. why would you be so cruel

    2nd ranked

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    Gathering Feedback  ·  22 comments  ·  Admin →
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  18. I would like to be able to "auto forward"

    Ability to auto forward new mail to gmail so i can stop 100 spams per day thanks

    34th ranked

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    1 comment  ·  Admin →
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  19. The mail choice bar, that moves all over the place: Why can’t you leave it at the bottom, where it belongs?

    The choice bar , that moves all over the place: Why can’t you leave it at the bottom, where it belongs?

    41st ranked

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    0 comments  ·  Admin →
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  20. Auto reply to certain email

    I want to be able to set automatic replies to certain emails

    45th ranked

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    1 comment  ·  Admin →
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