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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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220 results found

  1. don’t delete old emails

    why did you delete old emails, i have lost conversations with family members i can no longer speak to, notes and pictures i had saved in this account. why would you be so cruel

    18th ranked

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  2. Emails deleting but yet reappearing deleting it 3:00 to 4 times

    I am constantly deleting the same email six to seven times and it reappears in my inbox as a new email this is over and over and over occurring to where I always have unread emails reappearing in my inbox after deleting emptying trash emptying span logging out re-logging in and bam all the emails that I just deleted reappear as new this has been going on for months and it's ridiculous to the point where I'm just leaving all my emails as spam and starting new with a new email address a new account a new service simply because…

    66th ranked

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    2 comments  ·  Settings  ·  Admin →
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  3. Width Adjustment of Mailbox List vs Reading Pane

    Users need to be able to manually move/set the separation bar between mailbox contents and reading pane.

    Most monitors are SO large today that having the reading pane occupy 70% or more of the pane is a detriment to easy navigation. The mailbox contents list is of limited use when it's needllessly narrow and many emails are of such low value that being able to see them as 33-50% of the left of the screen leaves LOTS of space for reading while being able to preview one-liners or alerts, simple yes/no replies, etc.

    66th ranked

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  4. Ads

    Don't send me nasty "eastern honeys" ads. Not for hot seniors, not for any hook-up platforms!

    90th ranked

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  5. Get rid of the spam please

    Sick to our back teeth of the spam

    182nd ranked

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    1 comment  ·  Receiving  ·  Admin →
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  6. Why can't I find, edit or email groups from the app. Can I set different groups with my own headings?

    I want to sent edit and email my own groups in the app. I use to be able to in a previous version. It is better if I log on line, but I seem restricted to AOL defined groups.

    120th ranked

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    1 comment  ·  Contacts  ·  Admin →
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  7. 9th ranked

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  8. New mail going directly into deleted files

    My new inbox messages are going directly to deleted files. This topic was created several years ago but aol response is no longer available. How do I remedy this situation.

    145th ranked

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    0 comments  ·  Receiving  ·  Admin →
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  9. Apps not working

    Apps not working!

    40th ranked

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  10. Failed communication on deleting emails

    Deleting ALL emails due to inactivity? You FAILED to send any notification to me to sign in or give me a warning. Lost emails from people who are gone and conversations I’ll never get back.

    Such a disappointment to come to realize you’ve stolen that from me.

    182nd ranked

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    0 comments  ·  Admin →
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  11. I accidentally unsubscribed emails from Jackson Rancheria, but can't find an "Undo" option anywhere. Could we make it easier to find?

    Could we make an undo option for emails we unsubscribe from easier to find. I'm sure the option must be there, but I can't find it.
    Thank you.
    👍😎👍

    182nd ranked

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    0 comments  ·  Admin →
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  12. Give me my account access back

    I want to access my aol account. You locked me out I can not recover it and now I can't create my old aol account because my handle exists. I've had the account for 30 years and your telling me It doesn't exist now. I couldn't update my password or anything when I was logged in without going somewhere else and I can't change my password now because it says it isn't there anymore. Give me account access. I want my email back.

    182nd ranked

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    0 comments  ·  Settings  ·  Admin →
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  13. Thank you for all services

    I respectfully greet you. I want to thank you for everything you do.

    182nd ranked

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    1 comment  ·  Admin →
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  14. login

    Go back to the old AOL as everytime I log in abroad it continually asks for a verification code

    182nd ranked

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    0 comments  ·  Admin →
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  15. Hire Actual Human Beings

    Hire actual people to assist customers. Many issues do not fall into your "pretty box of topics."
    I just spent 15 minutes with the response, "Sorry, I didn't quite get that." I know that- you responded the same way eight times. How many tries does it take to grab a human (contract or otherwise) to take a GD call?

    13th ranked

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  16. AOL app : After installing

    AOL app: after installing the aol app it keeps asking for my password over and over and I can’t open my account from the aol app

    182nd ranked

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    0 comments  ·  Admin →
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  17. Forceful Ads

    Please stop making the mail viewing experience stressful by trying to force Ads on customers. If one does not like an Ad and gives feedback they do not prefer it, stop forcing that same ad on a person.

    1st ranked

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  18. Some email aren’t loading from server

    Some emails aren’t loading from the server (message) while using iPhone native mail app

    145th ranked

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    1 comment  ·  Receiving  ·  Admin →
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  19. Not receiving emails

    I am not receiving emails on my iPhone when I was a few days ago. nothing has been changed in the settings to cause me to no longer receive them. Please advise

    182nd ranked

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    0 comments  ·  Receiving  ·  Admin →
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  20. Adds locking up browser

    I Hate How The Adds Continue To Lock Up My Browser And My Computer!!!
    This Is Totally UNEXCEPTIONABLE!!!!

    145th ranked

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    0 comments  ·  Navigation  ·  Admin →
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