AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
127 results found
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Automatically moving emails out of NEW MAIL to READ
Why are my emails in New Mail folder moved to READ folder after I open them? This is new and never happened before now. Just WHY do you feel the need to ***** with my email and move things around?
22nd ranked -
Change Inactivity Deletion Time
AOL should wait THREE years before erasing/deleting email in an account due to inactivity. AOL should send notices/alerts in advance to email holder to caution/warn about any potential automated/random deletion.
31st ranked -
Email
When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS.
This is happening in app..120th ranked -
Mobile app unavailable for earlier iOS versions. Ultimately, I just want to be able to be notified on my phone when I receive an email.
Make mobile app available for earlier/all iOS versions OR allow us to receive a text notification on our phones when an email is received.
82nd ranked -
Contacts (Auto-Sync with Google Contacts)
I like to get rid of my Google and permanently switch over to my AOL account, but can't effectively do it until you provide a way to sync my Google contacts, Calendar, as well as the email account I have. Can you please provide a and automatic syncing of all of these components of my Gmail account, at minimum? This would allow me to permanently migrate over to AOL as you provide all the features that my Gmail account offers. There may be other features I utilize with my Google account, but these are the most critical three, that I…
26th ranked -
Cannot locate “more settings” where is it?
Cannot find more settings under settings menu, I am being inundated with phishing emails and need to curtail
99th ranked -
I can’t delete contacts
I can’t delete some contacts
The delete option is lowlighted so it can’t be deleted
99th ranked -
Deleting emails
I have more than 10,000 emails. Is there a way to delete them other than 100 at a time?
99th ranked -
Failed communication on deleting emails
Deleting ALL emails due to inactivity? You FAILED to send any notification to me to sign in or give me a warning. Lost emails from people who are gone and conversations I’ll never get back.
Such a disappointment to come to realize you’ve stolen that from me.
8th rankedHi there! We're really sorry to hear you're dealing with this issue, but we'd love to help! Can you provide us with some more information? You can reach us over on X.com through a DM @AOLSupportHelp or on our Facebook page AOL Customer Care via a PM. We're lookin forward to figuring this out together!
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Can't attach downlaods from my desktop to email on phone? Why
Make it possible to attach a desktop file to email from the phone.
31st ranked -
You need a better spam blocker
Sick to death or receiving foul dirty sex sites I've never visited outlook.com and hitmail.com need reporting
2nd ranked -
7th ranked
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I would like to be able to "auto forward"
Ability to auto forward new mail to gmail so i can stop 100 spams per day thanks
13th ranked -
Organization Error
Obviously, we can all agree that AOL has had made a huge mistake of not communicating to everyone about deleted emails due to their lack of organization. I mean the smallest little hack of having a filter to search your mail by sender, time, ect would be nice, but thats my own personal opinion. (Specifically since it is not available on mobile devices such as an iPhone). Anyways, It is shockingly disappointing to see a company bought by a larger company to be in shambles. Almost ignored by the advantages of their parental company’s wealth of AI and technology.
120th ranked -
don’t delete old emails
why did you delete old emails, i have lost conversations with family members i can no longer speak to, notes and pictures i had saved in this account. why would you be so cruel
3rd ranked -
Font color and highlight
I really need AOL to return to "traditional/primary" colors for font and highlight colors.
For instance, I can't select a true red for my texts, where I might want to emphasize a word or section. Your choice of colors makes little sense.
53rd ranked -
Please allow "Reply All" or default option.
Please allow "Reply All" or default option for this common feature.
46th ranked -
Changing display name for sent emails on phone.
The instructions to change my display name do not work from my phone. Many people don’t have access to a computer so there should be the same settings on the phone version vs using a desktop.
53rd ranked -
Categorize emails by sender
AOL used to offer an option to group/categorize emails from the same sender. It made it so much easier and quicker to delete emails. I am overwhelmed by the amount of emails I receive daily and would like this feature to return.
10th ranked -
Keep Trash For 90 days or more.
On numerous occations I need to find an e mail that was sent to trash. But trash is not kept long enough to go back 90 days. Trash emails need to be kept at least 60 days. 90 days would be better.
53rd ranked
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