AOL App for iOS
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
Our Feedback Policy has more on the policies that apply to your feedback.
-
Complaints
AOL please read and resolve your customers’ concerns!!!
12th ranked -
App crash
With the new update the app crashes when you attempt to open saved mail folder and the spam mailbox to delete the spam .
15th rankedWe do apologize for any inconvenience this has caused you. Rest assured we are working hard to find a solution as soon as possible. -BR
-
Unable to connect to my aol mail phone but able to connect on my computer
Unable to access my aol mail on my IPhone! Can access it on my computer!
23rd rankedThank you for reaching out. That is a known issue. Our engineers are working on fixing it.
-
I can’t seem to keep aol up on my phone
Aol shuts down on me when I try to bring it up on my phone screen what’s going on
4th ranked -
Let me receive my AOL emails on my mail app for the iPhone. This AOL app isn’t what I want to use to receive and send my emails.
I want my AOL emails to return to my iPhone mail app. I don’t want to use your AOL app. Pretty sneaky of AOL to decide for me how I choose to receive a send emails. Especially on Christmas Day I want nothing to do with your app yet you force me to do so to get my emails on my iPhone. Extremely rotten of you to do so Once again you did it on Christmas Day. As if I don’t have anything better to do than spend 2 plus hours calling researching and being told to pay a fee…
8th ranked -
Mature quality singles not requested please block
at the top of my mail Mature Quality Single
I want it blocked I do not want to review Ed I do not want to see it every time I go to my mail every time I delete it it comes back stop this15th ranked -
Need a “Delete All” button after doing a search instead of clicking each email.
I’m going through a massive email dump and there should be a easier better way of selecting over 500 emails from a keyword search for something like “Ticketmaster” or “Yahoo”. Instead I’ve spent the past 3 hours clicking and deleting every **** email under these searches.
20th ranked -
DELETE FUNCTION
NEED TO BE MUCH FASTER MUCH MORE DELETING IN ONE FUNCTION LIKE FIFTY ONE TAP.
28th ranked -
News from AOL
Why is it you never seem to post any news items about President Trump that shows the good things that he has done? And with that being said, I don’t trust anything that you post, are you a news media or just Democrat talking point?
85th ranked -
1st ranked
-
Search issue
2days ago, search no longer works. Just shows news or videos, not any websites. I use your search A LOT, and need this resolved ASAP. I’ve been with AOL for over 20 years and am one of the few who pay for email. If not resolved soon, I’m going to Google!
36th ranked -
SUBJECT LINE
When I forward an email, the Subject line does not carry over. I have to copy and paste. Waste of my time. NOT ACCEPTABLE, AOL!
Also, it would be nice to show that I forwarded the email with an arrow of some sort.
Thank you!
106th ranked -
62nd ranked
-
Reply/Reply All/Forward on iPhone AOL
When I click to reply/forward an email the subject line turns to “Re: (no subject)” or “Fwd: (no subject). I called AOL tech support and they said wait for next update.
Hope this is resolved soon for iPhone AOL app users. Thank you!119th ranked -
Notifications for iPhone
I wish the AOL app would allow you get notifications for email from selected senders, not just all emails received. This would be similar to Apple’s VIP list.
68th ranked -
Please bring back the sound you've got mail
Please bring back you got mail sound as currently not working
78th ranked -
AOL search has changed
Why did aol change the search. It isn’t user friendly and keeps pulling up list and the select one then press next and it takes you to another list and it keeps going 😡
78th ranked -
Empty Spam folder
I would swear there used to be an option when I was looking in the SPAM Folder to either “Empty Folder”, or “Delete All”. I saw it two days ago. It has a blue bar with white text. It would warn me I was going to permanently delete the contents of the folder. No it is gone and I must select at least one Spam email, then select all, then delete to empty the Spam Folder. Is this the new way to delete Spam, or is there a glitch?
54th ranked -
Authentication
I do not want to have to receive a verification code every time I sign on to aol.com from this device because you do not recognize the device. I can go through the process, sign in, log off, sign in again and you still don’t recognize the device and I have to wait for a code all over again. Stupid, annoying and a waste of time.
The link to your solution isn’t working.
119th ranked -
25th ranked
- Don't see your idea?