AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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1st ranked
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2nd ranked
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My mailbox won’t update..
My mailbox doesn’t seem to update on the AOL app. I have an iPhone 7 and everything is up-to-date on the software end. My phone alerts me in the notification bar that I have an email but when I open my AOL app to emails do not populate. I slide the screen down to refresh it and nothing happens. I just updated my AOL app a couple days ago and I don’t understand why I am having this problem.
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4th ranked
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Email
Add functionality to sort emails alphabetically
5th rankedThank you for your feedback about our App. We’re always interested in opportunities to improve our products and services, so we appreciate when our users take the time to share with us. We will make sure that this gets to the appropriate team for review. Should you have any additional feedback, please don’t hesitate to reach out again and tell us all about it. If you find yourself in need of help or support, make sure to check out http://help.aol.com/ for online help.
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10th ranked
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Inbox only known senders
Before I was able to put only known senders through inbox, now I can’t anymore. That was very useful now I have too much spam in my inbox (1400+). Please bring back that feature.
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delete emails after they’ve been in inbox for a certain amount of time
Have an option to automatically delete your emails after they’ve been in your inbox for say 30 days, 2 months, 3 months, or something like that. especially if they haven’t been read.
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Notifications
Bring back where the email is sent from. After the last update it doesn’t display where it’s from only the first couple of lines of it’s content.
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7th ranked
This function is not available in the AOL App, however, you can go to mail.aol.com from a desktop computer and Edit/Delete the contacts.
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App notification sound
I thought that there was a different notification sound available when you receive an email, and after the latest update, it plays default sound on iPhone. It is not possible to change it in iPhone setting, since AOL app is a third party app. Is there any way?
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Web browser links
The links in your web browser don’t work. Very annoying.
15th ranked -
AOL iPhone APP
AOL APP for iPhone needs to design the app so a user can see all his AOL email accounts "at the same time" without having to sign out one and sign in on another one at a time.
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Details of emails
Please always show all email addresses associated with the email.
Having to hit “details” every time is annoying.
Thanks!!
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30th ranked
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58th ranked
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Opening links and mail together
What’s the point of opening a link in the app if you can’t get to your e mail without closing the link you just opened? What the point of the app if it’s more difficult to use than the iphones mail app?
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Feedback
I CANNOT stand this app. First of all, Why would AOL, whose primary customers are all over 45, change and not to give you choices of bolder and larger font.
You have made checking my email, news and searches almost impossible. I am furious I accidentally pressed “yes “ for the update. I’d go back to the old way in a heartbeat.
Actually, I changed to Gmail n hardly ever use AOL anymore.
This app is cumbersome and burdensome...
Sorry, but it was better when it was worse!27th ranked -
Settings in Mail won’t save for long
My changes to the settings in the Mail app won’t save for long.
It works until i re-start the phone, and then it reverts back to the default settings. This is for my mail signature on emails and for how many lines to preview.
They won’t save permanently.
I’ve tried uninstalling and reinstalling, it didn’t help, and I’ve tried using Wi-Fi or cellular With the same results.19th ranked -
Get rid of aim.com! I only get spam emails!
I use aol email and have for many years without problems. Lately I’ve been getting numerous emails every day as aim.com, which I have never used and it’s really annoying. How can I eliminate the aim address? Thanks!
65th ranked
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