AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
52 results found
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deleting address
When you have a list of no reply on your address book, and you wish to delete all 4 you can only delete one at a time.
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Address Book
When I want to print my address book, I want it printed in alphabetical order in the category I selected.
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REMOVE SOUND ALERTS (BELLS) FROM EMAILS YOU RECENTLY ADDED
The bells you added to the emai addresses don't allow you to now copy large numbers of emails to post and send. You have to go back and erase each bell by each name. PLEASE REMOVE THIS FEATURE, THE BELLS FROM ALL EMAILS.
ANDREW ALLIS
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Phone Numbers need dashes
The phone numbers are now just one long string of numbers which makes it very hard to read. I was told that this is the new format, which is ridiculous and not user friendly. Please go back to the previous format or have someone contact me who knows how to fix this problem.
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Addressbook
I have multiple groups where I need to type a specific neighborhood code/ organizational code in the phone list. But it's not accepting the code and it transforms it into an AOL email address. Ex: W-A-1@aol.com
I need those codes so that I can easily access the right person. -
Deleted Groups
in address book if you want to delete a contact the delete option gives you the following in this order;
delete contact from address book
delete group
remove contacta few times by mistake i have hit - delete group, this deletes the group with no way to recover it. There should be an option 'are you sure you want to delete group'. If not there should be a method of retrieving the deleted group.
Also 'delete group' should be the last option.These groups and distribution lists take a long time to create and if deleted with no method…
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Don't see the one that is my concern
For 25 years that I have been with AOL when sending an out going e mail to a new address, this new address would automatically be added to my address book. This seams to have been changed to now one has to add any new customers to the Mailing Manually. This is not in the best interest of your 20 Million customers. Please change this back to the way it has been for 25 years. Thanks
Willilam ** my e mail is **@aol.com -
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AOL Desktop Gold - Autosaving Contacts
I have been a faithful PAYING customer for decades. One of the reasons I pay and don't go through browser is that I NEED THE AUTOSAVING CONTACTS FEATURE ON THE ADDRESS BOOK. I am told by tech support that this has been eliminated and I WANT TO KNOW WHY. THIS IS NOT FAIR. CAN IT BE BROUGHT BACK. I will most probably stop paying if it is not. Kay Kahle
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just did
Before you clicked on address and got a place to type in name and the computer found it now it shows the whole directory for you to find it or you can go up in right corner and type in name and it gives you several change it back It has taken me hours to get a technician on the phone and it took her over an hour to determine you changed the system Your customer support has become terrible I tried for days to get a technician everyone says leave AOL they have gotten so bad
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just did
Before you clicked on address and got a place to type in name and the computer found it now it shows the whole directory for you to find it or you can go up in right corner and type in name and it gives you several change it back It has taken me hours to get a technician on the phone and it took her over an hour to determine you changed the system Your customer support has become terrible I tried for days to get a technician everyone says leave AOL they have gotten so bad
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Because we
Given that we can post birth dates in our address book, it would be great if AOL could post an alert on our Email address indicating that it is a person's birthday - Facebook currently does it. If the capability is feasible please notify us when it is in AOL Gold so we can enter the dates.
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give option to disable "auto-add" of contacts
give option to disable "auto-add" of contacts
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PLEASE PUT BACK that the list of email names in AOL are A-Z. That is one of the MOST important features. It should not be by relevance -
Please put back the option to have names -A-Z not relevance. That is one of the most important options. Also we used to be able to click cc or bcc at the bottom. Now we have to do one more step by clicking on the area below that give you the option to click cc or bcc.
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Auto Save E-mail Addresses on Send (Again)
In the past, AOL Desktop would automatically add the To: address to the Address Book when sending an e-mail. This no longer happens, in fact the option to turn this function on/off in missing.
Please restore.
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aol not letting me add address to adress book another wee of a broken product!
Common verizon as much as i pay for your phones then 6 bucks a month for repair service you would think this would work!
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The feature where when you sent someone an email for the first time, that recipient was automatically added to your address book and saved.
Bring back the feature where sending a new email would automatically save the recipient's name and email address to my Address Book, and would provide a prompt when I start to type in their address the next time. Now all I get are prompts for people who I don't contact, or they are dead. AOL used to have a number of features that made it more user friendly than the competition. Now they are gone. WHY THEN AM I STILL HERE PAYING FOR IT? THAT'S A VERY GOOD QUESTION! I have been a loyal customer for more than 26 years.…
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Automatic address lookup
When addressing a message, why all of a sudden do I get the address plus the contact name. Make it work like it did before, I don't need to know the person's name, i already know that. Just clutters up the works.
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the address book list is taking long to scroll using the up and down arrow.
taking long to scroll
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The new +1 in Address Book Phone Number is awful and annoying. I was told it was an update. Please revert back to the previous version
Remove +1 from the phone numbers in the Phone Number column
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