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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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2989 results found

  1. Update look

    AOL has been out for many years and pretty much looks the same. AOL Desktop Gold needs a new updated look, make it look like something from 2024, not 2010.

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    Reviewed  ·  1 comment  ·  Other  ·  Admin →
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    Reviewed  ·  12 comments  ·  Admin →
  3. AOL mail "image editor", restore it to its former self.

    Stop screwing around with AOL mail "image editor", cant do anything now but increase/decrease size of image and it sux, please restore AOL mail "image editor" now. If it aint broke dont fix it, but instead you took away our whole image editor.

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  4. AOL News - New (terrible) format

    Your not giving the full title of an article, just a partial title followed by.......in your new format for AOL News, is a terrible idea. I will not open any article that does not clearly state what the content is. This is bad for AOL and your advertisers a well.

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    Reviewed  ·  5 comments  ·  News  ·  Admin →
  5. Email automatically going to "old email" while reading it

    When I open up an email and while I'm reading it the email is automatically sent to "old email". There are times when I want to keep that email as "unread". I don't like that it automatically goes to "old email" and then I have to go and find that email in "old email" and then mark it as "unread". I want to decide where it should go. It used to be that after you read an email and logged out of email, it was then that the emails would go to "unread". Please bring that back. If I have…

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    Reviewed  ·  5 comments  ·  Mail  ·  Admin →
  6. I cant use 2 monitors , i cant split windows. this is bad!!

    I cant use 2 monitors , i cant split windows. this is bad!!

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    Reviewed  ·  1 comment  ·  Admin →
  7. get rid of that ugly yellow highlight you installed on 3/24

    get rid of that ugly yellow highlight on email

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    Reviewed  ·  223 comments  ·  Mail  ·  Admin →
  8. blue highlight is too dark to read email title

    blue highlight is too dark to read email title in list of email titles

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    Reviewed  ·  1 comment  ·  Mail  ·  Admin →
  9. page down key

    Page down key does not work. It has always worked before. Please fix it.

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    Reviewed  ·  2 comments  ·  Browser  ·  Admin →
  10. News items stay in order, while looking at them.

    It was so great this morning that when I looked at a news items that it didn't click onto another news item while I was looking at the first one. When I went back, the original one was still there so I could look at them all in order. Now it has gone back to the old way, why?

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    Reviewed  ·  0 comments  ·  News  ·  Admin →
  11. Favorites

    CompuServe Gold- There are 2 favorites buttons. There is 1 in between Write Mail and Settings. The other one is next to the search bar. 1 of them can be removed. 2 is a little bit superfluous. If there should be a second Favorites button, it should be as a menu dropdown for example "File, Edit, Favorites, etc." like Internet Explorer used to have. Other than that, the program is great.

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    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  12. ALLOW VIDEO VIEWS WITHOUT TIK TOC

    Get rid of TicTok videos contained in Articles on AOL--DO NOT WANT TO SUBSCRIBE TO CHINA'S TICTOK to enjoy AOL GOLD!! What's going on with AOL? I see an article, select it to watch the video BUT---it doesn't work unless I "subscribe" to TicTok--NO WAY AOL!!

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    Reviewed  ·  1 comment  ·  Admin →
  13. mail

    AOL Gold Mail - you've changed the access to cc: and bcc: in write mail. Please restore the version that displays the cc: always WITHOUT requiring the click on th elittle (little seen) box at the upper right of "write mail".

    It would be VERY HELPFUL if AOL would send a "Heads-Up_ to users when feature changes are made. As is we have to stumble across or Search for them on our own. Be more Customer Sensitive.

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  14. too much to read for me. My son will be here May 22,2024 and read it,

    what is the fee for this? I do not have any problems, cept seeing the "AOL settings are out of date" every hour for over a year.

    so what has been corrected

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    Reviewed  ·  0 comments  ·  Admin →
  15. THIS IS THE WORST AOL SUCKS HEY ARE YOU PROUD THAT YOUR PRODUCT SUCKS ****.IS THIS THE NEW WAY OF THE WORLD RIP PEOPLE OFF WITH YOUR **** U

    THIS IS THE WORST BROWSER YOU *** CLOWNS AT AOL ARE YOU PROUD OF BEING ******** BY RIPPING PEOPLE OFF AND PUTTING OUT A **** SUCKING PRODUCT, WHAT A WAY TO RUN A BUSINESS !!!!

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    Reviewed  ·  1 comment  ·  Admin →
  16. Stop adding USELESS features to the bottom of the home screen like boxes with stocks, weather, etc.

    Instead of adding boxes that clutter up the bottom of the home screen that users may not even want, why don't you spend your time bringing back USEFUL features like being able to see the entire email address of senders in mail when you put the cursor over it. That was one of the most helpful features that AOL used to have. How do I get rid of those ugly, useless boxes with weather, stocks, etc.?

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    Reviewed  ·  0 comments  ·  Admin →
  17. Please stop putting the OLD in the MAIL FILE...I lost a piece of mail recently and time overlapped and I lost an important contact informati

    Please get rid of the OLD in MAIL...I recently lost a very important contact because the email dropped into the OLD and I had it cut off! PLEASE do away with the OLD MAIL folder!!!

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    Reviewed  ·  2 comments  ·  Mail  ·  Admin →
  18. I coulnd't write a message into Chinese characters

    I Couldn't write a message into Chinese characters
    I could write a subject with Chinese character using a Pen pad but I couldn't write directly on the body message. I had this settings before but now it's not available no more.

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    Reviewed  ·  2 comments  ·  Mail  ·  Admin →
  19. Diabetes Application Recall

    AOL editors chose to place a critical recall notice relating to the failure of a diabetes related app as 74 of 75 news items. The sudden failure could lead to death through over supply of insulin.

    How could it not be the first item? Does the profit motive at AOL come before the life of its subscribers?

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    Reviewed  ·  0 comments  ·  News  ·  Admin →
  20. no censorship

    No censorship

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
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