AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
54 results found
-
just did
Before you clicked on address and got a place to type in name and the computer found it now it shows the whole directory for you to find it or you can go up in right corner and type in name and it gives you several change it back It has taken me hours to get a technician on the phone and it took her over an hour to determine you changed the system Your customer support has become terrible I tried for days to get a technician everyone says leave AOL they have gotten so bad
-
just did
Before you clicked on address and got a place to type in name and the computer found it now it shows the whole directory for you to find it or you can go up in right corner and type in name and it gives you several change it back It has taken me hours to get a technician on the phone and it took her over an hour to determine you changed the system Your customer support has become terrible I tried for days to get a technician everyone says leave AOL they have gotten so bad
-
Because we
Given that we can post birth dates in our address book, it would be great if AOL could post an alert on our Email address indicating that it is a person's birthday - Facebook currently does it. If the capability is feasible please notify us when it is in AOL Gold so we can enter the dates.
-
give option to disable "auto-add" of contacts
give option to disable "auto-add" of contacts
-
PLEASE PUT BACK that the list of email names in AOL are A-Z. That is one of the MOST important features. It should not be by relevance -
Please put back the option to have names -A-Z not relevance. That is one of the most important options. Also we used to be able to click cc or bcc at the bottom. Now we have to do one more step by clicking on the area below that give you the option to click cc or bcc.
-
Auto Save E-mail Addresses on Send (Again)
In the past, AOL Desktop would automatically add the To: address to the Address Book when sending an e-mail. This no longer happens, in fact the option to turn this function on/off in missing.
Please restore.
-
What have you done to the email address book? I want the old one BACK.
Bring back the old address book!!!!
-
aol not letting me add address to adress book another wee of a broken product!
Common verizon as much as i pay for your phones then 6 bucks a month for repair service you would think this would work!
-
The feature where when you sent someone an email for the first time, that recipient was automatically added to your address book and saved.
Bring back the feature where sending a new email would automatically save the recipient's name and email address to my Address Book, and would provide a prompt when I start to type in their address the next time. Now all I get are prompts for people who I don't contact, or they are dead. AOL used to have a number of features that made it more user friendly than the competition. Now they are gone. WHY THEN AM I STILL HERE PAYING FOR IT? THAT'S A VERY GOOD QUESTION! I have been a loyal customer for more than 26 years.…
-
Automatic address lookup
When addressing a message, why all of a sudden do I get the address plus the contact name. Make it work like it did before, I don't need to know the person's name, i already know that. Just clutters up the works.
-
Fix to work correctly! News feed is overlapping on searchbox.Lose the minimize,maximize,close buttons. lost all email contacts in a folder.
I was informed that I need to use this feedback app for a senior tech to respond to my many issues that could not be resolved by the techs on duty.
-
the address book list is taking long to scroll using the up and down arrow.
taking long to scroll
-
The new +1 in Address Book Phone Number is awful and annoying. I was told it was an update. Please revert back to the previous version
Remove +1 from the phone numbers in the Phone Number column
-
Features only work if you can get AOL Gold to open at all. Waaay temperamental.
My idea? Fire the AOL Gold Techs who pay lip service rather than fix the built-in AOL Gold problems, of which it is rife. I wonder what it must be like for the paid employees of AOL Gold to live in denial and constantly just pass the Buck, rather then addressing the inherent faults in this program which they so gladly charge up for. Truly disappointing.
-
-
address book cursor
After going to the Address Book, have the cursor show automatically at Quick Find box.
-
Whenever I sent an email to an address, that address was automatically entered in my address book and became available the next time.
Whenever I sent an email to an address, that address was automatically entered in my Address book and the next time that I started typing that address, it came up as a selection. Very nice feature. Now it no longer works that way. I guess that I am surprised that positive features such as this are being removed rather than enhanced.
-
Create a way to copy the contents of a Group Email into a second (new) Group Email. This saves the original Group and allows the second one
I want a way to copy the email addresses in one Group into a new Group so I can edit or expand the Group.
-
Export Address Book in AOL Gold to the AOL App
I have been told by AOL Tech Support that the address book from Desktop Gold or aol.com cannot be obtained from the cell phone app of AOL. I would like this added so I do not have to log onto a computer to obtain contact information such as telephone numbers, addresses, notes, etc. Just having their email address available is not enough when you are away from your computer. If not possible, please make it easy to export this information to another email app or program such as Outlook or Google.
-
update email addresses
This has been requested numerous times...here we go again. PLEASE update the program that when you are updating email addresses it does NOT revert to the A position ...it is a pain in the neck to delete addresses that have been auto added or delete people no longer needing their email. PLEASE FIX so it stays where you are presently working.
- Don't see your idea?