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368 results found

  1. Sometimes I got email and it disappeares. And i can not find it, it is not in spam, trash, anywhere

    Sometimes i got email. I am replying. And switch to another apps. After i return to AOL i can not find my email. Not in inbox, not in archive, not in spam, not in trash....completely dissapeared. I have to write that person again. I am using around 10 years of aol email. And it started this year to glitch like this. It is second email that got lost like this this year. It is also nowhere on the server when i login through the browser. Does anybody has this weird stuff happening to them too or am I the only…

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  3. unsuscribe doesn't work

    can't unsubscribe from emails

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  5. my new email is not updating 1/30/2024

    my email is not updating 1/30/2024

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  6. It's disturbing that AOL is holding my email account ******* and that I have to pay a ransom just to get help. What a sad, sad situation...

    I have to pay money to get any type of help with my email account that I've had for thirty years. Shame on you you people and AOL in general. I would not recommend AOL to anyone I know.

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  8. update the firmware or software. If I delete or save emails from my phone, the desktop version them back as new. AOL wanted $25 to check.

    the phone and desktop are not synced. if I go to my phone settings, apps, AOL, force stop, then open AOL back it, the emails will be synced. when calling AOL last year to explain, they wanted $25 just to start a ticket to investigate.

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  9. your spam filter system needs overhauled, problematic adding my other 2 providers, and remove MFA for verizon. net.

    your MFA requirement, added to unclear instructions re pop3/imap server names and ports and the ensuing implications of IMAPvsPOP, does it want the verizon. net password, yahoo password, the AOL password in each slot? is username ** or **@verizon.net? is the server pop.aol.com 965 or pop.yahoo. verizon.net? am i forced to use imap? how do i incorporate my 3 emails into an intuitive mail program like i use at work (outlook365) on my windows 11 pc AND my android outlook software rather than the proprietary windows/android mail program?
    why do i mark spam as spam when nothing is done to…

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  10. please stop putting emails back you have deleted already. Happens every day. You go down to 0 emails. didn't they come back ridiculous absur

    stop the repetitive emails. for us senior citizens it's absolutely ridiculous and annoying and stress causing. 30 years ago your format was much better. people suggested this to you 2 years ago and you've never done anything about it please do it now. thank you

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  11. We're glad you're here

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  12. tous mes dossiers mails ne sont pas présents

    tous les dossiers ne sont pas la des mails, l appli n est pas à jour par rapport à mes mails de l.ordinateur, on ne retrouve pas tout. et il semble que les mails parfois n arrivent pas au destinataire

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    Hi there. I'd like to help, could you share additional details in a private message to our social media team at @AOLSupportHelp (on Twitter/X) or AOL Customer Care (Facebook)? You can contact us at help.aol.com as well. 


  13. Where is the SPAM or TRASH files ?

    Where did those files go ?

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    Hi there, 


    I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter/X, AOL Customer Care page on Facebook or at help.aol.com 


    Looking forward to your reply!


    Thank you,

    AOL Mail Team



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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there. We're sorry to hear you're experiencing this issue! We'd like to look into this, please message us on Twitter at @AOLSupportHelp, on Facebook at AOL Customer Care or at help.aol.com. 


    Thank you, 

    AOL Mail team


  17. FIX the email cashe which doesn't work now!

    since you updated again, my email cashe doesn't work. I have to turn my phone off and on to clear it. please fix it

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  18. why does the shopping folder delete all the emails in the other folders?

    all my folders have been cleared out when I deleted the emails in the shopping option

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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