AOL App For Android
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
413 results found
-
fix the email folders. I haven't been able to access my Trash folder AT ALL for over a month, no matter what I do.
Cannot access Trash folder to empty it.
Hi there. We're sorry to hear you're unable to access your Trash folder. We'd like to help, could you share more details and a screenshot of the error (if any) with our team on X/Twitter at @AOLSupportHelp or Facebook at the 'AOL Customer Care' page? We're also available at help.aol.com
We're looking forward to your reply!
Thank you,
AOL Mail team
-
Musste die App deinstallieren da Sie nicht mehr funktioniert hat. Viele Umstände,war unterwegs.
Wie beschrieben!!!
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
stop losing my emails, I moved a gift card from old mail to keep as new mail...it has disappeared....money lost or has it been stolen?
reinstate missing mail
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Sometimes I got email and it disappeares. And i can not find it, it is not in spam, trash, anywhere
Sometimes i got email. I am replying. And switch to another apps. After i return to AOL i can not find my email. Not in inbox, not in archive, not in spam, not in trash....completely dissapeared. I have to write that person again. I am using around 10 years of aol email. And it started this year to glitch like this. It is second email that got lost like this this year. It is also nowhere on the server when i login through the browser. Does anybody has this weird stuff happening to them too or am I the only…
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
unsuscribe doesn't work
can't unsubscribe from emails
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
stop letting email addressed to someone else end up in my mailbox, even when sent to someone at yahoo
its not a idea. I shouldn't be getting other people emails
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
my new email is not updating 1/30/2024
my email is not updating 1/30/2024
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
It's disturbing that AOL is holding my email account ******* and that I have to pay a ransom just to get help. What a sad, sad situation...
I have to pay money to get any type of help with my email account that I've had for thirty years. Shame on you you people and AOL in general. I would not recommend AOL to anyone I know.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
update the firmware or software. If I delete or save emails from my phone, the desktop version them back as new. AOL wanted $25 to check.
the phone and desktop are not synced. if I go to my phone settings, apps, AOL, force stop, then open AOL back it, the emails will be synced. when calling AOL last year to explain, they wanted $25 just to start a ticket to investigate.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
your spam filter system needs overhauled, problematic adding my other 2 providers, and remove MFA for verizon. net.
your MFA requirement, added to unclear instructions re pop3/imap server names and ports and the ensuing implications of IMAPvsPOP, does it want the verizon. net password, yahoo password, the AOL password in each slot? is username ** or **@verizon.net? is the server pop.aol.com 965 or pop.yahoo. verizon.net? am i forced to use imap? how do i incorporate my 3 emails into an intuitive mail program like i use at work (outlook365) on my windows 11 pc AND my android outlook software rather than the proprietary windows/android mail program?
why do i mark spam as spam when nothing is done to…Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
please stop putting emails back you have deleted already. Happens every day. You go down to 0 emails. didn't they come back ridiculous absur
stop the repetitive emails. for us senior citizens it's absolutely ridiculous and annoying and stress causing. 30 years ago your format was much better. people suggested this to you 2 years ago and you've never done anything about it please do it now. thank you
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Fix the failure to synch the app email with Internet accessed email. (Only starring synchs). Frankly, either fix or retire the AOL app.
REPLACE THE AOL APP
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
tous mes dossiers mails ne sont pas présents
tous les dossiers ne sont pas la des mails, l appli n est pas à jour par rapport à mes mails de l.ordinateur, on ne retrouve pas tout. et il semble que les mails parfois n arrivent pas au destinataire
Hi there. I'd like to help, could you share additional details in a private message to our social media team at @AOLSupportHelp (on Twitter/X) or AOL Customer Care (Facebook)? You can contact us at help.aol.com as well.
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Where is the SPAM or TRASH files ?
Where did those files go ?
Hi there,
I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter/X, AOL Customer Care page on Facebook or at help.aol.com
Looking forward to your reply!
Thank you,
AOL Mail Team
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
- Don't see your idea?