AOL App For Android


Aol App


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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. We're glad you're here

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    0 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    1 comment  ·  News  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  4. Please add directions on how to update your received messages to the current date.

    when I view my incoming messages, they are often from several days ago, and the list does not update to add more recent messages. how do I force the updating?

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    0 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Please pull down from the top of the screen in order to refresh your Inbox and you should see the recent emails. If this isn’t working, please contact our customer care team at 1-800-300-5017 for further assistance.

    Thank you!

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    0 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →

    I have a couple of troubleshooting steps for you that should resolve this issue:
    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data
    After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.

  6. We're glad you're here

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    0 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

    After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.

  7. make downloading gallery of pictures and video featured with articles faster. Most of the time they don't download at all.

    My post is a question.
    When I see a line of photos I simply want to view each one. It used to work that way.

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    0 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

    After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.

  8. make the videos work properly!!!!

    I can watch BBC iPlayer and YouTube videos perfectly on my phone/laptop....AOL news videos are a disaster....takes ages to start then buffers endlessly....why? I don't even bother to try to watch them now.

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    0 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

    After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.

  9. We're glad you're here

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    0 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →

    While we do our best to provide the most relevant information and solutions to our members, we can only provide assistance for AOL App.

    We recommend that you contact the Facebook Team for assistance.

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