AOL App For Android


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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. I want old email back. PLEASE MY OLD.E-MAIL

    please just give me my ***@verizon.net back,I am an old man,not much time left. thank u

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    3 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  2. Take the SD off my AOL notice. replace it with LD

    change the initials on my AOL account from SD to LD

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  4. The default for the "Top Contact" no matter how many times I uninstall the app keeps an incorrect user name and my e-mail address as primary

    I want to change the contact name [incorrect name] listed under "top contact" that has my e-mail address as primary and the [incorrect name] contact's e-mail as secondary. The app won't let me remove my e-mail address for the contact. When I erase the erroneous contact information and put in my own name, it always defaults back to the erroneous name still using my e-mail address. Please fix this.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  5. que en la cuenta rambien se verifique wl imei sel dispositivo para wvitar el jakeo

    verificar tu dispositivo que la aplixacion detecte el imei del telefono autumatixamente para evirar el jakeo

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. need to update my credit card for payment

    need to update my credit card

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for contacting us. As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL. If you have additional questions, call the AOL Billing Team at 1-800-827-6364.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there. I have a couple of troubleshooting steps for you that should resolve this issue:
    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data
    After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    For this feature you will need to contact the device manufacturer for further assistance.

    Thank you!

  13. sick if pop up ads

    cannot change password unless I accept pop ups

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    I’m not sure I understand, can you elaborate the issue you are experiencing?

    If you need assistance resetting your password, please contact our AOL Customer Support team at 1-800-300-5017.

    Thank you!

  14. Fix the "enter email address to deactivate AOL account" because something went wrong.

    I want to delete some of my AOL accounts especially my username because the username was made in mistake. However when I enter the email address, something went wrong. I'm really not a flatfoot. It's supposed to say Irate_Policewoman@aol.com.

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    2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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