Poor customer service
Tried contacting AOL today, tried Chat would never connect, tried emailing would not ever work, called the Help Line and got a rep who really had no interest in helping me, got disconnected and was never called back by AOL, what a rough bunch of events, there has got to be a better way to contact the company we pay for such ****** customer service.
“Thank you for your patience while we reviewed your feedback.
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
I’m here to help if you still need assistance or have additional questions."
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Anonymous commented
I would have to agree !