Run around when McAfee Doesn't Work and Damages my computer.
5 months ago I installed the McAfee Security Suite on a brand new computer. It crashed the computer and I have spent several months rebuilding the OS. I reinstalled it yesterday and again it wasn't working. This time it said I wasn't connected to the internet. Since I was on remote desktop with AOL Tech Support I was obviously on the Internet. I was then sent to McAfee, who then told me I had to talk to AOL. Yes A RUN AROUND! McAfee also told me my subscription for the AOL McAfee was going to expire November 19, 2019. I have direct pay out of my bank account, and have had for almost 20 years, to pay for the AOL full membership. The products do not work, I can't get the proper support. I get a run around. This issue needs to get fixed. The new McAfee is garbage and no one wants to help. What exactly am I paying for?
Our support team will reach out to you via email.