How do I contact AOL.
Anonymous
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Thanks for your message.
Please visit our Help page on https://help.aol.com/ and see the available options to get in touch with the right support team.
Thank you!
11 comments
Comments are closed-
Steve
commented
I used my AOL Email for all Emails RECOVERY. Lost my cellphone so I cannot receive verification codes or locate my phone. Steve
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Steve
commented
Lost my cellphone. Need AOL'S HELP to RESET my password since its a RECOVERY email address with Google.
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Anonymous
commented
For 2 months I've been trying to contact you regarding: my nightly AOL is "Not Responding" for 15 minutes to the point whereI have to walk away. An hour or overnight. Put yourself in my shoes, please. I've been a very long time customer & pay $16/month for this inadequate service w/no care...so how would you feel?
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Terri Bastedo
commented
You can help by either prompting us, or giving us SOME way to retrieve them.
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Gary Helmer
commented
AOL threatens to cut off my service, saying I am using another service to get my mail. This is not true! I have been a member for over 15 years! I cannot reach anyone by phone at your offices. Do not cut my paid service off! I need someone at AOL to correct this situation.
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Rico
commented
After getting an email advising me there was new security in AOL mail, I phoned the number provided on several pages and the email. The recording gave me 5 choices. When I input a choice the computer did not "get it" and repeated the recording, over and over and over. Thanks a lot AOL. I tried to do a live chat, it said I was not qualified for this service. Thanks, I have been a subscriber since 1998. Why am I paying for not getting service?
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Jerry mainer
commented
Why is systems mechanic shown twice as a charge, only have one computer”
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Anonymous
commented
Being a paid AOL GOLD member, I cannot use the email section of the help options......W H Y
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Suzanne Kimble
commented
Put a link to be able to send email or give chat people more authority to help. No one wants to call and have to sit on hold. Our time is important too!
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Anonymous
commented
How do I contact AOL Prime?
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Anonymous
commented
I had an email , but it was taken down. Not having any success trying to restore. Can’t get any confirmation for my order at Christmas