YAHOO, INC. EMAIL IS TERRIBLE!! I HAVEN'T BEEN ABLE TO USE MY VERIZON EMAIL ACCOUNT SINCE YOU SWITCHED FROM AOL TO YAHOO, INC. RE: NOTHING WORKS, I CAN'T EVEN DELETE MESSAGES FROM MY INBOX. I'M PAYING A MONTHLY FEE FOR AN EMAIL ACCOUNT THAT'S UNUSABLE. PERHAPS FILING AN ATTORNEY GENERAL'S OFFICE AND FTC COMPLAINT WILL MOTIVATE VERIZON TO SWITCH CUSTOMERS ACCOUNTS BACK TO THE PREVIOUS VERSION OF AOL AS PER CUSTOMERS' REQUESTS.