My phone number is useless for verification because AOL insists on adding a spurious zero between my country code and area code. The phone number AOL tries to message is invalid, so the verification messages never arrive.
The chat is useless and refers me to the telephone support, but no first-level support employee will be able to do anything about this, which is clearly due to a mistaken assumption by developers. Only a written problem report has any chance of being relayed to development. How about it?