Check on Volcy PC support.
AOL had me use them for something they could not fix. I did and they fixed it. I paid $99.00 for one year coverage. Months lter i tried contacting them for something else, but got the run around. gave all info account # etc. Was happy they could fix original issue, but felt ripped off when they
had no records even though I gave them customer ID. I do not have a problem as of now, but i also don't
feel I have the years coverage that the $99. was to cover.
I paid for.
Sorry to hear about your situation, the company you contacted is not associated with AOL. If you are having any issues with your AOL account or subscription please call us at 1-800-300-5017, one of our customer support agents will be happy to look into this.