I had a monthly subscription to System Mechanic. My credit card had expired and my subcription was cancelled when I tried to renew my info I
I had a monthly subscription to System Mechanic. My credit card had expired and my subscription was cancelled when I tried to renew my info I was denied getting System Mechanic and the tech said that AOL decided that I am not allowed to have that monthly subscription anymore. This is lousy customer service to deny a customer something they are willing to pay for. It's no wonder most people have free email service now.
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
Please contact our AOL Customer Support team at 1-800-827-6364 and one of our agents will assist you.