Constantly getting pop-ups for AOL System Mechanic computer cleanup program, so I finally took the time to read about it then enter my billing information. Download failed twice - "An error occurred."
Logging into MyAccount required that I go through 2-step verification.
Clicked into all available "Help" options and nowhere is there a simple email address to express my frustration. (No, I don't want to chat.)
Then had to go through the steps to cancel my subscription to a product I cannot even install.
The only contact method other than chat is this forum, and it clearly states that it is not monitored.
Wait, wait, there's more. I hit "Post" on this present comment: Another error, "Sign in required to continue." Did I just do the whole 2-step verification for nothing?
Total waste of my time and no good way to tell AOL about it.