I today discovered that I have paid monthly for AOL benefits not ever received due to non-activation (of which I was not informed until now)
Fully inform and assist customers that activation is required - I was told
I had beenfits paid for monthly for over 15 years that I never received.
104th
ranked

-
DRCAROL MCKIM commented
Very upsetting and a breach of trust by AOL.
-
DRCAROL MCKIM commented
Very upsetting!