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2 results found

  1. give back the old interface

    The new interface is terrible. It make handicapped people enter more clicks.
    Also, I checked three emails to move to another folder and the system did not move them. Maybe it will in the future, but the system does not respond in the same time frame the old interface did. That slower response leads me to believe the software is broken.
    Didn't you test this interface with any users?? This is the type of interface from the early 1990s.

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    0 comments  ·  Navigation  ·  Admin →
    Responded  ·  AdminProduct Support (Product Support, AOL) responded

    Hi there. Please make sure you're not using the basic version of AOL Mail, this version has limited options/features. For the new AOL Mail version, you should see the link to switch at the top right corner of your page, under the Sign out button. If you need additional assistance getting accustomed with the changes, please contact us at help.aol.com

  2. It's like going back in time. Nothing in new version is an improvement.

    Here are some of the differences that make it like going back in time instead of into the future.

    1. All of the mail in the "Inbox" used to be accessed by just scrolling down to the bottom. Now you have to go to the bottom and then to go to the next item you have to go over to the page number section and choose the arrow to just go to the next page. You can't scroll up and down thru all the mail. Much more clicking and a lot more time consuming.

    2. In the last version sorting was so…

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    0 comments  ·  Navigation  ·  Admin →
    Responded  ·  AdminProduct Support (Product Support, AOL) responded

    Hi there. Please make sure you're not using the basic version of AOL Mail, this version has limited options/features. For the new AOL Mail version, you should see the link to switch at the top right corner of your page, under the Sign out button. If you need additional assistance getting accustomed with the changes, please contact us at help.aol.com 

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