AOL Mail Norrin
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
9 results found
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Insert pic button
I still don't see a way to Insert pics into the body of the email. This is very important to me and the large group I communicate with. Attachments do me No Good!
You asked, and we listened! We have added an "Insert pictures" button directly into the compose toolbar. More details here.
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Improve ways to remove Spam Emails!! More than a 1000 would be helpful. Also support, contact etc, should be automatically blocked
Improve ways to remove Spam Emails. More than a 1000 would be helpful. Also support, contact etc, should be automatically blocked as they just change the address at the end
Please review our suggestions for the most effective ways to manage spam:
https://help.aol.com/articles/manage-spam-in-aol-mail
Note: Messages in your Spam folder do not count toward your storage quota, nor do they need to be removed manually. In general, it's best just to leave them alone.
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Google DMARC
Urgent: Google is rejecting emails from csi.com domain sent to gmail addresses. You apparently have to register csi.com as a valid domain under DMARC protocols (you (AOL) can find how to do this by following the link in their failed delivery notice which I attach a copy of here: I cannot do this because I don't own the csi.com domain.
Delivery Failure notice:
550: 5.7.26 Unauthenticated email from csi.com is not accepted due to domain's
5.7.26 DMARC policy. Please contact the administrator of csi.com domain if
5.7.26 this was a legitimate mail. To learn about the DMARC initiative, go
5.7.26…We recommend using one of our apps, or configuring your 3rd party client to use our SMTP servers.
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Spam detection & deletion
I receive more and more spam-mails into my spam-folder from sub-sites of .racingapproved.com .
Those e-mails could be deleted right away.
Tnx, Dietrich KrebsPlease review our suggestions for the most effective ways to manage spam:
https://help.aol.com/articles/manage-spam-in-aol-mail
Note: Messages in your Spam folder do not count toward your storage quota, nor do they need to be removed manually. In general, it's best just to leave them alone.
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Where do I go to update my signature line with company info?
Where do I go to update my signature line with company info?
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getting spam and things that have ****
get e-mails and there no one to report it to
Thank you for helping us fight spam by marking it as such! https://help.aol.com/articles/manage-spam-in-aol-mail
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How to eliminate the two-step verification process?
How does one eliminate the two-step verification process? It is so time consuming.
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Stays Signed in After password change
I have change my aol password twice in the past week and I have enabled 2FA. After doing all of this my email is still logged in on 2 separate android devices using outlook. I have not been prompted for a password or 2FA on either of these devices. They are still working off my old password. This is a huge security risk.
Please revoke your existing app password and create a new one:
https://help.aol.com/articles/Create-and-manage-app-password
App passwords and 2SV/Password changes are currently unrelated.
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how about a choice to DELETE a contact.
I go to EDIT but theres no button to delete
Here are some helpful hints for managing contacts in AOL Mail - including a section on how to delete them: https://help.aol.com/articles/full-pane-contacts-in-aol-mail
- Don't see your idea?