When I click a link received in an email, it does not launch my Chrome browser as it should (I have set that app setting appropriately). Instead it either launches a browser-looking page within the AOL app or it returns an error message, "this webpage is not available...." To troubleshoot, I have already cleared the cache on the AOL app, forced a stop, and closed and re-opened the app. I have also uninstalled and reinstalled the AOL app. I continue to encounter the same issues. Lastly I have found one work-around: hard-pressing the link or button in the email and then (with a different finger) clicking "open in browser" on the URL that displays in the short menu that temporarily appears. This is not a long-term solution, but it works and I guess is similar to right-clicking the link/button on a computer and selecting "open in new tab."
Sarah M.
When I click a link received in an email, it does not launch my Chrome browser as it should (I have set that app setting appropriately). Instead it either launches a browser-looking page within the AOL app or it returns an error message, "this webpage is not available...." To troubleshoot, I have already cleared the cache on the AOL app, forced a stop, and closed and re-opened the app. I have also uninstalled and reinstalled the AOL app. I continue to encounter the same issues. Lastly I have found one work-around: hard-pressing the link or button in the email and then (with a different finger) clicking "open in browser" on the URL that displays in the short menu that temporarily appears. This is not a long-term solution, but it works and I guess is similar to right-clicking the link/button on a computer and selecting "open in new tab."