Skip to content

John Richard Mascall

← Customer Feedback for AOL

My feedback

3 results found

  1. The comments section on aol news stories does not work at all.

    1st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    13 comments  ·  AOL.com - Frontpage » News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    John Richard Mascall commented  · 

    As of 28 July, the Comments problem still not fixed. It's an AOL connectivity problem, we cannot fix it.

    John Richard Mascall supported this idea  · 

  2. Why don't comments show? They have not worked for WEEKS and people keep commenting on this.

    2nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  TechCrunch » Feature Request  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    John Richard Mascall supported this idea  · 

  3. The comments will not load when the icon is pressed.

    2838th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  AOL.com  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    John Richard Mascall commented  · 

    I've done ALL of the suggested "fixes" clearing caches etc. BUT, as happened several months ago the "can't load comments due to connectivity issue " flags up. It is DEFINITELY an AOL software glitch, as it was before. Something about a "double sign on loop" was mentioned as the fault at AOL's end. Once they fixed it comments were back for a couple of months ...until it just happened again !

    John Richard Mascall supported this idea  ·