Donna Shepard

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    Gathering Feedback  ·  19 comments  ·  AOL App for iOS  ·  Flag idea as inappropriate…  ·  Admin →
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    Donna Shepard commented  · 

    I’ve been a loyal customer of AOL but now seriously considering canceling my account! I HATE the new email! First, I used to be able to access email from my front page with my iPhone email where I access my business email. Now I have to go to a separate app because I wasn’t given a choice of how I wanted to access it. My mail just quit working and when I contacted Verizon for help, THEY told me I now had to download YOUR app! Next, when I have a lot of emails, after I read one and go back to the list, it brings me to the beginning instead of where I left off!!!! Sometimes I’m looking back for an old email! Now I’m trying to send an email and can’t find where that is! To make it worse, if that’s possible, I’m stuck in video **** and can’t get out! WHY WOULD YOU THINK I WANT TO WATCH VIDEOS ON YOUR MAIL APP??? You’re trying to hijack my mail the way you try to hijack my computer!!! This is why the millennials and every IT person I’ve talked to told me to GET RID OF AOL!!! This is ridiculous and I’m outraged!!!

    Donna Shepard supported this idea  · 

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