Anonymous

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    Gathering Feedback  ·  17 comments  ·  AOL.com  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous commented  · 

    I have had the same thing happening to me, you would think a password would be enough to access your account, it's not like it's for national security. I have Facebook account, no problems getting onto that, a Youtube account, no problems, but yet these geniuses think that phone verification will work better than a password. Basically a password is useless and you don't need one, just use your phone number. And they need your email address, the same one you can't even access so they can send you some stupid message, extremely poor customer support.

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