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I have tried to change my password on my amisa615 account for theist two weeks, but to no avail.I follow your instructions by having the code sent to my land phone. Every time I got a 6 digit code, when I tried to put the d-digit code to verify, it will stop after I put down 4 digits! What the heck is going on? I cannot open my email on this account. I have changed my password on my desktop with no problem. The problem I have is with my iPad where I am trying to change my own.