AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
209 results found
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stop ruining my AOL GOLD by changing it
Now it is completely unworkable since I just signed on.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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ME SCREEN SHOT PHOTOS are still fuzzy and grainy still WITH AOL DESKTOP
why WHY IS IT THAT ME SCREENSHOT PHOTOS ALWAYS TURN OUT GRAINY AND FUZZY WHEN I USE THE DESKTOP APP IN WINDOWS
I sent the SAME photo from AOL.COM to the aol tester I wish I could attach the screenshots here AND they WOULD SEES the difference !!!!!!!!!
THIS DOES NOT DO THIS WHEN I USE THE THE WEBSITE AOL.COM
DO YOU HAVE SOME FREAKIN COMPRESSION THING GOING ON IN THIS APP??? IF SO YOU NEED TO TAKE IT OUT!!!!!!!
that article should be much larger and clearer then this and its hard to read all of the text words…
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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report bug
drafts were not saved after uninstalling and reinstalling AOL Desktop Gold. files were backed up.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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improve aol desktop gold email
After getting the newest update for aol desktop gold, the email, while improved, is still not right and I have had the aol software close out of the blue while going through email.
Not a big deal though.If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Lost "MAIL SETTINGS". Comes up as a black box if it comes up at all
Bring back settings. They've disappeared
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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HOW TO TURN OFF THIS COMPRESSION THING ITS RUINIG MY PHOTO MAPS
IN THE AOL DESKTOP SOFTWARE MY MAPS ARE FUZZY AND AND GRAINY DO TO SOME COMPRESSION YOUS ALL MUST BE USING IN THIS SOFTWARE!!! I WANT TO TURN THAT OFF!!! HOW HOW DO I DO THIS??????????
IF I CANNOT TURN THIS COMPRESSING THING OFF THEN YOUS TAKE IT OUT AND OR DISABLE IT
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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in my Mail folder " Saved on my PC" I have a sub folder , which I cannot delete..
in my Mail folder " Saved on my PC" I have a sub folder , which I cannot delete.....always getting error code EC-4020 and please try in 5 minutes
Can you check on that
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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ADG latency
whenever you scroll through the emails it highlights everything the mouse passes through which is annoying. Please provide a fix to remove this feature which just showed up with the latest version 11.0.3316. How come we lost the feature whenever you add a new email address it automatically gets added to the address book, if you could please bring this back.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Please give us a call at 1-800-827-6364 and one of our technician will assist.
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My email box is going hey wire....
When I read an email and then mark it unread it would stay in fine print, that way I knew that I had looked at it. Now when I open an email and mark it unread, it goes back to bold like I have never opened it, so now I have a box full of what looks like to me, emails that I have never looked at and it has screwed up my entire system. Emails that I had a handle on and now I can not tell what is what anymore and it looks to me like I need…
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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day three and aol is still not functioning despite paying for repair service
aol mail has not worked now for three days and aol desktop barely runs
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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for the last 24 hours aol mail has not worked properly
aol mail has not worked properly for the last 24 hours
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Pleas send a detailed email at tosgeneral@aol.com for further investigation.
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Fix whatever is causing the EC 4004 and EC 4008 errors when trying to read and send emails
Fix the cause of the frequent EC 4004 and EC 4008 errors that delay reading and sending emails.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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PROBLEMS SENDING MAIL
THIS IS OUTRAGEOUS.......HAVING PROBLEMS SENDING MAIL,CODE5016 !!!!!!!!!! TRY AGAIN IN 5 MINUTES & IN 5 MINUTES YOU STILL DON'T SEND THE MAIL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! AOL GOLD IS THE MOST WORTHLESS "AOL" WE EVER HAD !!!!!!!!!!!!!!!!!!!!!!!!!!! YOU & YAHOO CAN GO TO **** !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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mail screen clutter
When I read and close an e-mail, I have to close out of mail completely and get back in to read another e-mail. If I don't, although the e-mail I'm closing does go away, it is replaced by solid blue covering the rest of the mailbox. THIS DOES NOT HAPPEN WITH MY GOOGLE MAIL ACCOUNT or any other application.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Why can I only see a limited number of the emails in my inbox?
Desktop Gold will only let me view a very limited number of new and old emails, though I have many more. I have to go to Google and aol.com to read and deal with the rest. This is annoying, as I am paying a monthly fee for more convenience and help.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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my mail is not staying available for more than a day. I can't find emails that are over 24 hrs old
If I have mail that is over 24 hrs old, it just disappears in the new mail box and after 48 hrs is gone from my old mail box... this just started to happen in the last few days.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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When I click on an email everything comes up but the actual email that is in the box and that is black, can you tell me how to correct this
When I open an email the box comes up but the actual email in the box is black with nothing showing. How can I correct this?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Cancel my aol mail account
I have been hacked on my e mail account I need to cancel accou
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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