AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11 results found
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How to delete mail as in the past
Fix the latest update so I can delete mail easily
2nd rankedThank you for this feedback. We have found the cause of this issue and are working on a fix. The next update should resolve this issue.
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changed color
Successfully changed the mail scroll bar color to orange, but the selected mail still stays dark blue making it very difficult to read. Hoe do I switch back to light blue for both the scroll bar as well as the selection of mail?
31st ranked -
ADG
Hi Team,
I've seen some changes on te AOL Desktop Gold.
Before it doesn't highlight the email I clicked on.
and now i was highlighted in "blue".
Kindly revert the changes as it's hard to check email.12th ranked -
Facilitate transfer of AOL files to other devices
I have been trying in many ways to copy folders and files I saved on AOL My PC and place them as backup in a folder of Documents in my Desktop computer but I have not succeed. I call Costumer Services for assistance, after trying with the assistant we were not able to have results and he said that Gold AOL do not permit to do it. I am really disappointed to know that always will have to depend on the AOL platform to access many old files. I want to know if AOL can give me option to provide…
19th ranked -
Pourquoi avez vous supprimé dans l'onglet spam , supprimer et bloquer les expéditeurs ?
Pourquoi avez vous supprimé dans l'onglet spam , supprimer et bloquer les expéditeurs ?
Avant on pouvait les bloquer, maintenant que vous l'avez enlevé, ça ne marche plus !31st ranked -
Used to be able to "block" spam from spam folder. Tech Support now tells me I must sign out of Desktop Gold and go to mail.aol.com. WHY???
No longer being able to block spam from the spam folder is very inconvenient and time consuming. So many spams a day. I was on tech support to see how I could find a solution but was told I now have to exit Desktop Gold and go to mail.aol.com to be able to block them. WHY? And it is just another bad idea put in place with no warning. How would I have known that I had to leave my application to take care of it? AOL is becoming less user friendly all the time. Do you ever have users…
31st ranked -
attachment
Unable to send / open an attachment on ADG. It close ADG right away.
31st ranked -
spell check is not working on all capital letters
spell check is not working on all capital letters using aol desktop gold
19th rankedWe are investigating this issue. The new spell check uses Microsoft's library for spelling. We have reached out to them to find out if there are solutions for capital letters within spell check.
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y'all have added several keystrokes to deleting mail with your updates. Thanks alot!
Beta test your updates first.
12th rankedWe are collecting information on this issue and will work on a solution.
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Out going emails
When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!
3rd ranked -
I would like to ADD & SAVE my own personal NOTE in short words to Email descriptions
Ability to ADD & SAVE my own personal NOTE in the Incoming Email description. For my own personal reference
19th ranked
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