AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. Spam controls

    Why can I no longer add addresses for Spam mail that is flooding my Spam folder? I've added the addresses but there is no "save" button so it does no good.

    AND now Spam is getting into my regular email box. It didn't used to. Why is the service so downgraded from what we've been used to?

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  2. Get rid of the (3) icons to the right of each email. Especially the trash one. I keep accidently deleting my emails, and can't retrieve them

    Get rid of the (3) icons to the right of each email. Especially the trash one. I keep accidently deleting my emails, and can't retrieve them

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  3. auto suggestion contacts when sending new mail

    please have the auto suggested contact be able to remove or delete option for those incorrect contact to be selected when someone s in hurry

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  4. Is there any way you can add a box to list safe senders and domains so they don't wind up in SPAM?

    There are times when domains wind up in the SPAM folder and I tell it not SPAM but all it takes is once for me not to catch it before I delete it and I am kicked out of that domain. Is there any way you can add a box to list safe senders and domains so they DON'T wind up in the spam folder? You have the reverse box - naming definite SPAM sites. Can you do the safe box as well?

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  5. Address book does not load

    I've posted this and many other bugs thru Report Bug many times with no resolution. On PC Win 10 when initiating an email by right-clicking a file and selecting "Send to > Mail Recipient" while the AOL app is NOT open, the AOL app correctly opens a Write Mail mail window, but does NOT load your saved addresses in the To: field.

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