AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
20 results found
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this new format to delete is too difficult for me - please restore the old format - because I am old! Gail Arnold
this new format to delete - is too difficult for me - please return the old format - because I am old! Gail Arnold
19th ranked -
I need to delete email suggestions , I was on the phone with tech support and we could not resolver the issue
I need to be able to delete email suggestions for accounts I previously emailed. For instance they are not contacts but show up everytime I start searching. I do not want these TOP suggestions on my browser and there is no way to DELETE them. I was on the phone with Tech support and they suggested I send feedback. Please help.
58th ranked -
How to delete mail as in the past
Fix the latest update so I can delete mail easily
4th rankedThank you for this feedback. We have found the cause of this issue and are working on a fix. The next update should resolve this issue.
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My emoji popup isn't working when composing an email.. it pops up but nothing happens when I click on an emojie
My emoji popup isn't working when composing an email.. it pops up but nothing happens when I click on an emojie
35th ranked -
Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.
Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.
And going to SETTING and clicking "Auto-Suggest...." leads to NO OPTIONs to turn auto-suggest on.! ???Please let us know you are actively working on a fix.
Thank you.27th ranked -
The images wont show up
The images wont showing up when i open the email on webmail and on AOL desktop Gold
58th ranked -
Save Column Widths
While this is not a new idea, I tough a new appeal might draw attention to it. On the default AOL Desktop screen are “My Mail Folders” on the left and individual emails under “Date”, “From”, and “Subject” headings on the right. I can adjust the width of the “My Mail Folder” area. I can adjust the width of the three email headings. If I switch between the “Inbox”, “New”, “Old”, and “Sent” tabs, the widths remain. However, if I close AOL desktop, they do not get saved. Even going to the “Search Mail” tab and back, resets all of…
27th ranked -
changed color
Successfully changed the mail scroll bar color to orange, but the selected mail still stays dark blue making it very difficult to read. Hoe do I switch back to light blue for both the scroll bar as well as the selection of mail?
35th ranked -
ADG
Hi Team,
I've seen some changes on te AOL Desktop Gold.
Before it doesn't highlight the email I clicked on.
and now i was highlighted in "blue".
Kindly revert the changes as it's hard to check email.19th ranked -
Afraid to update and see what's been screwed up that was working fine before the update
I am leery every time there is a new update anymore. Every time there is one it screws something that worked up. My email has been horrible with lag in opening, send a response, typing sentences since the last 2 updates. I am also so tired of seeing "AOL NOT RESPONDING: as I watch a blue circle spinning, see the "loading" little dots spinning. $17 plus a month for aggravation that is soon going to be cancelled, like you guys really seem to care less about. It's not my internet connect, have no issues with EDGE only AOL. Forget about…
58th ranked -
keeps telling unable to send message
keeps telling unable to send message
Unable to deliver message after multiple retries, giving up.58th ranked -
Facilitate transfer of AOL files to other devices
I have been trying in many ways to copy folders and files I saved on AOL My PC and place them as backup in a folder of Documents in my Desktop computer but I have not succeed. I call Costumer Services for assistance, after trying with the assistant we were not able to have results and he said that Gold AOL do not permit to do it. I am really disappointed to know that always will have to depend on the AOL platform to access many old files. I want to know if AOL can give me option to provide…
35th ranked -
No Prev and Next Buttons in Search Mail Tab
I am using AOL Desktop Revision 11.1.5071. When I open an email within my Inbox, the bottom right section of each email has buttons for “< Prev” and “Next>”. If I enter a string in the “Quick Find” box and open one of those emails, they have the same buttons. However, if I click on the “Search Mail” tab and enter a string, then open one of those emails, they do not have the “Prev” and “Next” buttons. Can you add them there?
58th ranked -
Automatic replies to certain incoming mail
I would like the ability to set automatic replies to certain email addresses without having the reply go to ALL incoming mail.
58th ranked -
Pourquoi avez vous supprimé dans l'onglet spam , supprimer et bloquer les expéditeurs ?
Pourquoi avez vous supprimé dans l'onglet spam , supprimer et bloquer les expéditeurs ?
Avant on pouvait les bloquer, maintenant que vous l'avez enlevé, ça ne marche plus !58th ranked -
attachment
Unable to send / open an attachment on ADG. It close ADG right away.
58th ranked -
spell check is not working on all capital letters
spell check is not working on all capital letters using aol desktop gold
35th rankedWe are investigating this issue. The new spell check uses Microsoft's library for spelling. We have reached out to them to find out if there are solutions for capital letters within spell check.
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y'all have added several keystrokes to deleting mail with your updates. Thanks alot!
Beta test your updates first.
19th rankedWe are collecting information on this issue and will work on a solution.
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Out going emails
When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!
7th ranked -
I would like to ADD & SAVE my own personal NOTE in short words to Email descriptions
Ability to ADD & SAVE my own personal NOTE in the Incoming Email description. For my own personal reference
35th ranked
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